Big Foot Moving and Storage Review 2026 (Acton, MA)
Fact Checked by:
Positive
Reviews
87%
across 183 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
26
founded 2000
Big Foot Moving and Storage is a 4.5/5-rated Massachusetts full-service mover, operating since 2000 (26 years in business). Big Foot Moving and Storage earns 87% positive reviews across 183 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Big Foot Moving and Storage at a glance
- Track record: 26 years in business with 87% positive customer reviews (183 verified reviews)
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.24/5
Big Foot Moving and Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 77% of Arlington movers (60% nationally)
- Piano moving: A specialty offered by 46% of Arlington movers (40% nationally)
What this Big Foot Moving and Storage review covers
Special handling available
Consistency and follow-up
Affordable rates
Flexibility
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Big Foot Moving and Storage has been in business for 26 years, demonstrating strong staying power in a competitive industry with services like estate moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Big Foot Moving and Storage has about 87% positive reviews across roughly 183 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Big Foot Moving and Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Big Foot Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Nick was responsive, accommodated our last-minute move, and checked in during the day. The crew delivered to two locations in heavy rain, and everything arrived in perfect condition.
Mike explained the process, offered flexible scheduling, and gave reasonable pricing. The crew called ahead, loaded efficiently, and handled the house and belongings carefully.
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What do customers say about Big Foot Moving and Storage?
Big Foot Moving and Storage pulls in 87% positive reviews out of 183 verified ratings from multiple platforms, 12% negative, and 1% neutral.
What customers like most about Big Foot Moving and Storage
- Special handling available: Big Foot Moving and Storage earned praise for offering specialized care for delicate or oversized items.
- Consistency and follow-up: Reviewers liked that Big Foot Moving and Storage stayed in touch before and after the move to ensure everything went smoothly.
- Affordable rates: Many reviewers found Big Foot Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Big Foot Moving and Storage was willing to adjust schedules or accommodate last-minute changes.
- Good communication: Reviewers frequently mention clear, consistent updates from Big Foot Moving and Storage throughout the moving process.
Most common complaints about Big Foot Moving and Storage
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Did you move with Big Foot Moving and Storage? Tell us how it went.
Leave a ReviewPositive Big Foot Moving and Storage Reviews
Kristen Diggins, Google
Nick was responsive, accommodated our last-minute move, and checked in during the day. The crew delivered to two locations in heavy rain, and everything arrived in perfect condition.
Jeff Ribeiro, Google
Mike explained the process, offered flexible scheduling, and gave reasonable pricing. The crew called ahead, loaded efficiently, and handled the house and belongings carefully.
The team coordinated multiple pickups, six months of storage, and specialty crating for valuable artwork while handling belongings with care and compassion.
Negative Big Foot Moving and Storage Reviews
Yelp
The estimate was $2,171, but the actual cost was $2,893. A new set of Calphalon pans was also missing, and the claim was denied.
Yelp
The move was booked for the wrong day, the truck was too small, items were left behind, and furniture was damaged. The company overcharged us and would not reimburse us.
Scott Russian, Google
The crew was awesome, but the salesperson completely overpromised what could be delivered. For a complex move, get multiple opinions rather than trusting the cheapest estimate.
Neutral Big Foot Moving and Storage Reviews
The movers were courteous and careful, but the company changed the piano plan from two movers to three, leading to extra storage and cost.
Yelp
The unpacking crew was polite and hardworking, and the dispatcher resolved an office communication issue professionally. Clear billing and timing details would have prevented surprises.
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How moveBuddha rated Big Foot Moving and Storage
Big Foot Moving and Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Arlington movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Big Foot Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Big Foot Moving and Storage
Storage-savvy, long-distance help: Feedback from 183 reviews is 87% positive. Customers praise efficient crews, careful handling despite some damaged or missing belongings, clear communication, fair pricing, and smooth packing, storage, and delivery. Some reviewers flag inaccurate estimates, billing disputes, scheduling problems, and poor follow-up on claims.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Big Foot Moving and Storage cost?
Big Foot Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Arlington charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Big Foot Moving and Storage compare to other Arlington movers?
Big Foot Moving and Storage ranks alongside the top full-service movers in Arlington on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Arlington movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
95% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.62 |
99% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.56 |
100% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.48 |
98% | A+ |
How Big Foot Moving and Storage's ratings compare to other Arlington movers
Big Foot Moving and Storage's Yelp rating (3.9/5) is in line with the average across the 271 movers analyzed in Arlington, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Big Foot Moving and Storage | 3.9/5 | -- |
| Arlington movers | 4.0/5 | 271 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Big Foot Moving and Storage
Big Foot Moving and Storage earns a 4.5/5 moveBuddha score, backed by 87% positive customer reviews across 183 verified reviews. Over 26 years in business, Big Foot Moving and Storage has built a reputation for special handling available and consistency and follow-up, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Big Foot Moving and Storage
How long has Big Foot Moving and Storage been in business?
Big Foot Moving and Storage has been in business for 26 years, founded in 2000.
Does Big Foot Moving and Storage offer piano moving?
Yes, Big Foot Moving and Storage offers piano moving. That's a specialty only 46% of Arlington movers provide, compared to 40% nationally.
How does Big Foot Moving and Storage's review score compare to other Massachusetts movers?
Big Foot Moving and Storage earns 87% positive customer reviews across 183 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's below the 90% average among Arlington movers, and below the 90% Massachusetts average.
Does Big Foot Moving and Storage require a deposit?
How much deposit Big Foot Moving and Storage asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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