Big Foot Moving and Storage Review
Fact Checked by:
Positive Reviews
86%
across 162 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
26
founded 2000
Big Foot Moving and Storage is a 4.5/5-rated Massachusetts full-service mover, operating since 2000 (26 years in business). Big Foot Moving and Storage earns 86% positive reviews across 162 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Big Foot Moving and Storage at a glance
- Track record: 26 years in business with 86% positive customer reviews across 162 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Big Foot Moving and Storage has been in business for 26 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Big Foot Moving and Storage has about 86% positive reviews across roughly 162 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Big Foot Moving and Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Big Foot Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"We had a pretty extensive move and the crew Big Foot sent was excellent. They were extremely nice, moved quickly and efficiently, and took great care of all our stuff. Would absolutely recommend to anyone."
"Big Foot moved my agency from Westford to Boxborough. Tyler and crew were fantastic. On time, efficient, courteous, and nothing damaged. Came in under budget. Not sure what else you could ask for in a moving company."
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What do customers say about Big Foot Moving and Storage?
Across 162 verified customer reviews from multiple platforms, 86% are positive, 12% are negative, and 1% are neutral.
What customers like most about Big Foot Moving and Storage
- Professional and polite staff: Customers say the Big Foot Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Big Foot Moving and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Big Foot Moving and Storage's attention to detail.
- Quick moving process: The team at Big Foot Moving and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Big Foot Moving and Storage throughout the moving process.
Most common complaints about Big Foot Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Big Foot Moving and Storage left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Big Foot Moving and Storage clients.
Positive Big Foot Moving and Storage Reviews
"We had a pretty extensive move and the crew Big Foot sent was excellent. They were extremely nice, moved quickly and efficiently, and took great care of all our stuff. Would absolutely recommend to anyone."
"Big Foot moved my agency from Westford to Boxborough. Tyler and crew were fantastic. On time, efficient, courteous, and nothing damaged. Came in under budget. Not sure what else you could ask for in a moving company."
"They wrapped and padded all the delicate items and handled them with great care. The moving team were very professional and efficient. All our belongings arrived to our new home without a scratch."
Negative Big Foot Moving and Storage Reviews
Yelp
"After I unpacked, I found a brand new set of calphalon pans was missing. Filed a claim but was told my loss wasn't covered. Would make sure to document everything if you use Bigfoot."
Yelp
"Movers arrived early but said they were only booked for a half-day and refused to wait until the container arrived. They basically walked off with the job half done. Bad communication, bad attitude, bad organization."
Yelp
"I stored my belongings at Big Foot for 2+ years and paid extra for climate control. When I got my stuff back there was over $4000 of water damage. They were not willing to take responsibility for that."
Neutral Big Foot Moving and Storage Reviews
"A pretty good moving experience but with a caveat. They agreed to move an upright piano with two guys, then changed and stored it for weeks, costing more. Overall, courteous and careful movers."
Yelp
"The fellows who unpacked were polite, hard-working, and respectful of delicate pieces. We did have a communication issue with the office, but the dispatcher resolved it professionally after the move."
How moveBuddha rated Big Foot Moving and Storage
Big Foot Moving and Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Big Foot Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Big Foot Moving and Storage
Big Foot Moving and Storage earns high accolades, with 162 feedback entries showing 86% positive experiences. Customers often mention the professionalism of the staff, efficient service, excellent care in handling belongings, quick process, and quality communication. Many highlight reliable, friendly teams and skilled movers attentive to both property and clients’ needs. Negative input, making up 12%, centers on items damaged in transit, weak follow-up from the office, and unexpected or higher-than-quoted charges. Neutral feedback (1%) raises issues like occasional miscommunication or extra storage costs but notes that crews remain polite and responsive. Compared to other movers, Big Foot stands out for well-trained teams and consistent satisfaction, though improved office support and stricter handling procedures would raise confidence further.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Big Foot Moving and Storage cost?
Big Foot Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Big Foot Moving and Storage compare to other Arlington movers?
Big Foot Moving and Storage ranks alongside the top full-service movers in Arlington on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Arlington movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.64 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.58 |
70% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
87% | A+ | ||
|
4.56 |
84% | A+ |
How Big Foot Moving and Storage's ratings compare to other Arlington movers
Big Foot Moving and Storage's Yelp rating (3.9/5) is in line with the average across the 99 movers analyzed in Arlington, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Big Foot Moving and Storage | 3.9/5 | -- |
| Arlington movers | 4.0/5 | 99 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Big Foot Moving and Storage
Big Foot Moving and Storage earns a 4.5/5 moveBuddha score with 86% positive customer reviews across 162 verified reviews. With 26 years in business, Big Foot Moving and Storage is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Big Foot Moving and Storage
How does Big Foot Moving and Storage's review score compare to other Massachusetts movers?
Big Foot Moving and Storage earns 86% positive customer reviews across 162 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Big Foot Moving and Storage offer?
Big Foot Moving and Storage is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Big Foot Moving and Storage require a deposit?
Deposit requirements for Big Foot Moving and Storage depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Big Foot Moving and Storage been in business?
Big Foot Moving and Storage has been in business for 26 years, founded in 2000.
How do I choose the right Arlington moving company?
To pick the best Arlington mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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