Charles Moving & Storage, Inc. Review
Fact Checked by:
Positive Reviews
88%
across 76 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
26
founded 2000
FMCSA Status
Active
Charles Moving & Storage, Inc. is a 4.5/5-rated New Jersey full-service mover, operating since 2000 (26 years in business). Charles Moving & Storage, Inc. earns 88% positive reviews across 76 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Charles Moving & Storage, Inc. at a glance
- Track record: 26 years in business with 88% positive customer reviews across 76 verified reviews.
- Scale: 1 trucks operating across New Jersey
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Highly recommended
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Charles Moving & Storage, Inc. has been in business for 26 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Charles Moving & Storage, Inc. has about 88% positive reviews across roughly 76 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Charles Moving & Storage, Inc., and Charles Moving & Storage, Inc. makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Charles Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
"From start to finish, the team was professional, courteous, and incredibly efficient. Movers arrived on time and handled everything with great care. Definitely will recommend again!"
"Workers are professional and always on time. Will continue to use them for storage and moves."
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What do customers say about Charles Moving & Storage, Inc.?
Across 76 verified customer reviews from multiple platforms, 88% are positive, 8% are negative, and 4% are neutral.
What customers like most about Charles Moving & Storage, Inc.
- Professional and polite staff: Customers say the Charles Moving & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Charles Moving & Storage, Inc.'s attention to detail.
- Efficient service: Many customers praise Charles Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Highly recommended: Many reviewers said they would recommend Charles Moving & Storage, Inc. to friends and family without hesitation.
- Quick moving process: The team at Charles Moving & Storage, Inc. often gets the job done faster than expected, saving clients time.
Most common complaints about Charles Moving & Storage, Inc.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Charles Moving & Storage, Inc. clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Charles Moving & Storage, Inc. left some customers feeling in the dark.
Positive Charles Moving & Storage, Inc. Reviews
"From start to finish, the team was professional, courteous, and incredibly efficient. Movers arrived on time and handled everything with great care. Definitely will recommend again!"
"Workers are professional and always on time. Will continue to use them for storage and moves."
"Meticulous with every detail. Godwin puts your mind at ease the day of the move."
Negative Charles Moving & Storage, Inc. Reviews
"Was frustrating to get in touch with them, they didn't return calls. Extra charges, took 2.5 hours longer than expected, broke a few things. Not at the quality of service I have come to expect."
"Arrived unprepared with the wrong tools, kept saying he would charge more for extra work. When called to complain, management did not care. Stay away from this company."
"Called but no one answered left several messages but never got a call back."
Neutral Charles Moving & Storage, Inc. Reviews
"They arrived on time and the movers did a great job handling my furniture. However, they were moving at a very slow pace. I was charged a different fee than quoted and not told wrapping was extra. Overpriced and misleading."
"Some of my furniture was badly scratched and the file cabinet was destroyed. I finally received a check for the cabinet, but the furniture is still not repaired after two months. Employees are pleasant but service poor."
Is Charles Moving & Storage, Inc. licensed & insured?
Yes. Charles Moving & Storage, Inc. holds active FMCSA registration under the legal name CHARLES MOVING & STORAGE INC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/09/2026 |
| Fleet size | 1 power units | 02/09/2026 |
| FMCSA inspections | 0 total inspections | 02/09/2026 |
In New Jersey, the New Jersey Division of Consumer Affairs handles the regulation of in-state moving companies. The state’s Division of Consumer Affairs works to ensure that warehousemen (public storage companies) and public movers provide safe, reliable, and ethical services while adhering to all relevant state rules and regulations. You can verify Charles Moving & Storage, Inc.'s active status on the New Jersey licensed movers database.
How moveBuddha rated Charles Moving & Storage, Inc.
Charles Moving & Storage, Inc. earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Charles Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Charles Moving & Storage, Inc.
Rave reviews dominate Charles Moving & Storage, Inc., with 88% of 76 customer inputs signaling positive experiences. Clients consistently praise the company’s polite, professional staff, careful handling of belongings, and efficient moving processes. Many highlight that their moves were quicker and easier than expected—team members often receive special mention for being friendly, reliable, and going above and beyond. The company earns frequent recommendations, standing out for outstanding service compared to competitors. On the flip side, a small number of clients cite unexpected charges, slow-moving crews, gaps in communication, and occasional delays as weak points. Some noted issues with reaching staff or price transparency. Despite a handful of concerns, Charles Moving & Storage consistently delivers reliable, caring, and skilled moving services that most customers trust and endorse.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Charles Moving & Storage, Inc. cost?
Charles Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Charles Moving & Storage, Inc. compare to other Union movers?
Charles Moving & Storage, Inc. ranks alongside the top full-service movers in Union on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Union movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
90% | A+ | ||
|
4.62 |
79% | A+ | ||
|
4.5 |
88% | A+ | ||
|
4.56 |
74% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.58 |
93% | A | ||
|
4.62 |
93% | A+ | ||
|
4.64 |
92% | A+ |
How Charles Moving & Storage, Inc.'s ratings compare to other Union movers
Charles Moving & Storage, Inc.'s Yelp rating (4.1/5) is in line with the average across the 150 movers analyzed in Union, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Charles Moving & Storage, Inc. | 4.1/5 | -- |
| Union movers | 3.7/5 | 150 movers |
| New Jersey movers | 3.3/5 | 86 movers |
Final verdict: Charles Moving & Storage, Inc.
Charles Moving & Storage, Inc. earns a 4.5/5 moveBuddha score with 88% positive customer reviews across 76 verified reviews. With 26 years in business and 1 trucks operating across New Jersey, Charles Moving & Storage, Inc. is a solid option to consider for New Jersey moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Charles Moving & Storage, Inc.
Is Charles Moving & Storage, Inc. a legitimate, licensed mover?
Yes. Charles Moving & Storage, Inc. holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the New Jersey state regulator database.
How does Charles Moving & Storage, Inc.'s review score compare to other New Jersey movers?
Charles Moving & Storage, Inc. earns 88% positive customer reviews across 76 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Charles Moving & Storage, Inc. offer?
Charles Moving & Storage, Inc. is a full-service mover operating in New Jersey. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Charles Moving & Storage, Inc. require a deposit?
Deposit requirements for Charles Moving & Storage, Inc. depend on the type and timing of your move. Most New Jersey full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Charles Moving & Storage, Inc. been in business?
Charles Moving & Storage, Inc. has been in business for 26 years, founded in 2000. The company holds active FMCSA registration.
How do I choose the right Union moving company?
To pick the best Union mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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