Ciao Moving & Storage Review
Fact Checked by:
Positive Reviews
99%
across 241 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
0
founded 2026
FMCSA Status
Active
Ciao Moving & Storage is a 4.4/5-rated Florida full-service mover, operating since 2026 (0 years in business). Ciao Moving & Storage earns 99% positive reviews across 241 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Ciao Moving & Storage at a glance
- Track record: 0 years in business with 99% positive customer reviews across 241 verified reviews.
- Scale: 2 trucks operating across Florida
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Ciao Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Ciao Moving & Storage has about 99% positive reviews across roughly 241 total reviews, with an average Yelp rating of 4.9.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Ciao Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Ciao Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Best moving experience from start to finish. On time, reliable and extremely nice and caring. Cannot say enough good things about Carlos and Jeffrey - they made the entire experience easy! There is no moving company I would recommend more!"
"I recently used Ciao Moving for my relocation on the East Coast, and I must say, they exceeded all my expectations! The crew was nothing short of professional, efficient, and extremely careful with all my belongings."
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What do customers say about Ciao Moving & Storage?
Across 241 verified customer reviews from multiple platforms, 99% are positive, 1% are negative, and 0% are neutral.
What customers like most about Ciao Moving & Storage
- Professional and polite staff: Customers say the Ciao Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Ciao Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ciao Moving & Storage's attention to detail.
- Quick moving process: The team at Ciao Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Ciao Moving & Storage throughout the moving process.
Most common complaints about Ciao Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Ciao Moving & Storage Reviews
"Best moving experience from start to finish. On time, reliable and extremely nice and caring. Cannot say enough good things about Carlos and Jeffrey - they made the entire experience easy! There is no moving company I would recommend more!"
"I recently used Ciao Moving for my relocation on the East Coast, and I must say, they exceeded all my expectations! The crew was nothing short of professional, efficient, and extremely careful with all my belongings."
"Lester and Omar made our move an enjoyable sweat free one! We are very grateful for their service. Ciao moving is very affordable and friendly! We will be using them again if we ever decide to move again!"
Negative Ciao Moving & Storage Reviews
Yelp
"One star for being on time. Minus five for being careful or gentle with boxes. Every box I opened has broken contents and some boxes are collapsed from heavy stacking! DO NOT LET THEM PACK ANYTHING!!!"
"Unfortunately, I wished I had the same experience like everyone else. This moving company made me spend $500 to cover all the lines on the wall...I had to deal with one of the employees lack of professionalism."
"72 hours before my scheduled move (which has been scheduled for weeks), Ciao Moving cancelled my move because of what they claim to be department of transportation changing licensing...Pro Movers Miami was able to get me booked within 30 minutes."
Is Ciao Moving & Storage licensed & insured?
Yes. Ciao Moving & Storage holds active FMCSA registration under the legal name CIAO MOVING & STORAGE LLC. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/02/2026 |
| Fleet size | 2 power units | 06/02/2026 |
| FMCSA inspections | 0 total inspections | 06/02/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Ciao Moving & Storage's active status on the Florida licensed movers database.
How moveBuddha rated Ciao Moving & Storage
Ciao Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Ciao Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Ciao Moving & Storage
Service with a smile stands out in feedback about Ciao Moving & Storage. Out of 241 reviews analyzed, nearly 99% describe positive experiences, making this company a leader in customer satisfaction. Customers repeatedly mention professional and polite staff, efficiency, careful handling, swift moving processes, and clear communication. Many reviewers highlight the respectful treatment of valuables and the exceptional support from every team member, leading to stress-free moves. Some clients compare Ciao’s service as far superior to other moving companies, especially regarding transparent rates and reliability. While rare, the few negative comments point to issues such as item damage, late arrivals or cancellations, and some instances of unprofessional conduct. Overall, the positive input consistently outweighs the few complaints, reflecting a level of trust and peace of mind that few moving companies provide.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Ciao Moving & Storage cost?
Ciao Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Florida moving costs across all home sizes and service types, see our Florida moving cost guide.
How does Ciao Moving & Storage compare to other Miami movers?
Ciao Moving & Storage ranks alongside the top full-service movers in Miami on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Miami movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
36% | B+ | ||
|
4.4 |
99% | A | ||
|
4.56 |
77% | A+ | ||
|
4.38 |
89% | A+ | ||
|
4.44 |
70% | A+ | ||
|
4.38 |
88% | A+ | ||
|
4.72 |
80% | A+ | ||
|
4.36 |
94% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.44 |
88% | A+ |
How Ciao Moving & Storage's ratings compare to other Miami movers
Ciao Moving & Storage earns a higher-than-average Yelp rating (4.9/5) across the 44 movers analyzed in Miami, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ciao Moving & Storage | 4.9/5 | -- |
| Miami movers | 3.2/5 | 44 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Ciao Moving & Storage
Ciao Moving & Storage earns a 4.4/5 moveBuddha score with 99% positive customer reviews across 241 verified reviews. With 0 years in business and 2 trucks operating across Florida, Ciao Moving & Storage is a solid option to consider for Florida moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Ciao Moving & Storage
Is Ciao Moving & Storage a legitimate, licensed mover?
Yes. Ciao Moving & Storage holds active FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the Florida state regulator database.
How does Ciao Moving & Storage's review score compare to other Florida movers?
Ciao Moving & Storage earns 99% positive customer reviews across 241 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Ciao Moving & Storage offer?
Ciao Moving & Storage is a full-service mover operating in Florida. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Ciao Moving & Storage require a deposit?
Deposit requirements for Ciao Moving & Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Ciao Moving & Storage been in business?
Ciao Moving & Storage has been in business for 0 years, founded in 2026. The company holds active FMCSA registration.
How do I choose the right Miami moving company?
To pick the best Miami mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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