D1 Moving & Storage Review 2026 (Richmond, VA)
Fact Checked by:
Positive
Reviews
78%
across 257 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
11
founded 2015
FMCSA
Status
Active
Satisfactory rating
D1 Moving & Storage is a 4.5/5-rated Virginia full-service mover, operating since 2015 (11 years in business). D1 Moving & Storage earns 78% positive reviews across 257 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 22 trucks. All ratings reflect moveBuddha's independent analysis.
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D1 Moving & Storage at a glance
- Track record: 11 years in business with 78% positive customer reviews (257 verified reviews)
- Scale: 22 trucks operating across Virginia
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
D1 Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 71% of Richmond movers (60% nationally)
- Piano moving: A specialty offered by 50% of Richmond movers (40% nationally)
What this D1 Moving & Storage review covers
Affordable rates
Flexibility
Good communication
Respectful of property
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. D1 Moving & Storage has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. D1 Moving & Storage has about 78% positive reviews across roughly 257 total reviews, with an average Yelp rating of 2.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from D1 Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. D1 Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
D1 is awesome! Affordable & professional service. Super cool people to work with and made my move so much easier!!
This company was a pleasure to work with! We engaged them on short notice, and they were happy to accommodate our request.
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What do customers say about D1 Moving & Storage?
D1 Moving & Storage pulls in 78% positive reviews out of 257 verified ratings from multiple platforms, 20% negative, and 2% neutral.
What customers like most about D1 Moving & Storage
- Affordable rates: Many reviewers found D1 Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that D1 Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Good communication: Reviewers frequently mention clear, consistent updates from D1 Moving & Storage throughout the moving process.
- Respectful of property: Customers appreciated how carefully D1 Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to D1 Moving & Storage's attention to detail.
Most common complaints about D1 Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from D1 Moving & Storage were sometimes way off from what customers were ultimately billed.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Did you move with D1 Moving & Storage? Tell us how it went.
Leave a ReviewPositive D1 Moving & Storage Reviews
D1 is awesome! Affordable & professional service. Super cool people to work with and made my move so much easier!!
This company was a pleasure to work with! We engaged them on short notice, and they were happy to accommodate our request.
Chad Bradshaw, Google
Communication was clear, timely, and professional throughout the entire process. The crew was efficient and careful with our belongings.
Negative D1 Moving & Storage Reviews
A few of our items were damaged due to not wrapping them during the move, and the company became unresponsive to our claim.
They increased the estimated price by 50%, and the salesperson was not transparent. I had to wait more than three weeks for my furniture.
Furniture was left in my yard. Other people's items came to my house, and many of my items were missing or taken elsewhere.
Neutral D1 Moving & Storage Reviews
The crew was very friendly and communicative. I found three significant damage spots, including hardwood floor gouges and major door frame damage.
Everyone was nice, but the lack of organization and communication led to a bad experience. I spent the next month moving boxes myself.
Yelp
Rusty provided a fair estimate, but the job was badly planned. We paid almost $8,000 and still had to do much of the moving ourselves.
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Is D1 Moving & Storage licensed & insured?
Yes. D1 Moving & Storage is FMCSA-registered and active, operating under the legal name D1 MOVING LLC. It carries a satisfactory FMCSA safety rating. The company runs 22 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/18/2026 |
| Safety rating | Satisfactory | 06/18/2026 |
| Fleet size | 22 power units | 06/18/2026 |
In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV). You can verify D1 Moving & Storage's active status on the Virginia licensed movers database.
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How moveBuddha rated D1 Moving & Storage
D1 Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.9/5 average among Richmond movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | D1 Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of D1 Moving & Storage
Flexible moves, storage support: Out of 257 customer reviews, 78% are positive and frequently mention hard-working crews, careful handling, though a few report damage or missing items, and help with interstate moves. On the downside, some customers report surprise charges, incomplete work, and poor follow-up on claims.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does D1 Moving & Storage cost?
D1 Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Richmond charge an average of $188/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does D1 Moving & Storage compare to other Richmond movers?
D1 Moving & Storage ranks alongside the top full-service movers in Richmond on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Richmond movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
87% | A+ | ||
|
4.58 |
98% | C | ||
|
4.48 |
79% | B | ||
|
4.5 |
78% | B- | ||
|
4.5 |
94% | A+ | ||
|
4.48 |
85% | A | ||
|
4.42 |
80% | A+ | ||
|
4.44 |
75% | C- | ||
|
4.34 |
98% | A+ | ||
|
4.36 |
86% | A+ |
How D1 Moving & Storage's ratings compare to other Richmond movers
D1 Moving & Storage's Yelp rating (2.4/5) is lower than the average across the 34 movers analyzed in Richmond, which carry an average Yelp rating of 3.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| D1 Moving & Storage | 2.4/5 | -- |
| Richmond movers | 3.0/5 | 34 movers |
| Virginia movers | 3.3/5 | 262 movers |
Final verdict: D1 Moving & Storage
D1 Moving & Storage earns a 4.5/5 moveBuddha score, backed by 78% positive customer reviews across 257 verified reviews. Over 11 years in business and 22 trucks operating across Virginia, D1 Moving & Storage has built a reputation for affordable rates and flexibility, making it worth a look for your Virginia move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about D1 Moving & Storage
What services does D1 Moving & Storage offer?
D1 Moving & Storage is a full-service mover operating in Virginia. The company operates 22 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does D1 Moving & Storage require a deposit?
How much deposit D1 Moving & Storage asks for depends on your move type and timing. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has D1 Moving & Storage been in business?
D1 Moving & Storage has been in business for 11 years, founded in 2015. The company is FMCSA-registered and active.
How do I choose the right Richmond moving company?
To pick the best Richmond mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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