Dumbo Moving and Storage Review 2026 (North Bergen, NJ)
Fact Checked by:
Positive
Reviews
47%
across 149 reviews
moveBuddha
Score
4.7/5
based on moveBuddha methodology
Years in
Business
19
founded 2007
FMCSA
Status
Active
Dumbo Moving and Storage is a 4.7/5-rated New Jersey full-service mover, operating since 2007 (19 years in business). Dumbo Moving and Storage earns 47% positive reviews across 149 verified customer reviews. The company holds active FMCSA registration and operates 9 trucks. All ratings reflect moveBuddha's independent analysis.
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Dumbo Moving and Storage at a glance
- Track record: 19 years in business with 47% positive customer reviews (149 verified reviews)
- Scale: 9 trucks operating across New Jersey
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 44/5
Dumbo Moving and Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 61% of Jersey City movers (60% nationally)
What this Dumbo Moving and Storage review covers
Affordable rates
Good communication
Quick moving process
Respectful of property
Quick response times
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Dumbo Moving and Storage has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Dumbo Moving and Storage has about 47% positive reviews across roughly 149 total reviews, with an average Yelp rating of 2.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Dumbo Moving and Storage, and Dumbo Moving and Storage makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Dumbo Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Crew 121 was great -they were on time and finished quickly. They took care in transporting my belongings!
George was professional and extremely helpful. His quote was very competitive, and he accommodated several changes to the date and location.
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State license
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What do customers say about Dumbo Moving and Storage?
Dumbo Moving and Storage pulls in 47% positive reviews out of 149 verified ratings from multiple platforms, 53% negative, and 0% neutral.
What customers like most about Dumbo Moving and Storage
- Affordable rates: Many reviewers found Dumbo Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
- Good communication: Reviewers frequently mention clear, consistent updates from Dumbo Moving and Storage throughout the moving process.
- Quick moving process: The team at Dumbo Moving and Storage often gets the job done faster than expected, saving clients time.
- Respectful of property: Customers appreciated how carefully Dumbo Moving and Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Quick response times: Customer support at Dumbo Moving and Storage was often noted for responding to questions or concerns almost immediately
Most common complaints about Dumbo Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Dumbo Moving and Storage clients.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Did you move with Dumbo Moving and Storage? Tell us how it went.
Leave a ReviewPositive Dumbo Moving and Storage Reviews
Yelp
Crew 121 was great -they were on time and finished quickly. They took care in transporting my belongings!
George was professional and extremely helpful. His quote was very competitive, and he accommodated several changes to the date and location.
Very helpful, super efficient service. Mendel was extremely responsive and swiftly moved an emergency move date. The movers were on time and fast.
Negative Dumbo Moving and Storage Reviews
They damaged our expensive high end solid wood table and claimed the scratches were preexisting. They refused to make it right and offered a small check that would not cover the damage.
Yelp
Used this company for a long distance move. The movers were great, but the office was painful. They added an unreasonable upcharge 24 hours before the move because the truck could not fit on our street.
Yelp
The movers were extremely rude and unhelpful. They asked whether I wanted to pay under the table for extra items and would not start until we negotiated a tip.
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Is Dumbo Moving and Storage licensed & insured?
Yes. Dumbo Moving and Storage is FMCSA-registered and active, operating under the legal name DUMBO MOVING & STORAGE INC. The company runs 9 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/29/2026 |
| Fleet size | 9 power units | 05/29/2026 |
In New Jersey, the New Jersey Division of Consumer Affairs handles the regulation of in-state moving companies. The state’s Division of Consumer Affairs works to ensure that warehousemen (public storage companies) and public movers provide safe, reliable, and ethical services while adhering to all relevant state rules and regulations. You can verify Dumbo Moving and Storage's active status on the New Jersey licensed movers database.
Dumbo Moving and Storage locations
Dumbo Moving and Storage has 2 locations:
- Dumbo Moving and Storage (headquarters)
- New York City
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How moveBuddha rated Dumbo Moving and Storage
Dumbo Moving and Storage earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Jersey City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Dumbo Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Dumbo Moving and Storage
Heavy lifts, repeat business: 149 reviews are in, and 47% of them are positive. Customers praise efficient crews and careful handling, although some report damaged belongings. A few customers also report late arrivals, surprise charges, pressure to tip, incomplete moves, and rude or unhelpful office service.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Dumbo Moving and Storage cost?
Dumbo Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Jersey City charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New Jersey move
$1,089 – $2,521
How does Dumbo Moving and Storage compare to other Jersey City movers?
Dumbo Moving and Storage ranks alongside the top full-service movers in Jersey City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jersey City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.66 |
96% | A | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.64 |
79% | A+ | ||
|
4.58 |
87% | C+ | ||
|
4.58 |
95% | B |
How Dumbo Moving and Storage's ratings compare to other Jersey City movers
Dumbo Moving and Storage's Yelp rating (2.7/5) is lower than the average across the 594 movers analyzed in Jersey City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Dumbo Moving and Storage | 2.7/5 | -- |
| Jersey City movers | 3.7/5 | 594 movers |
| New Jersey movers | 3.3/5 | 312 movers |
Final verdict: Dumbo Moving and Storage
Dumbo Moving and Storage earns a 4.7/5 moveBuddha score, backed by 47% positive customer reviews across 149 verified reviews. Over 19 years in business and 9 trucks operating across New Jersey, Dumbo Moving and Storage has built a reputation for affordable rates and good communication, making it worth a look for your New Jersey move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Dumbo Moving and Storage
Does Dumbo Moving and Storage require a deposit?
How much deposit Dumbo Moving and Storage asks for depends on your move type and timing. Most New Jersey full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Dumbo Moving and Storage been in business?
Dumbo Moving and Storage has been in business for 19 years, founded in 2007. The company is FMCSA-registered and active.
How do I choose the right Jersey City moving company?
To pick the best Jersey City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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