Dumbo Moving and Storage Review
Fact Checked by:
Positive Reviews
47%
across 149 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
19
founded 2007
FMCSA Status
Active
Dumbo Moving and Storage is a 4.7/5-rated New Jersey full-service mover, operating since 2007 (19 years in business). Dumbo Moving and Storage earns 47% positive reviews across 149 verified customer reviews. The company holds active FMCSA registration and operates 9 trucks. All ratings reflect moveBuddha's independent analysis.
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Dumbo Moving and Storage at a glance
- Track record: 19 years in business with 47% positive customer reviews across 149 verified reviews.
- Scale: 9 trucks operating across New Jersey
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Transparent pricing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Dumbo Moving and Storage has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Dumbo Moving and Storage has about 47% positive reviews across roughly 149 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Dumbo Moving and Storage, and Dumbo Moving and Storage makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Dumbo Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"Crew 121 was great - they were on time and finished quickly. They took care in transporting my belongings!"
"Recently booked Dumbo Moving & Storage for me and my sisters move and had a great experience with the team, specially Nick from Truck 55 - these guys were very nice, professional, and quick. They made sure all of our furniture items were properly secured for the move. We had quite a few items and they unloaded and loaded everything under 4 hours. I’d highly recommend them!"
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What do customers say about Dumbo Moving and Storage?
Across 149 verified customer reviews from multiple platforms, 47% are positive, 53% are negative, and 0% are neutral.
What customers like most about Dumbo Moving and Storage
- Efficient service: Many customers praise Dumbo Moving and Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Dumbo Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Dumbo Moving and Storage's attention to detail.
- Quick moving process: The team at Dumbo Moving and Storage often gets the job done faster than expected, saving clients time.
- Transparent pricing: Many reviewers felt confident booking with Dumbo Moving and Storage due to honest, upfront pricing and no surprise fees.
Most common complaints about Dumbo Moving and Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Dumbo Moving and Storage clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Dumbo Moving and Storage Reviews
Mira C., Yelp
"Crew 121 was great - they were on time and finished quickly. They took care in transporting my belongings!"
"Recently booked Dumbo Moving & Storage for me and my sisters move and had a great experience with the team, specially Nick from Truck 55 - these guys were very nice, professional, and quick. They made sure all of our furniture items were properly secured for the move. We had quite a few items and they unloaded and loaded everything under 4 hours. I’d highly recommend them!"
"I’ve used Dumbo Moving and Storage twice now over the years and they are in a word- AMAZING! Efficient, professional, friendly, reliable, punctual, careful, and meticulous in their work, the entire process from booking to job completion really took all of the stress out of moving."
Negative Dumbo Moving and Storage Reviews
"If you want to use this moving company because they are cheap. DON'T! These people will tell you a cheap price, then take note on how many things you have and purposely make it wrong so they can charge you even more. So if they told you $800, be prepared to pay over $2000. They shout at customers like they aren't prone to being sued. Just stick with bigger brands like UHaul, they'll do their job well."
"Me and my Fiancé just had our stuff in their storage and they moved my stuff back to my new home. I was left with broken dishes, broken mirror, and thousands of my dollars of clothing and sentimental items stolen! DON’T USE THEM very unprofessional and when I call the managers won’t take my calls."
"The moving team didn’t wrap an antique table we were moving and damaged it while taking it out of the house then tried to tell us the damage was already there. You’re better off going with another moving company that will take care of your property while moving."
Is Dumbo Moving and Storage licensed & insured?
Yes. Dumbo Moving and Storage holds active FMCSA registration under the legal name DUMBO MOVING & STORAGE INC. They operate 9 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/29/2026 |
| Fleet size | 9 power units | 05/29/2026 |
| FMCSA inspections | 0 total inspections | 05/29/2026 |
In New Jersey, the New Jersey Division of Consumer Affairs handles the regulation of in-state moving companies. The state’s Division of Consumer Affairs works to ensure that warehousemen (public storage companies) and public movers provide safe, reliable, and ethical services while adhering to all relevant state rules and regulations. You can verify Dumbo Moving and Storage's active status on the New Jersey licensed movers database.
Dumbo Moving and Storage locations
Dumbo Moving and Storage has 2 locations:
- Dumbo Moving and Storage (headquarters)
- New York City
How moveBuddha rated Dumbo Moving and Storage
Dumbo Moving and Storage earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Dumbo Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Dumbo Moving and Storage
Moving day stories at Dumbo Moving and Storage highlight both standout service and sharp disappointments. Out of 149 customer inputs, 47% praised quick and efficient moves, careful and professional teams, transparent billing, and reliable protection of belongings. Many customers valued straightforward pricing, responsive staff, and moves handled with speed and respect. On the flip side, 53% of feedback pointed to frequent surprise costs, property damage, and experiences with rude or unprofessional staff. Some mentioned belongings arrived broken or missing, while others faced aggressive upselling, unclear charges, or poor communication. Unlike top-rated competitors that shine in reliability and clear quoting, Dumbo often left clients battling overcharges or seeking compensation for damaged goods. This gap between efficiency and accountability stands out sharply in comparison to other movers in the area.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Dumbo Moving and Storage cost?
Dumbo Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Dumbo Moving and Storage compare to other Jersey City movers?
Dumbo Moving and Storage ranks alongside the top full-service movers in Jersey City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jersey City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
90% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
95% | B | ||
|
4.62 |
95% | A+ | ||
|
4.58 |
93% | A |
How Dumbo Moving and Storage's ratings compare to other Jersey City movers
Dumbo Moving and Storage's Yelp rating (3.1/5) is lower than the average across the 161 movers analyzed in Jersey City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Dumbo Moving and Storage | 3.1/5 | -- |
| Jersey City movers | 3.7/5 | 161 movers |
| New Jersey movers | 3.3/5 | 86 movers |
Final verdict: Dumbo Moving and Storage
Dumbo Moving and Storage earns a 4.7/5 moveBuddha score with 47% positive customer reviews across 149 verified reviews. With 19 years in business and 9 trucks operating across New Jersey, Dumbo Moving and Storage is a solid option to consider for New Jersey moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Dumbo Moving and Storage
Is Dumbo Moving and Storage a legitimate, licensed mover?
Yes. Dumbo Moving and Storage holds active FMCSA registration. The company operates 9 trucks. You can verify their licensing status on the New Jersey state regulator database.
How does Dumbo Moving and Storage's review score compare to other New Jersey movers?
Dumbo Moving and Storage earns 47% positive customer reviews across 149 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Dumbo Moving and Storage offer?
Dumbo Moving and Storage is a full-service mover operating in New Jersey. The company operates 9 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Dumbo Moving and Storage require a deposit?
Deposit requirements for Dumbo Moving and Storage depend on the type and timing of your move. Most New Jersey full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Dumbo Moving and Storage been in business?
Dumbo Moving and Storage has been in business for 19 years, founded in 2007. The company holds active FMCSA registration.
How do I choose the right Jersey City moving company?
To pick the best Jersey City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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