Dumbo Moving and Storage Review 2026 (Brooklyn, NY)
Fact Checked by:
Positive
Reviews
79%
across 6,349 reviews
moveBuddha
Score
4.7/5
based on moveBuddha methodology
Years in
Business
19
founded 2007
FMCSA
Status
Active
Dumbo Moving and Storage is a 4.7/5-rated New York full-service mover, operating since 2007 (19 years in business). Dumbo Moving and Storage earns 79% positive reviews across 6,349 verified customer reviews. The company holds active FMCSA registration and operates 9 trucks. All ratings reflect moveBuddha's independent analysis.
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Dumbo Moving and Storage at a glance
- Track record: 19 years in business with 79% positive customer reviews (6,349 verified reviews)
- Scale: 9 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 44/5
Dumbo Moving and Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 62% of New York City movers (60% nationally)
- Piano moving: A specialty offered by 38% of New York City movers (40% nationally)
What this Dumbo Moving and Storage review covers
Affordable rates
Flexibility
Quick response times
Quick moving process
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Dumbo Moving and Storage has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Dumbo Moving and Storage has about 79% positive reviews across roughly 6349 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Dumbo Moving and Storage, and Dumbo Moving and Storage makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Dumbo Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Great experience with Dumbo Moving! It was my first time using them and they were just as efficient, friendly and helpful as other movers 2x the price.
Have used Dumbo moving for 2 moves now and both times have had incredible experiences! Highly communicative ahead of move, fair pricing without nickel and diming, and punctual movers day of!
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What do customers say about Dumbo Moving and Storage?
Dumbo Moving and Storage pulls in 79% positive reviews out of 6,349 verified ratings from multiple platforms, 19% negative, and 2% neutral.
What customers like most about Dumbo Moving and Storage
- Affordable rates: Many reviewers found Dumbo Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Dumbo Moving and Storage was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Dumbo Moving and Storage was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at Dumbo Moving and Storage often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Dumbo Moving and Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Dumbo Moving and Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Dumbo Moving and Storage clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Did you move with Dumbo Moving and Storage? Tell us how it went.
Leave a ReviewPositive Dumbo Moving and Storage Reviews
Joyce Zhou, Google
Great experience with Dumbo Moving! It was my first time using them and they were just as efficient, friendly and helpful as other movers 2x the price.
Liv McKinney, Google
Have used Dumbo moving for 2 moves now and both times have had incredible experiences! Highly communicative ahead of move, fair pricing without nickel and diming, and punctual movers day of!
Hannah S., Google
Had Rob help me get a very easy and affordable quote -timing and schedule was efficient and seamless! The movers were so nice and quick -one of the best moves I've ever had!
Negative Dumbo Moving and Storage Reviews
Kati Vombergar, Google
Once they arrived, the mover argued that I had more items than I had quoted, even though I showed him my itemized list. He repeatedly pushed for a 'big tip.'
Yasmin Fathi, Google
Then they broke my TV. When I contacted the company, they told me I didn’t have additional insurance and offered me only $18 for the broken TV.
Claire Mathellié Marcano, Google
One of the movers became rude and unprofessional. He unloaded boxes carelessly, then the crew left entirely. We were left without movers for two hours.
Neutral Dumbo Moving and Storage Reviews
Dayjah Galia, Google
They moved my 10 or so boxes and small pieces of furniture efficiently. All my boxes arrived in the same condition. The delayed scheduling disrupted my week, and movers repeatedly questioned my roommate about a tip.
Isabel Tu, Google
Price seemed reasonable at first, but ended up being a very stressful experience and furniture was scratched. We were pressured for high tips by both movers and the office.
M Lowenst, Google
The crew worked hard to make it happen and overcome the challenges created by the sales person, but the move took twice as long and cost us twice as much as estimated.
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Is Dumbo Moving and Storage licensed & insured?
Yes. Dumbo Moving and Storage is FMCSA-registered and active, operating under the legal name DUMBO MOVING & STORAGE INC. The company runs 9 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/21/2026 |
| Fleet size | 9 power units | 10/21/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Dumbo Moving and Storage's active status on the New York licensed movers database.
Dumbo Moving and Storage locations
Dumbo Moving and Storage has 2 locations:
- Dumbo Moving and Storage (headquarters)
- Jersey City
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How moveBuddha rated Dumbo Moving and Storage
Dumbo Moving and Storage earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among New York City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Dumbo Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Dumbo Moving and Storage
Long-haul and storage know-how: Customers rate the company positively in 79% of 6,349 reviews. Common highlights include quick, respectful crews, careful handling, flexible support, and local, long-distance, and storage services, though some report damage or missing items. Some reviewers flag late arrivals, poor follow-up, tip pressure, and unexpected charges.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Dumbo Moving and Storage cost?
Dumbo Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in New York City charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Dumbo Moving and Storage compare to other New York City movers?
Dumbo Moving and Storage ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.66 |
98% | A+ | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.7 |
79% | A+ | ||
|
4.58 |
95% | B | ||
|
4.58 |
87% | C+ |
How Dumbo Moving and Storage's ratings compare to other New York City movers
Dumbo Moving and Storage's Yelp rating (3.2/5) is in line with the average across the 597 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Dumbo Moving and Storage | 3.2/5 | -- |
| New York City movers | 3.7/5 | 597 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Dumbo Moving and Storage
Dumbo Moving and Storage earns a 4.7/5 moveBuddha score, backed by 79% positive customer reviews across 6,349 verified reviews. Over 19 years in business and 9 trucks operating across New York, Dumbo Moving and Storage has built a reputation for affordable rates and flexibility, making it worth a look for your New York move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Dumbo Moving and Storage
Is Dumbo Moving and Storage a legitimate, licensed mover?
Yes, Dumbo Moving and Storage is FMCSA-registered and active, operating 9 trucks. You can verify their licensing status on the New York state regulator database.
What services does Dumbo Moving and Storage offer?
Dumbo Moving and Storage is a full-service mover operating in New York. The company operates 9 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Why is Dumbo Moving and Storage's Yelp rating lower than other sources?
Dumbo Moving and Storage's 3.2/5 Yelp rating across 2227 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
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