Ellis Moving & Storage Review 2026 (Old Hickory, TN)
Fact Checked by:
Positive
Reviews
26%
across 211 reviews
moveBuddha
Score
3.9/5
based on moveBuddha methodology
Years in
Business
107
founded 1919
Ellis Moving & Storage is a 3.9/5-rated Tennessee full-service mover, operating since 1919 (107 years in business). Ellis Moving & Storage earns 26% positive reviews across 211 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Ellis Moving & Storage at a glance
- Track record: 107 years in business with 26% positive customer reviews (211 verified reviews)
- Industry experience: 3.86/5
- Customer service: 4.14/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Ellis Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Local (intrastate) moving
- Storage: Offered by 81% of Nashville movers (85% nationally)
What this Ellis Moving & Storage review covers
Professional and polite staff
Good communication
Careful handling
Quick moving process
Highly recommended
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Company stats
Read full reviewIndustry experience 3.8
Companies with more years in business often outperform newer competitors. Ellis Moving & Storage has been in business for 107 years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Ellis Moving & Storage has about 26% positive reviews across roughly 211 total reviews, with an average Yelp rating of 1.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Ellis Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Ellis Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
I had a great experience with Ellis moving & storage. Tae & his crew were fantastic! They kept track of everything going to two states and wrapped all my furniture. Would definitely use again.
Ellis moving and storage was exceptional from start to finish! Sandy and Kelvin were great, my goods packed properly, all arrived undamaged. Would use them again!
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What do customers say about Ellis Moving & Storage?
Ellis Moving & Storage pulls in 26% positive reviews out of 211 verified ratings from multiple platforms, 74% negative, and 0% neutral.
What customers like most about Ellis Moving & Storage
- Professional and polite staff: Customers say the Ellis Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Ellis Moving & Storage throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ellis Moving & Storage's attention to detail.
- Quick moving process: The team at Ellis Moving & Storage often gets the job done faster than expected, saving clients time.
- Highly recommended: Many reviewers said they would recommend Ellis Moving & Storage to friends and family without hesitation.
Most common complaints about Ellis Moving & Storage
- Lack of communication: Poor or inconsistent updates from Ellis Moving & Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Ellis Moving & Storage Reviews
I had a great experience with Ellis moving & storage. Tae & his crew were fantastic! They kept track of everything going to two states and wrapped all my furniture. Would definitely use again.
Ellis moving and storage was exceptional from start to finish! Sandy and Kelvin were great, my goods packed properly, all arrived undamaged. Would use them again!
The movers were on time, respectful, and delivered everything as expected. Their crew was professional and well-mannered. Highly recommend this company!
Negative Ellis Moving & Storage Reviews
After filing a claim for items that were left behind or broken, calls to check on claims went unanswered. Had to go to small claims court.
Our 550-pound tub was dropped in the grass with zero communication. They acted rude and hung up when we called. I had to move it myself.
Yelp
No one answers the phone. My shipment sat in their storage for months, items lost and misplaced, and I never got proper help from their staff.
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How moveBuddha rated Ellis Moving & Storage
Ellis Moving & Storage earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.3/5 average among Nashville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Ellis Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3.86/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Ellis Moving & Storage
Customer input for Ellis Moving & Storage speaks volumes: out of 211 reviews, only 26% report positive experiences while nearly 74% describe distinctly negative outcomes. Clients praise the movers for professionalism, careful treatment of belongings, good communication, and quick service. Some note reliable and friendly staff who handle moves and deliveries efficiently. Most feedback, though, details significant issues. The top concerns center on unreachable staff, missed or very late appointments, and rude interactions with office personnel. Delayed deliveries and lack of response are frequently mentioned, often causing customers to lose time, reschedule repeatedly, or resort to legal action. When compared to competitors, the rate of communication failures and negative service encounters stands out as a red flag. For those considering Ellis, customer feedback suggests that while some receive excellent service, the risk of unresponsiveness or unreliable timing is much higher than with other moving or delivery companies.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Ellis Moving & Storage cost?
Ellis Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Nashville charge an average of $115/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
Estimated for a typical 2-3 bedroom Tennessee move
$998 – $2,308
How does Ellis Moving & Storage compare to other Nashville movers?
Ellis Moving & Storage ranks alongside the top full-service movers in Nashville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Nashville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
90% | A- | ||
|
4.62 |
95% | A+ | ||
|
4.58 |
93% | C+ | ||
|
4.5 |
68% | A+ | ||
|
4.5 |
47% | A | ||
|
4.56 |
73% | A+ | ||
|
4.48 |
79% | A+ | ||
|
4.56 |
77% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.44 |
79% | C+ |
How Ellis Moving & Storage's ratings compare to other Nashville movers
Ellis Moving & Storage's Yelp rating (1.6/5) is lower than the average across the 37 movers analyzed in Nashville, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ellis Moving & Storage | 1.6/5 | -- |
| Nashville movers | 3.2/5 | 37 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: Ellis Moving & Storage
Ellis Moving & Storage earns a 3.9/5 moveBuddha score, backed by 26% positive customer reviews across 211 verified reviews. Over 107 years in business, Ellis Moving & Storage has built a reputation for professional and polite staff and good communication, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Ellis Moving & Storage
How long has Ellis Moving & Storage been in business?
Ellis Moving & Storage has been in business for 107 years, founded in 1919.
Why is Ellis Moving & Storage's Yelp rating lower than other sources?
Ellis Moving & Storage's 1.6/5 Yelp rating across 83 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
Is Ellis Moving & Storage associated with a van line?
Yes, Ellis Moving & Storage is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
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