Ellis Moving & Storage Review 2026 (Old Hickory, TN)
Fact Checked by:
Positive
Reviews
26%
across 211 reviews
moveBuddha
Score
3.9/5
based on moveBuddha methodology
Years in
Business
107
founded 1919
Ellis Moving & Storage is a 3.9/5-rated Tennessee full-service mover, operating since 1919 (107 years in business). Ellis Moving & Storage earns 26% positive reviews across 211 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Ellis Moving & Storage at a glance
- Track record: 107 years in business with 26% positive customer reviews (211 verified reviews)
- Industry experience: 3.86/5
- Customer service: 4.14/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Ellis Moving & Storage's services
- Storage: Offered by 56% of Nashville movers (60% nationally)
What this Ellis Moving & Storage review covers
Friendly and approachable staff
Professional and polite staff
Efficient service
Helpful movers
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Company stats
Read full reviewIndustry experience 3.8
Companies with more years in business often outperform newer competitors. Ellis Moving & Storage has been in business for 107 years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Ellis Moving & Storage has about 26% positive reviews across roughly 211 total reviews, with an average Yelp rating of 1.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Ellis Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Ellis Moving & Storage emphasizes clear communication.
Recent reviews
Tae and his crew were fantastic. They tracked and tagged every item, wrapped the furniture carefully, worked quickly, and had great attitudes. I would definitely use this company again.
The movers were on time, professional, and courteous. They packaged and handled my household goods very well, and everything was delivered as expected.
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What do customers say about Ellis Moving & Storage?
Ellis Moving & Storage pulls in 26% positive reviews out of 211 verified ratings from multiple platforms, 74% negative, and 0% neutral.
What customers like most about Ellis Moving & Storage
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Ellis Moving & Storage.
- Professional and polite staff: Customers say the Ellis Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Ellis Moving & Storage for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Ellis Moving & Storage
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Ellis Moving & Storage left some customers feeling in the dark.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Did you move with Ellis Moving & Storage? Tell us how it went.
Leave a ReviewPositive Ellis Moving & Storage Reviews
Tae and his crew were fantastic. They tracked and tagged every item, wrapped the furniture carefully, worked quickly, and had great attitudes. I would definitely use this company again.
Yelp
The movers were on time, professional, and courteous. They packaged and handled my household goods very well, and everything was delivered as expected.
Yelp
Everyone was helpful and personable. Communication and cooperation were on a totally new level, and the response time was on point.
Negative Ellis Moving & Storage Reviews
Yelp
My shipment was held for over three months. Numerous phone calls to their scheduler brought no response, and they lost or misplaced a 4'x8' item.
It’s now Friday, six days after my scheduled delivery time, and I finally got my furniture. The emergency number went straight to voicemail, and I received no response.
Yelp
They delivered the wrong item and documented that my couch was delivered. I could not get anyone to answer my calls or messages.
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How moveBuddha rated Ellis Moving & Storage
Ellis Moving & Storage earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Nashville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Ellis Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3.86/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Ellis Moving & Storage
Moving crews stand out, deliveries stall: 26% of 211 reviews are positive. Many customers point to courteous, efficient movers, helpful loading, and smooth household moves. Less satisfied customers describe missed or very late deliveries, unanswered calls, merchandise held or misplaced, damaged items, inflexible scheduling, and rude office interactions.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Ellis Moving & Storage cost?
Ellis Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Nashville charge an average of $121/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does Ellis Moving & Storage compare to other Nashville movers?
Ellis Moving & Storage ranks alongside the top full-service movers in Nashville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Nashville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
97% | A- | ||
|
4.58 |
91% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.62 |
91% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.56 |
95% | C+ | ||
|
4.52 |
89% | A+ | ||
|
4.44 |
82% | A | ||
|
4.42 |
88% | A+ | ||
|
4.38 |
88% | C+ |
How Ellis Moving & Storage's ratings compare to other Nashville movers
Ellis Moving & Storage's Yelp rating (1.6/5) is lower than the average across the 98 movers analyzed in Nashville, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ellis Moving & Storage | 1.6/5 | -- |
| Nashville movers | 3.2/5 | 98 movers |
| Tennessee movers | 3.0/5 | 181 movers |
Final verdict: Ellis Moving & Storage
Ellis Moving & Storage earns a 3.9/5 moveBuddha score, backed by 26% positive customer reviews across 211 verified reviews. Over 107 years in business, Ellis Moving & Storage has built a reputation for friendly and approachable staff and professional and polite staff, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Ellis Moving & Storage
How long has Ellis Moving & Storage been in business?
Ellis Moving & Storage has been in business for 107 years, founded in 1919.
Why is Ellis Moving & Storage's Yelp rating lower than other sources?
Ellis Moving & Storage's 1.6/5 Yelp rating across 83 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
Is Ellis Moving & Storage associated with a van line?
Yes, Ellis Moving & Storage is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
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