Family Movers Express LLC Review
Fact Checked by:
Positive Reviews
36%
across 11 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
12
founded 2014
FMCSA Status
Active
Family Movers Express LLC is a 4.5/5-rated Florida full-service mover, operating since 2014 (12 years in business). Family Movers Express LLC earns 36% positive reviews across 11 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Family Movers Express LLC at a glance
- Track record: 12 years in business with 36% positive customer reviews across 11 verified reviews.
- Scale: 1 trucks operating across Florida
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Respectful of property
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Family Movers Express LLC has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Family Movers Express LLC has about 36% positive reviews across roughly 11 total reviews, with an average Yelp rating of 2.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Family Movers Express LLC, and Family Movers Express LLC makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Family Movers Express LLC emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
They were very professional, friendly and courteous and got right to work after we explained what we wanted packed. They worked non stop packing up our POD... I would definitely use them again.
Billy and Tom were terrific. They arrived on time, finished early, and packed our moving pod to perfection. Very friendly as well. Would highly recommend using this company.
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What do customers say about Family Movers Express LLC?
Across 11 verified customer reviews from multiple platforms, 36% are positive, 64% are negative, and 0% are neutral.
What customers like most about Family Movers Express LLC
- Professional and polite staff: Customers say the Family Movers Express LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Family Movers Express LLC for completing moves smoothly and with minimal downtime.
- Respectful of property: Customers appreciated how carefully Family Movers Express LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
- Quick moving process: The team at Family Movers Express LLC often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Family Movers Express LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Family Movers Express LLC.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Family Movers Express LLC Reviews
Yelp
They were very professional, friendly and courteous and got right to work after we explained what we wanted packed. They worked non stop packing up our POD... I would definitely use them again.
Lane V, Google
Billy and Tom were terrific. They arrived on time, finished early, and packed our moving pod to perfection. Very friendly as well. Would highly recommend using this company.
Edni Villar, Google
The movers did a great job with my mother’s move. Very professional, excellent service.
Negative Family Movers Express LLC Reviews
Yelp
Do not use this company unless you want all your furniture broken. Not only that but they fail to remedy the damage by brushing off claims.
Yelp
Nick constantly called the overweight mover and increased my price as it got later and they got slower. Do not use the low budget business.
Yelp
Not an honest moving crew! They stole money, broke a dresser, argued amongst themselves, did a terrible job loading my boxes... many damaged pieces of furniture.
Is Family Movers Express LLC licensed & insured?
Yes. Family Movers Express LLC holds active FMCSA registration under the legal name FAMILY MOVERS EXPRESS LLC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/20/2026 |
| Fleet size | 1 power units | 02/20/2026 |
| FMCSA inspections | 0 total inspections | 02/20/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Family Movers Express LLC's active status on the Florida licensed movers database.
How moveBuddha rated Family Movers Express LLC
Family Movers Express LLC earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Family Movers Express LLC | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Family Movers Express LLC
Feedback for Family Movers Express LLC pulls no punches. Of the 11 reviews analyzed, only 36% highlight positive experiences while 64% report negative outcomes. Customers praise the movers for professionalism, efficiency, and being respectful of property. Friendly, helpful staff and swift, organized service stand out as strengths. Disappointing feedback focuses on item damage, sluggish or unreliable timing, and unprofessional conduct. Some mention stolen items and inadequate problem resolution. Compared to similar moving companies, this level of dissatisfaction due to broken furniture and slow moving crews is significant. Most feedback paints a clear contrast: while some enjoy a seamless move, more frequent are reports of mishandled belongings and delays.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Family Movers Express LLC cost?
Family Movers Express LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Family Movers Express LLC compare to other Orlando movers?
Family Movers Express LLC ranks alongside the top full-service movers in Orlando on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Orlando movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
71% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.58 |
93% | B | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
77% | A+ | ||
|
4.62 |
91% | A+ | ||
|
4.62 |
68% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.52 |
87% | A+ | ||
|
4.44 |
87% | B- |
How Family Movers Express LLC's ratings compare to other Orlando movers
Family Movers Express LLC's Yelp rating (2.7/5) is lower than the average across the 40 movers analyzed in Orlando, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Family Movers Express LLC | 2.7/5 | -- |
| Orlando movers | 3.6/5 | 40 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Family Movers Express LLC
Family Movers Express LLC earns a 4.5/5 moveBuddha score with 36% positive customer reviews across 11 verified reviews. With 12 years in business and 1 trucks operating across Florida, Family Movers Express LLC is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Family Movers Express LLC
Is Family Movers Express LLC a legitimate, licensed mover?
Yes. Family Movers Express LLC holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Florida state regulator database.
How does Family Movers Express LLC's review score compare to other Florida movers?
Family Movers Express LLC earns 36% positive customer reviews across 11 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Family Movers Express LLC offer?
Family Movers Express LLC is a full-service mover operating in Florida. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Family Movers Express LLC require a deposit?
Deposit requirements for Family Movers Express LLC depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Family Movers Express LLC been in business?
Family Movers Express LLC has been in business for 12 years, founded in 2014. The company holds active FMCSA registration.
How do I choose the right Orlando moving company?
To pick the best Orlando mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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