Frank & Sons Moving & Storage, Inc Review
Fact Checked by:
Positive Reviews
82%
across 73 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
44
founded 1982
FMCSA Status
Active
Frank & Sons Moving & Storage, Inc is a 4.4/5-rated Florida full-service mover, operating since 1982 (44 years in business). Frank & Sons Moving & Storage, Inc earns 82% positive reviews across 73 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Frank & Sons Moving & Storage, Inc at a glance
- Track record: 44 years in business with 82% positive customer reviews across 73 verified reviews.
- Scale: 3 trucks operating across Florida
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.86/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Transparent pricing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Frank & Sons Moving & Storage, Inc has been in business for 44 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Frank & Sons Moving & Storage, Inc has about 82% positive reviews across roughly 73 total reviews, with an average Yelp rating of 2.7.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Frank & Sons Moving & Storage, Inc, and Frank & Sons Moving & Storage, Inc makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Frank & Sons Moving & Storage, Inc emphasizes clear communication, careful handling.
Recent reviews
Frank and Sons did a great job moving our piano—super careful with our new floors. Highly recommend!
They moved my elderly mom twice in five months—responsive, courteous, on time, gentle, and efficient. Communication was excellent, and no damage. I would absolutely recommend them again.
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What do customers say about Frank & Sons Moving & Storage, Inc?
Across 73 verified customer reviews from multiple platforms, 82% are positive, 16% are negative, and 1% are neutral.
What customers like most about Frank & Sons Moving & Storage, Inc
- Professional and polite staff: Customers say the Frank & Sons Moving & Storage, Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Frank & Sons Moving & Storage, Inc for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Frank & Sons Moving & Storage, Inc's attention to detail.
- Quick moving process: The team at Frank & Sons Moving & Storage, Inc often gets the job done faster than expected, saving clients time.
- Transparent pricing: Many reviewers felt confident booking with Frank & Sons Moving & Storage, Inc due to honest, upfront pricing and no surprise fees.
Most common complaints about Frank & Sons Moving & Storage, Inc
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Lack of communication: Poor or inconsistent updates from Frank & Sons Moving & Storage, Inc left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Frank & Sons Moving & Storage, Inc clients.
Positive Frank & Sons Moving & Storage, Inc Reviews
Darlene House, Google
Frank and Sons did a great job moving our piano—super careful with our new floors. Highly recommend!
They moved my elderly mom twice in five months—responsive, courteous, on time, gentle, and efficient. Communication was excellent, and no damage. I would absolutely recommend them again.
Crew was polite and professional, never dinged any furniture, and remembered where to put items in the new house.
Negative Frank & Sons Moving & Storage, Inc Reviews
Yelp
Survey scheduled over 10 days ago; no show, no apology. The woman on the phone was abrupt. Would not recommend based on this customer service.
Yelp
Older gentleman was very rude; crew left after argument. Company did not apologize or help resolve. Will never use again.
Tried to move, received a higher bill than quoted. Staff was rude and refused to reimburse or listen. Most unethical business experience ever.
Is Frank & Sons Moving & Storage, Inc licensed & insured?
Yes. Frank & Sons Moving & Storage, Inc holds active FMCSA registration under the legal name FRANK AND SONS MOVING AND STORAGE INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/15/2026 |
| Fleet size | 3 power units | 05/15/2026 |
| FMCSA inspections | 0 total inspections | 05/15/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Frank & Sons Moving & Storage, Inc's active status on the Florida licensed movers database.
How moveBuddha rated Frank & Sons Moving & Storage, Inc
Frank & Sons Moving & Storage, Inc earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Frank & Sons Moving & Storage, Inc | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Frank & Sons Moving & Storage, Inc
Frank & Sons Moving & Storage receives glowing feedback from most customers, with over 80% giving strong praise for professional, efficient, and careful moving crews. Customers highlight polite staff, speed, attention to detail, damage-free moves, and honest pricing. Repeat clients and recommendations are common, and people appreciate clear communication and movers who genuinely care about their property. On the other hand, a small group reports issues such as rude phone interactions, missed appointments, and unexpected charges. While these complaints are rare compared to the volume of positive input, they point out areas for improvement in customer service and billing consistency. Compared to other movers, Frank & Sons stands out for skillful handling and transparent pricing, though better communication could help prevent negative experiences. Feedback analyzed: 73 reviews; 82% positive.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Frank & Sons Moving & Storage, Inc cost?
Frank & Sons Moving & Storage, Inc does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Frank & Sons Moving & Storage, Inc compare to other Cape Coral movers?
Frank & Sons Moving & Storage, Inc ranks alongside the top full-service movers in Cape Coral on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Cape Coral movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
92% | A+ | ||
|
4.5 |
95% | A | ||
|
4.4 |
82% | A+ | ||
|
4.38 |
99% | A+ | ||
|
4.42 |
73% | A+ | ||
|
4.76 |
97% | A+ | ||
|
4.48 |
81% | A+ | ||
|
4.36 |
91% | A+ | ||
|
4.44 |
85% | A+ | ||
|
4.64 |
98% | A+ |
How Frank & Sons Moving & Storage, Inc's ratings compare to other Cape Coral movers
Frank & Sons Moving & Storage, Inc's Yelp rating (2.7/5) is in line with the average across the 9 movers analyzed in Cape Coral, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Frank & Sons Moving & Storage, Inc | 2.7/5 | -- |
| Cape Coral movers | 3.2/5 | 9 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Frank & Sons Moving & Storage, Inc
Frank & Sons Moving & Storage, Inc earns a 4.4/5 moveBuddha score with 82% positive customer reviews across 73 verified reviews. With 44 years in business and 3 trucks operating across Florida, Frank & Sons Moving & Storage, Inc is a solid option to consider for Florida moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Frank & Sons Moving & Storage, Inc
Is Frank & Sons Moving & Storage, Inc a legitimate, licensed mover?
Yes. Frank & Sons Moving & Storage, Inc holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Florida state regulator database.
How does Frank & Sons Moving & Storage, Inc's review score compare to other Florida movers?
Frank & Sons Moving & Storage, Inc earns 82% positive customer reviews across 73 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Frank & Sons Moving & Storage, Inc's Yelp rating lower than other sources?
Frank & Sons Moving & Storage, Inc's 2.7/5 Yelp rating across 7 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Frank & Sons Moving & Storage, Inc offer?
Frank & Sons Moving & Storage, Inc is a full-service mover operating in Florida. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Frank & Sons Moving & Storage, Inc require a deposit?
Deposit requirements for Frank & Sons Moving & Storage, Inc depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Frank & Sons Moving & Storage, Inc been in business?
Frank & Sons Moving & Storage, Inc has been in business for 44 years, founded in 1982. The company holds active FMCSA registration.
Is Frank & Sons Moving & Storage, Inc associated with a van line?
Yes. Frank & Sons Moving & Storage, Inc is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Cape Coral moving company?
To pick the best Cape Coral mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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