Fresh Start-The Moving Crew Review
Fact Checked by:
Positive Reviews
98%
across 253 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
14
founded 2012
FMCSA Status
Active
Fresh Start-The Moving Crew is a 4.5/5-rated Massachusetts full-service mover, operating since 2012 (14 years in business). Fresh Start-The Moving Crew earns 98% positive reviews across 253 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Fresh Start-The Moving Crew at a glance
- Track record: 14 years in business with 98% positive customer reviews across 253 verified reviews.
- Scale: 5 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Fresh Start-The Moving Crew has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Fresh Start-The Moving Crew has about 98% positive reviews across roughly 253 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Fresh Start-The Moving Crew, and Fresh Start-The Moving Crew makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Fresh Start-The Moving Crew emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Fresh Start crew moved us into our new house with professionalism and extra care, not a scratch on anything! Friendly, upbeat, and hardworking. Highly recommend!"
"They finished earlier than the quoted job was slated to take. I HIGHLY recommend the professional, experienced team at Fresh Start Moving Crew."
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What do customers say about Fresh Start-The Moving Crew?
Across 253 verified customer reviews from multiple platforms, 98% are positive, 2% are negative, and 0% are neutral.
What customers like most about Fresh Start-The Moving Crew
- Professional and polite staff: Customers say the Fresh Start-The Moving Crew's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Fresh Start-The Moving Crew for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Fresh Start-The Moving Crew's attention to detail.
- Quick moving process: The team at Fresh Start-The Moving Crew often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Fresh Start-The Moving Crew
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Fresh Start-The Moving Crew Reviews
Yelp
"Fresh Start crew moved us into our new house with professionalism and extra care, not a scratch on anything! Friendly, upbeat, and hardworking. Highly recommend!"
"They finished earlier than the quoted job was slated to take. I HIGHLY recommend the professional, experienced team at Fresh Start Moving Crew."
"Our crew was respectful, polite, and handled all of our items with great care. They worked fast, had their system down to a T. Thank you all again for your hard work!!"
Negative Fresh Start-The Moving Crew Reviews
Yelp
"Crew was late and hungover. My BF and I did almost half the moving ourselves. Items damaged, came in well over estimate, and had to call in a manager to finish. Very unimpressed."
"I just found the paperwork from my move with this company in June 2023. Items never made it off the truck, furniture scratched, bed and dresser put together incorrectly. Would not recommend this company."
Yelp
"TVs and other items were damaged. I have yet to get a return call from Fresh Start. Do not use these movers."
Is Fresh Start-The Moving Crew licensed & insured?
Yes. Fresh Start-The Moving Crew holds active FMCSA registration under the legal name FRESH START THE MOVING CREW INC. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/05/2026 |
| Fleet size | 5 power units | 02/05/2026 |
| FMCSA inspections | 0 total inspections | 02/05/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Fresh Start-The Moving Crew's active status on the Massachusetts licensed movers database.
How moveBuddha rated Fresh Start-The Moving Crew
Fresh Start-The Moving Crew earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Fresh Start-The Moving Crew | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Fresh Start-The Moving Crew
Fresh Start-The Moving Crew earns high recognition for its reliable and courteous moving teams. Out of 253 customer inputs, 97.6% report a positive experience. Customers often praise the staff for being professional, efficient, and attentive to belongings. Many note the movers' careful handling and helpful, friendly approach, which sets this business apart from others—especially given the frequent stress of moving. Most reviewers describe fast service, excellent teamwork, and strong communication throughout the process. Some also highlight fair, transparent pricing and flexibility. On the rare occasions where feedback is less favorable, customers cite damages to items, late arrivals, and occasionally misplaced possessions as the main concerns. Very few mention unresolved damages or missed delivery details. Compared to typical moving companies, Fresh Start stands out for consistently exceeding expectations in professionalism and responsiveness. The vast majority would readily recommend Fresh Start-The Moving Crew.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Fresh Start-The Moving Crew cost?
Fresh Start-The Moving Crew does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Fresh Start-The Moving Crew compare to other Worcester movers?
Fresh Start-The Moving Crew ranks alongside the top full-service movers in Worcester on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Worcester movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
85% | A+ | ||
|
4.5 |
98% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.44 |
100% | A+ | ||
|
4.38 |
97% | A+ | ||
|
4.5 |
94% | NR | ||
|
4.56 |
91% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.64 |
99% | A+ |
How Fresh Start-The Moving Crew's ratings compare to other Worcester movers
Fresh Start-The Moving Crew earns a higher-than-average Yelp rating (4.5/5) across the 88 movers analyzed in Worcester, which carry an average Yelp rating of 3.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Fresh Start-The Moving Crew | 4.5/5 | -- |
| Worcester movers | 3.9/5 | 88 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Fresh Start-The Moving Crew
Fresh Start-The Moving Crew earns a 4.5/5 moveBuddha score with 98% positive customer reviews across 253 verified reviews. With 14 years in business and 5 trucks operating across Massachusetts, Fresh Start-The Moving Crew is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Fresh Start-The Moving Crew
Is Fresh Start-The Moving Crew a legitimate, licensed mover?
Yes. Fresh Start-The Moving Crew holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Fresh Start-The Moving Crew's review score compare to other Massachusetts movers?
Fresh Start-The Moving Crew earns 98% positive customer reviews across 253 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Fresh Start-The Moving Crew offer?
Fresh Start-The Moving Crew is a full-service mover operating in Massachusetts. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Fresh Start-The Moving Crew require a deposit?
Deposit requirements for Fresh Start-The Moving Crew depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Fresh Start-The Moving Crew been in business?
Fresh Start-The Moving Crew has been in business for 14 years, founded in 2012. The company holds active FMCSA registration.
How do I choose the right Worcester moving company?
To pick the best Worcester mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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