Fresh Start-The Moving Crew Review 2026 (Worcester, MA)
Fact Checked by:
Positive
Reviews
97%
across 484 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
14
founded 2012
FMCSA
Status
Active
Fresh Start-The Moving Crew is a 4.5/5-rated Massachusetts full-service mover, operating since 2012 (14 years in business). Fresh Start-The Moving Crew earns 97% positive reviews across 484 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Fresh Start-The Moving Crew at a glance
- Track record: 14 years in business with 97% positive customer reviews (484 verified reviews)
- Scale: 3 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
Fresh Start-The Moving Crew's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 25% of Worcester movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 81% of Worcester movers (60% nationally)
- Piano moving: A specialty offered by 53% of Worcester movers (40% nationally)
What this Fresh Start-The Moving Crew review covers
Flexibility
Affordable rates
Good communication
Consistency and follow-up
Respectful of property
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Fresh Start-The Moving Crew has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Fresh Start-The Moving Crew has about 97% positive reviews across roughly 484 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Fresh Start-The Moving Crew. Discounts may be available for groups like military.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Fresh Start-The Moving Crew emphasizes clear communication, careful handling.
Recent reviews
They were flexible with some last minute changes, always professional and quick to answer emails/phone calls etc. The crew was phenomenal -very hard workers, quick but careful, and courteous!
They quoted me for a certain amount of time, but because they finished sooner than expected, I ended up paying substantially less!
DOT number
Address
Payment methods
What do customers say about Fresh Start-The Moving Crew?
Fresh Start-The Moving Crew pulls in 97% positive reviews out of 484 verified ratings from multiple platforms, 3% negative, and 0% neutral.
What customers like most about Fresh Start-The Moving Crew
- Flexibility: Clients liked that Fresh Start-The Moving Crew was willing to adjust schedules or accommodate last-minute changes.
- Affordable rates: Many reviewers found Fresh Start-The Moving Crew to be more budget-friendly than competitors without sacrificing quality.
- Good communication: Reviewers frequently mention clear, consistent updates from Fresh Start-The Moving Crew throughout the moving process.
- Consistency and follow-up: Reviewers liked that Fresh Start-The Moving Crew stayed in touch before and after the move to ensure everything went smoothly.
- Respectful of property: Customers appreciated how carefully Fresh Start-The Moving Crew's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Fresh Start-The Moving Crew
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Fresh Start-The Moving Crew clients.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Did you move with Fresh Start-The Moving Crew? Tell us how it went.
Leave a ReviewPositive Fresh Start-The Moving Crew Reviews
Nicole Vecchio, Google
They were flexible with some last minute changes, always professional and quick to answer emails/phone calls etc. The crew was phenomenal -very hard workers, quick but careful, and courteous!
Sue Laflamme, Google
They quoted me for a certain amount of time, but because they finished sooner than expected, I ended up paying substantially less!
Azim Mohammed, Google
I've dealt with Fresh Start -The Moving Crew 3 times and have had nothing but positive experiences.
Negative Fresh Start-The Moving Crew Reviews
Yelp
Crew was late and hungover. My BF and I ended up doing almost half the moving ourselves. Other items were damaged, and the team came in well over their estimate.
Yelp
Two of my three floor lamps got damaged, a platform bed that was in like new condition has scratches, and they forgot a book shelf. I found the management less than apologetic.
Stephanie Savi, Google
Staff contacted me several hours after the move asking for more money due to their error, even though I had already paid and signed a completed form.
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Is Fresh Start-The Moving Crew licensed & insured?
Yes. Fresh Start-The Moving Crew is FMCSA-registered and active, operating under the legal name FRESH START THE MOVING CREW INC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/13/2026 |
| Fleet size | 3 power units | 07/13/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Fresh Start-The Moving Crew's active status on the Massachusetts licensed movers database.
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How moveBuddha rated Fresh Start-The Moving Crew
Fresh Start-The Moving Crew earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Worcester movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Fresh Start-The Moving Crew | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Fresh Start-The Moving Crew
Heavy, complex moves made manageable: 484 reviews are in, and 97% of them are positive. Customers value efficient crews, careful handling, complex-move expertise, and helpful problem-solving. A few customers report damaged belongings, reservation errors, billing disputes, or inappropriate conduct during a quote visit.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Fresh Start-The Moving Crew cost?
Fresh Start-The Moving Crew does not publish standard hourly rates or flat-fee pricing publicly. Movers in Worcester charge an average of $126/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Fresh Start-The Moving Crew compare to other Worcester movers?
Fresh Start-The Moving Crew ranks alongside the top full-service movers in Worcester on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Worcester movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
97% | A+ | ||
|
4.44 |
98% | A+ | ||
|
4.42 |
99% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.38 |
88% | A+ | ||
|
4.56 |
100% | A | ||
|
4.72 |
95% | A+ | ||
|
4.44 |
94% | NR | ||
|
4.5 |
99% | A+ | ||
|
4.38 |
97% | N/A |
How Fresh Start-The Moving Crew's ratings compare to other Worcester movers
Fresh Start-The Moving Crew's Yelp rating (4.3/5) is in line with the average across the 207 movers analyzed in Worcester, which carry an average Yelp rating of 3.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Fresh Start-The Moving Crew | 4.3/5 | -- |
| Worcester movers | 3.9/5 | 207 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Fresh Start-The Moving Crew
Fresh Start-The Moving Crew earns a 4.5/5 moveBuddha score, backed by 97% positive customer reviews across 484 verified reviews. Over 14 years in business and 3 trucks operating across Massachusetts, Fresh Start-The Moving Crew has built a reputation for flexibility and affordable rates, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Fresh Start-The Moving Crew
Does Fresh Start-The Moving Crew offer labor-only moving?
Yes, Fresh Start-The Moving Crew offers labor-only moving for customers who rent their own truck or container. Only 25% of Worcester movers offer this service, compared to 29% nationally.
Does Fresh Start-The Moving Crew offer piano moving?
Yes, Fresh Start-The Moving Crew offers piano moving. That's a specialty only 53% of Worcester movers provide, compared to 40% nationally.
How do I choose the right Worcester moving company?
To pick the best Worcester mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has Fresh Start-The Moving Crew been in business?
Fresh Start-The Moving Crew has been in business for 14 years, founded in 2012. The company is FMCSA-registered and active.
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