Mark's Moving & Storage, Inc Review 2026 (Westborough, MA)
Fact Checked by:
Positive
Reviews
97%
across 372 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
47
founded 1979
FMCSA
Status
Active
Mark's Moving & Storage, Inc is a 4.4/5-rated Massachusetts full-service mover, operating since 1979 (47 years in business). Mark's Moving & Storage, Inc earns 97% positive reviews across 372 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Mark's Moving & Storage, Inc at a glance
- Track record: 47 years in business with 97% positive customer reviews (372 verified reviews)
- Scale: 7 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Mark's Moving & Storage, Inc's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 76% of Boston movers (60% nationally)
What this Mark's Moving & Storage, Inc review covers
Flexibility
Consistency and follow-up
Good communication
Quick response times
Professional and polite staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Mark's Moving & Storage, Inc has been in business for 47 years, demonstrating strong staying power in a competitive industry with services like estate moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Mark's Moving & Storage, Inc has about 97% positive reviews across roughly 372 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Mark's Moving & Storage, Inc.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Mark's Moving & Storage, Inc emphasizes clear communication, careful handling.
Recent reviews
Damon was terrific to work with during the entire process—great communications, patient with several changes on our end and setting clear expectations throughout.
Mark's came highly recommended so we gave them a call. Not only did they squeeze us in and meet our one week deadline, they gave us great advice about packing and organizing.
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What do customers say about Mark's Moving & Storage, Inc?
Mark's Moving & Storage, Inc pulls in 97% positive reviews out of 372 verified ratings from multiple platforms, 3% negative, and 1% neutral.
What customers like most about Mark's Moving & Storage, Inc
- Flexibility: Clients liked that Mark's Moving & Storage, Inc was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that Mark's Moving & Storage, Inc stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Mark's Moving & Storage, Inc throughout the moving process.
- Quick response times: Customer support at Mark's Moving & Storage, Inc was often noted for responding to questions or concerns almost immediately
- Professional and polite staff: Customers say the Mark's Moving & Storage, Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Mark's Moving & Storage, Inc
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Did you move with Mark's Moving & Storage, Inc? Tell us how it went.
Leave a ReviewPositive Mark's Moving & Storage, Inc Reviews
Mark Wickham, Google
Damon was terrific to work with during the entire process—great communications, patient with several changes on our end and setting clear expectations throughout.
Susan Maginnis, Google
Mark's came highly recommended so we gave them a call. Not only did they squeeze us in and meet our one week deadline, they gave us great advice about packing and organizing.
Kenny Miller, Google
I have used Mark's Moving & Storage 7 or 8 times over the past 35 years. The service has always been excellent. The employee movers are expertly trained, professional and courteous.
Negative Mark's Moving & Storage, Inc Reviews
Charlene Sipsey, Google
They quoted me $3,000 for 2 guys and a truck for 3 hours and 30 miles. I’m moving a one bedroom apartment. Last movers were $300.
Marc Allen, Google
They ended up taking furniture apart to put back together again, added time and cost as we were paying by the hour. Not satisfied at all.
Colleen Weston, Google
Our belongings were in their storage for 3 months. There are so many broken items, missing items, and wet items. The contents are damp and the area rugs smell musty.
Neutral Mark's Moving & Storage, Inc Reviews
Julie Stonehill, Google
Closets and cabinets were not packed—there was a lot of stuff left behind. The head mover was very nice, and it was likely miscommunication, but checking and packing them should be routine. It was very frustrating.
Eileen F., Yelp
Unfortunately, I got rude, condescending talk and late answers and arrival. Mark assured me this is not typical. Nobody who's moving needs additional stress; read every line on your contract and research movers thoroughly.
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Is Mark's Moving & Storage, Inc licensed & insured?
Yes. Mark's Moving & Storage, Inc is FMCSA-registered and active, operating under the legal name MARK'S MOVING & STORAGE INC. The company runs 7 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/15/2026 |
| Fleet size | 7 power units | 10/15/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Mark's Moving & Storage, Inc's active status on the Massachusetts licensed movers database.
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How moveBuddha rated Mark's Moving & Storage, Inc
Mark's Moving & Storage, Inc earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Mark's Moving & Storage, Inc | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Mark's Moving & Storage, Inc
Community-minded moving and storage: Feedback from 372 reviews is 97% positive. Customers praise responsive planning, quick scheduling, careful crews, clear communication, storage support, and help with senior, residential, office, and donation moves, though some report damaged or missing items after storage. Other reviewers flag incomplete packing, a high quote, or inappropriate conduct.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Mark's Moving & Storage, Inc cost?
Mark's Moving & Storage, Inc does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Mark's Moving & Storage, Inc compare to other Boston movers?
Mark's Moving & Storage, Inc ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Mark's Moving & Storage, Inc's ratings compare to other Boston movers
Mark's Moving & Storage, Inc earns a higher-than-average Yelp rating (4.8/5) across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Mark's Moving & Storage, Inc | 4.8/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Mark's Moving & Storage, Inc
Mark's Moving & Storage, Inc earns a 4.4/5 moveBuddha score, backed by 97% positive customer reviews across 372 verified reviews. Over 47 years in business and 7 trucks operating across Massachusetts, Mark's Moving & Storage, Inc has built a reputation for flexibility and consistency and follow-up, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Mark's Moving & Storage, Inc
What services does Mark's Moving & Storage, Inc offer?
Mark's Moving & Storage, Inc is a full-service mover operating in Massachusetts. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How long has Mark's Moving & Storage, Inc been in business?
Mark's Moving & Storage, Inc has been in business for 47 years, founded in 1979. The company is FMCSA-registered and active.
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