Mark's Moving & Storage, Inc Review 2026 (Westborough, MA)
Fact Checked by:
Positive
Reviews
97%
across 355 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
47
founded 1979
FMCSA
Status
Active
Mark's Moving & Storage, Inc is a 4.4/5-rated Massachusetts full-service mover, operating since 1979 (47 years in business). Mark's Moving & Storage, Inc earns 97% positive reviews across 355 verified customer reviews. The company holds active FMCSA registration and operates 13 trucks. All ratings reflect moveBuddha's independent analysis.
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Mark's Moving & Storage, Inc at a glance
- Track record: 47 years in business with 97% positive customer reviews (355 verified reviews)
- Scale: 13 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Mark's Moving & Storage, Inc's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 96% of Boston movers (85% nationally)
- Piano moving: A specialty offered by 88% of Boston movers (71% nationally)
What this Mark's Moving & Storage, Inc review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Mark's Moving & Storage, Inc has been in business for 47 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Mark's Moving & Storage, Inc has about 97% positive reviews across roughly 355 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Mark's Moving & Storage, Inc.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Mark's Moving & Storage, Inc emphasizes clear communication, careful handling.
Recent reviews
"Top grades for Mark's Movers -the team of movers I had were professional, organized, fast and careful! They made things super easy for the move I organized for a senior family member. Great service."
"Mark’s Moving did an excellent job with our recent whole house move! Damon was terrific to work with during the entire process -great communications, patient with changes, and setting clear expectations throughout. Super careful with our items, friendly and efficient."
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What do customers say about Mark's Moving & Storage, Inc?
Mark's Moving & Storage, Inc pulls in 97% positive reviews out of 355 verified ratings from multiple platforms, 3% negative, and 1% neutral.
What customers like most about Mark's Moving & Storage, Inc
- Professional and polite staff: Customers say the Mark's Moving & Storage, Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Mark's Moving & Storage, Inc for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Mark's Moving & Storage, Inc's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Mark's Moving & Storage, Inc throughout the moving process.
- Quick moving process: The team at Mark's Moving & Storage, Inc often gets the job done faster than expected, saving clients time.
Most common complaints about Mark's Moving & Storage, Inc
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Lack of communication: Poor or inconsistent updates from Mark's Moving & Storage, Inc left some customers feeling in the dark.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Mark's Moving & Storage, Inc Reviews
Julie Ferguson, Google
"Top grades for Mark's Movers -the team of movers I had were professional, organized, fast and careful! They made things super easy for the move I organized for a senior family member. Great service."
Mark Wickham, Google
"Mark’s Moving did an excellent job with our recent whole house move! Damon was terrific to work with during the entire process -great communications, patient with changes, and setting clear expectations throughout. Super careful with our items, friendly and efficient."
Susan Maginnis, Google
"Can't say enough about Mark's Moving and Storage. Not only did they 'squeeze us in' and meet our one week deadline, they gave us great advice about packing and organizing. The guys that arrived promptly were friendly and reassuring."
Negative Mark's Moving & Storage, Inc Reviews
Marc Allen, Google
"They ended up taking furniture apart to put back together again, added time and cost as we were paying by the hour. Not satisfied at all. Be careful if you use them, they will not be cheap."
Charlene Sipsey, Google
"Too expensive, I don’t know who the 200 reviews came from rich people I guess… They quoted me $3,000 for 2 guys and a truck for 3 hours and 30 miles. I’m moving a one bedroom apartment. Last movers were $300."
Ryan Jones, Google
"I am absolutely shocked with this experience. Had a representative come take inventory for an interstate move. Promised a quote, but after multiple follow-ups, never received it. So unprofessional. This experience has been an absolute joke!"
Neutral Mark's Moving & Storage, Inc Reviews
Julie Stonehill, Google
"Closets and cabinets were not packed -there was a lot of stuff left behind. The head mover was very nice and it was likely the result of miscommunication, but checking and packing closets and cabinets seems to be something that would be a matter of routine."
Eileen F., Yelp
"Unfortunately, I got rude, condescending talk and late answers and arrival. I just spoke about this to Mark, the owner, and was assured that this isn't how his team typically operates. He seems like a genuine, hard-working guy."
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Is Mark's Moving & Storage, Inc licensed & insured?
Yes. Mark's Moving & Storage, Inc is FMCSA-registered and active, operating under the legal name MARK'S MOVING & STORAGE INC. The company runs 13 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/14/2026 |
| Fleet size | 13 power units | 04/14/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Mark's Moving & Storage, Inc's active status on the Massachusetts licensed movers database.
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How moveBuddha rated Mark's Moving & Storage, Inc
Mark's Moving & Storage, Inc earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 4.4/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Mark's Moving & Storage, Inc | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Mark's Moving & Storage, Inc
Mark's Moving & Storage, Inc stands out for its exceptional service, with 96.6% of 355 customer reviews expressing positive experiences. Customers consistently highlight the professionalism and courtesy of the staff, efficient and quick moving processes, careful handling of belongings, and clear communication throughout the move. Many note that the team is reliable, responsive, and makes stressful moves much easier. Some feedback points to higher-than-expected costs, occasional lapses in communication, and rare instances of unfriendly interactions. Compared to other moving companies, Mark's receives far more praise for professionalism and care, making it a top choice for those seeking a dependable and respectful moving service.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Mark's Moving & Storage, Inc cost?
Mark's Moving & Storage, Inc does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,019 – $2,092
How does Mark's Moving & Storage, Inc compare to other Boston movers?
Mark's Moving & Storage, Inc ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
96% | A+ | ||
|
4.7 |
98% | A+ | ||
|
4.72 |
84% | A+ | ||
|
4.66 |
87% | A+ | ||
|
4.7 |
91% | A | ||
|
4.62 |
98% | A+ | ||
|
4.64 |
87% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.52 |
99% | A+ | ||
|
4.72 |
89% | A+ |
How Mark's Moving & Storage, Inc's ratings compare to other Boston movers
Mark's Moving & Storage, Inc earns a higher-than-average Yelp rating (4.8/5) across the 99 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Mark's Moving & Storage, Inc | 4.8/5 | -- |
| Boston movers | 4.0/5 | 99 movers |
| Massachusetts movers | 3.9/5 | 109 movers |
Final verdict: Mark's Moving & Storage, Inc
Mark's Moving & Storage, Inc earns a 4.4/5 moveBuddha score, backed by 97% positive customer reviews across 355 verified reviews. Over 47 years in business and 13 trucks operating across Massachusetts, Mark's Moving & Storage, Inc has built a reputation for professional and polite staff and efficient service, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Mark's Moving & Storage, Inc
What services does Mark's Moving & Storage, Inc offer?
Mark's Moving & Storage, Inc is a full-service mover operating in Massachusetts. The company operates 13 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How long has Mark's Moving & Storage, Inc been in business?
Mark's Moving & Storage, Inc has been in business for 47 years, founded in 1979. The company is FMCSA-registered and active.
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