Frugal Movers Review 2026 (Greenfield, MA)
Fact Checked by:
Positive
Reviews
96%
across 24 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
9
founded 2017
FMCSA
Status
Active
Frugal Movers is a 4.2/5-rated Massachusetts full-service mover, operating since 2017 (9 years in business). Frugal Movers earns 96% positive reviews across 24 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Frugal Movers at a glance
- Track record: 9 years in business with 96% positive customer reviews (24 verified reviews)
- Scale: 2 trucks operating across Massachusetts
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Frugal Movers' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
What this Frugal Movers review covers
Affordable rates
Transparent pricing
Consistency and follow-up
Flexibility
Respectful of property
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Frugal Movers has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Frugal Movers has about 96% positive reviews across roughly 24 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Frugal Movers.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Frugal Movers emphasizes clear communication, careful handling.
Recent reviews
He gave me the best quote out of all the companies I called. They worked quickly and carefully, finished in 2 1/4 hours, and didn't differ from their quote.
Mike was responsive, communicative, went to the dorm as scheduled, and completed the job in less than 2.5 hours. He even sent pictures of the emptied room and storage unit.
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What do customers say about Frugal Movers?
Frugal Movers pulls in 96% positive reviews out of 24 verified ratings from multiple platforms, 4% negative, and 0% neutral.
What customers like most about Frugal Movers
- Affordable rates: Many reviewers found Frugal Movers to be more budget-friendly than competitors without sacrificing quality.
- Transparent pricing: Many reviewers felt confident booking with Frugal Movers due to honest, upfront pricing and no surprise fees.
- Consistency and follow-up: Reviewers liked that Frugal Movers stayed in touch before and after the move to ensure everything went smoothly.
- Flexibility: Clients liked that Frugal Movers was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Frugal Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Frugal Movers
- Broken promises: Customers noted instances where Frugal Movers failed to deliver on services that were initially guaranteed.
Did you move with Frugal Movers? Tell us how it went.
Leave a ReviewPositive Frugal Movers Reviews
Helen M. T., Google
He gave me the best quote out of all the companies I called. They worked quickly and carefully, finished in 2 1/4 hours, and didn't differ from their quote.
Florencia A., Yelp
Mike was responsive, communicative, went to the dorm as scheduled, and completed the job in less than 2.5 hours. He even sent pictures of the emptied room and storage unit.
Elizabeth C., Yelp
Mike and his team were lovely and very responsive throughout my move. They worked around my schedule and accommodated a last-minute change to our start time.
Negative Frugal Movers Reviews
Karyn S., Yelp
The contract said movers would pack, but they arrived without packing materials beyond our boxes. We had to pack and carry heavy items ourselves; many items were left behind, and there was no bill of lading.
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Is Frugal Movers licensed & insured?
Yes. Frugal Movers is FMCSA-registered and active, operating under the legal name MICHAEL F SPENCE. The company runs 2 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/14/2026 |
| Fleet size | 2 power units | 10/14/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Frugal Movers' active status on the Massachusetts licensed movers database.
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How moveBuddha rated Frugal Movers
Frugal Movers earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Springfield movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Frugal Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Frugal Movers
Piano moves, fair quotes: Of 24 reviews, 96% are positive. Reviewers highlight transparent pricing, quick work, flexible scheduling, responsive communication, and careful handling across local, long-distance, and piano moves, though some report missing items. Some reviewers flag limited packing support and disorganization during a move.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Frugal Movers cost?
Frugal Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Springfield charge an average of $153/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Frugal Movers compare to other Springfield movers?
Frugal Movers ranks alongside the top full-service movers in Springfield on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Springfield movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.36 |
100% | A+ | ||
|
4.5 |
66% | A+ | ||
|
4.38 |
96% | A | ||
|
4.48 |
93% | A+ | ||
|
4.28 |
94% | A+ | ||
|
4.36 |
95% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.36 |
95% | A | ||
|
4.36 |
72% | A+ | ||
|
4.36 |
83% | A+ |
How Frugal Movers' ratings compare to other Springfield movers
Frugal Movers earns a higher-than-average Yelp rating (4.6/5) across the 49 movers analyzed in Springfield, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Frugal Movers | 4.6/5 | -- |
| Springfield movers | 3.2/5 | 49 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Frugal Movers
Frugal Movers earns a 4.2/5 moveBuddha score, backed by 96% positive customer reviews across 24 verified reviews. Over 9 years in business and 2 trucks operating across Massachusetts, Frugal Movers has built a reputation for affordable rates and transparent pricing, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Frugal Movers
How long has Frugal Movers been in business?
Frugal Movers has been in business for 9 years, founded in 2017. The company is FMCSA-registered and active.
Does Frugal Movers require a deposit?
How much deposit Frugal Movers asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Frugal Movers offer?
Frugal Movers is a full-service mover operating in Massachusetts. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does Frugal Movers' review score compare to other Massachusetts movers?
Frugal Movers earns 96% positive customer reviews across 24 verified customer reviews. Its composite moveBuddha score is 4.2/5. That's above the 91% average among Springfield movers, and above the 90% Massachusetts average.
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