Frugal Movers Review
Fact Checked by:
Positive Reviews
96%
across 23 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
8
founded 2018
FMCSA Status
Active
Frugal Movers is a 4.2/5-rated Massachusetts full-service mover, operating since 2018 (8 years in business). Frugal Movers earns 96% positive reviews across 23 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Frugal Movers at a glance
- Track record: 8 years in business with 96% positive customer reviews across 23 verified reviews.
- Scale: 2 trucks operating across Massachusetts
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Careful handling
Affordable rates
Professional and polite staff
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Frugal Movers has been in business for 8 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Frugal Movers has about 96% positive reviews across roughly 23 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Frugal Movers.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Frugal Movers emphasizes clear communication, careful handling.
Recent reviews
Frugal Movers was mindful and delicate with how they packed, moved and unloaded her things. While being careful, they were also very efficient. Mike and his team moved my mom's things in a fraction of the time.
Mike at Frugal Movers didn't waver. He was responsive, communicative, went to the dorm as scheduled, packed my son's room up and moved it into a storage unit locally that I arranged.
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What do customers say about Frugal Movers?
Across 23 verified customer reviews from multiple platforms, 96% are positive, 4% are negative, and 0% are neutral.
What customers like most about Frugal Movers
- Efficient service: Many customers praise Frugal Movers for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Frugal Movers's attention to detail.
- Affordable rates: Many reviewers found Frugal Movers to be more budget-friendly than competitors without sacrificing quality.
- Professional and polite staff: Customers say the Frugal Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Frugal Movers throughout the moving process.
Most common complaints about Frugal Movers
- Crew arrived unprepared: There were complaints about movers showing up late or without necessary supplies.
- Poor packing quality: Subpar packing techniques by Frugal Movers led to crushed boxes or damaged goods for some clients.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Frugal Movers Reviews
Lucas S., Yelp
Frugal Movers was mindful and delicate with how they packed, moved and unloaded her things. While being careful, they were also very efficient. Mike and his team moved my mom's things in a fraction of the time.
Florencia A., Yelp
Mike at Frugal Movers didn't waver. He was responsive, communicative, went to the dorm as scheduled, packed my son's room up and moved it into a storage unit locally that I arranged.
L J., Yelp
Frugal Movers were responsive, straight forward about pricing, and adjusted it as needed. We estimated 10.5 hours for my move and they were able to cut 2.5 hours off that projection.
Negative Frugal Movers Reviews
Karyn S., Yelp
When they arrived, they had no packing materials except for the boxes we provided. We were left running around madly packing things and carrying heavy boxes. There was no organization of the items unless I ran around with stickers labeling the boxes.
Is Frugal Movers licensed & insured?
Yes. Frugal Movers holds active FMCSA registration under the legal name MICHAEL F SPENCE. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/14/2026 |
| Fleet size | 2 power units | 04/14/2026 |
| FMCSA inspections | 0 total inspections | 04/14/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Frugal Movers's active status on the Massachusetts licensed movers database.
How moveBuddha rated Frugal Movers
Frugal Movers earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Frugal Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Frugal Movers
Customers consistently praise Frugal Movers for their efficient service, careful handling of belongings, affordable rates, and professional, communicative staff. Nearly every review highlights quick, stress-free moves and transparent pricing. Many note the team’s flexibility and willingness to accommodate last-minute changes. One negative review describes a move where the crew arrived unprepared, lacked packing materials, and left items behind, resulting in a stressful experience. Compared to other moving companies, Frugal Movers stands out for reliability, affordability, and customer care, though rare lapses in preparation can occur.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Frugal Movers cost?
Frugal Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Frugal Movers compare to other Springfield movers?
Frugal Movers ranks alongside the top full-service movers in Springfield on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Springfield movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
100% | A+ | ||
|
4.56 |
64% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.42 |
96% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.42 |
88% | A | ||
|
4.7 |
94% | A+ | ||
|
4.48 |
77% | F | ||
|
4.58 |
97% | A+ | ||
|
4.2 |
96% | A |
How Frugal Movers's ratings compare to other Springfield movers
Frugal Movers earns a higher-than-average Yelp rating (4.6/5) across the 24 movers analyzed in Springfield, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Frugal Movers | 4.6/5 | -- |
| Springfield movers | 3.1/5 | 24 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Frugal Movers
Frugal Movers earns a 4.2/5 moveBuddha score with 96% positive customer reviews across 23 verified reviews. With 8 years in business and 2 trucks operating across Massachusetts, Frugal Movers is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Frugal Movers
Is Frugal Movers a legitimate, licensed mover?
Yes. Frugal Movers holds active FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Frugal Movers's review score compare to other Massachusetts movers?
Frugal Movers earns 96% positive customer reviews across 23 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Frugal Movers offer?
Frugal Movers is a full-service mover operating in Massachusetts. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Frugal Movers require a deposit?
Deposit requirements for Frugal Movers depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Frugal Movers been in business?
Frugal Movers has been in business for 8 years, founded in 2018. The company holds active FMCSA registration.
How do I choose the right Springfield moving company?
To pick the best Springfield mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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