Heart Moving Review
Fact Checked by:
Positive Reviews
98%
across 166 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
10
founded 2016
FMCSA Status
Active
Heart Moving is a 4.4/5-rated New York full-service mover, operating since 2016 (10 years in business). Heart Moving earns 98% positive reviews across 166 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Heart Moving at a glance
- Track record: 10 years in business with 98% positive customer reviews across 166 verified reviews.
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Heart Moving has been in business for 10 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Heart Moving has about 98% positive reviews across roughly 166 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Heart Moving.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Heart Moving emphasizes clear communication, careful handling.
Recent reviews
"The entire moving crew was so kind, professional, and thoughtful with how they packed my items. They took the time to wrap everything carefully and securely, ensuring that nothing would be damaged. Highly recommend Heart Moving!"
"The move was seamless, efficient, meticulous, and handled with care. Ana and Jane made sure my entire inventory was accounted for and answered all my questions. Everyone at Heart Moving is a pro."
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What do customers say about Heart Moving?
Across 166 verified customer reviews from multiple platforms, 98% are positive, 2% are negative, and 1% are neutral.
What customers like most about Heart Moving
- Efficient service: Many customers praise Heart Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Heart Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Heart Moving's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Heart Moving throughout the moving process.
- Quick moving process: The team at Heart Moving often gets the job done faster than expected, saving clients time.
Most common complaints about Heart Moving
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Heart Moving Reviews
Zdravko Kostadinovic, Google
"The entire moving crew was so kind, professional, and thoughtful with how they packed my items. They took the time to wrap everything carefully and securely, ensuring that nothing would be damaged. Highly recommend Heart Moving!"
Kathy Pham, Google
"The move was seamless, efficient, meticulous, and handled with care. Ana and Jane made sure my entire inventory was accounted for and answered all my questions. Everyone at Heart Moving is a pro."
Christian Wolfgram, Google
"Heart Moving is the BEST in the city. Their team is careful, diligent, fast, and kind. HIGHLY RECOMMEND!"
Negative Heart Moving Reviews
"They left almost immediately without helping assemble all my furniture after getting their tips. I also couldn't find a box of my shoes worth about $200. I called but they said nothing was found."
"Their moving team kept pressuring me for a higher tip. One item was melted after following instructions from a mover, and I couldn't reach anyone afterward to resolve my complaint."
"The movers were in a hurry to leave and didn’t help assemble all furniture. I later noticed a missing box. When I called, they denied finding anything."
Neutral Heart Moving Reviews
"Heart is efficient and the movers themselves were nice if you need to move boxes that don't contain anything fragile. Artwork was damaged and I was only partially compensated despite assurances. Would not use them again."
Is Heart Moving licensed & insured?
Yes. Heart Moving holds active FMCSA registration under the legal name HEART MOVING LLC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/31/2026 |
| Fleet size | 3 power units | 05/31/2026 |
| FMCSA inspections | 0 total inspections | 05/31/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Heart Moving's active status on the New York licensed movers database.
How moveBuddha rated Heart Moving
Heart Moving earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Heart Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Heart Moving
Moving with Heart Moving feels easy, fast, and reliable—just what customers want in a moving company. In analyzing 166 pieces of feedback, 97.6% reflect high satisfaction. Clients consistently describe professional and polite staff, prompt and efficient service, careful handling of belongings, clear communication, and swift moving processes. Many point out the team’s organization, fair pricing, and dedication to making moving day stress-free. A few customers report issues, such as misplacement of items, rude interactions, or damage, though these are rare compared to the high praise for the company’s reliability and consideration. Compared to other movers, Heart Moving stands out for consistency, positive staff attitude, and strong customer service, making it a top choice for smooth moves. Most users found Heart Moving dependable, approachable, and honest.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Heart Moving cost?
Heart Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
How does Heart Moving compare to other New York City movers?
Heart Moving ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
98% | A- | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
95% | B | ||
|
4.62 |
95% | A+ |
How Heart Moving's ratings compare to other New York City movers
Heart Moving earns a higher-than-average Yelp rating (4.8/5) across the 163 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Heart Moving | 4.8/5 | -- |
| New York City movers | 3.7/5 | 163 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Heart Moving
Heart Moving earns a 4.4/5 moveBuddha score with 98% positive customer reviews across 166 verified reviews. With 10 years in business and 3 trucks operating across New York, Heart Moving is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Heart Moving
Is Heart Moving a legitimate, licensed mover?
Yes. Heart Moving holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the New York state regulator database.
How does Heart Moving's review score compare to other New York movers?
Heart Moving earns 98% positive customer reviews across 166 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Heart Moving offer?
Heart Moving is a full-service mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Heart Moving require a deposit?
Deposit requirements for Heart Moving depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Heart Moving been in business?
Heart Moving has been in business for 10 years, founded in 2016. The company holds active FMCSA registration.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Heart Moving?
Compare Heart Moving's quote against other top New York movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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