Ideal Moving & Storage Review
Fact Checked by:
Positive Reviews
3%
across 78 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
31
founded 1995
Ideal Moving & Storage is a 4.5/5-rated New York full-service mover, operating since 1995 (31 years in business). Ideal Moving & Storage earns 3% positive reviews across 78 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Ideal Moving & Storage at a glance
- Track record: 31 years in business with 3% positive customer reviews across 78 verified reviews.
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Quick moving process
Efficient service
Careful handling
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Ideal Moving & Storage has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Ideal Moving & Storage has about 3% positive reviews across roughly 78 total reviews, with an average Yelp rating of 1.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Ideal Moving & Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Ideal Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
We had a great experience moving with Ideal! We have recommended them to several of our friends and never been disappointed.
They were great. I was in a pinch and dealing with a death in the family. Forrest Was great. The Guys were all great! I wish I could have tipped more.
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What do customers say about Ideal Moving & Storage?
Across 78 verified customer reviews from multiple platforms, 3% are positive, 92% are negative, and 5% are neutral.
What customers like most about Ideal Moving & Storage
- Professional and polite staff: Customers say the Ideal Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Ideal Moving & Storage often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Ideal Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ideal Moving & Storage's attention to detail.
- Affordable rates: Many reviewers found Ideal Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Ideal Moving & Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Ideal Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Ideal Moving & Storage left some customers feeling in the dark.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Ideal Moving & Storage Reviews
We had a great experience moving with Ideal! We have recommended them to several of our friends and never been disappointed.
Yelp
They were great. I was in a pinch and dealing with a death in the family. Forrest Was great. The Guys were all great! I wish I could have tipped more.
Negative Ideal Moving & Storage Reviews
Diane Schefers, Google
Our moving quote was comparable, but I ended up paying a lot more. Formal claims for damages were ignored. Never received any compensation.
They gave one estimate, then quoted 3-4 times higher on moving day. Most items were damaged and after submitting claims, never got a penny. Calls often disconnected.
Charged double the original quote with many hidden fees. Some of my things were missing or damaged. Claims process is slow and customer service is unhelpful.
Neutral Ideal Moving & Storage Reviews
Yelp
The moving crew was great and worked hard all day, but the sales person underquoted and disappeared after the deposit. Ended up paying way more than expected.
Items were moved fast and delivered undamaged, but lost half our belongings due to space misquote. Appeals process offered no resolution.
Two good people in Customer Service helped return missing boxes, but we endured long waits, added fees, and unclear communication. Will not use again.
How moveBuddha rated Ideal Moving & Storage
Ideal Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Ideal Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Ideal Moving & Storage
Buyer beware: almost every customer described Ideal Moving & Storage as unreliable and costly, with 92% of feedback marking negative experiences. Only 2 of 78 reviews were positive. While a few people praised polite staff, fast work, and affordable upfront rates, most clients faced steep unexpected charges, poor communication, or damaged and even missing items. People repeatedly warned that deposits and quotes meant little, with final costs far higher than promised. Unlike reputable competitors, Ideal Moving & Storage received overwhelming criticism for not addressing complaints, ignoring claims, and increasing prices on moving day. Most input suggests choosing another company to avoid delays, extra fees, and frustration.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Ideal Moving & Storage cost?
Ideal Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
How does Ideal Moving & Storage compare to other New York City movers?
Ideal Moving & Storage ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
98% | A- | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
95% | B | ||
|
4.62 |
95% | A+ |
How Ideal Moving & Storage's ratings compare to other New York City movers
Ideal Moving & Storage's Yelp rating (1.3/5) is lower than the average across the 163 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ideal Moving & Storage | 1.3/5 | -- |
| New York City movers | 3.7/5 | 163 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Ideal Moving & Storage
Ideal Moving & Storage earns a 4.5/5 moveBuddha score with 3% positive customer reviews across 78 verified reviews. With 31 years in business, Ideal Moving & Storage is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Ideal Moving & Storage
How does Ideal Moving & Storage's review score compare to other New York movers?
Ideal Moving & Storage earns 3% positive customer reviews across 78 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Ideal Moving & Storage's Yelp rating lower than other sources?
Ideal Moving & Storage's 1.3/5 Yelp rating across 51 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Ideal Moving & Storage offer?
Ideal Moving & Storage is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Ideal Moving & Storage require a deposit?
Deposit requirements for Ideal Moving & Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Ideal Moving & Storage been in business?
Ideal Moving & Storage has been in business for 31 years, founded in 1995.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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