Imperial Moving and Storage Review 2026 (New York, NY)
Fact Checked by:
Positive
Reviews
77%
across 2,256 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
21
founded 2005
FMCSA
Status
Active
Satisfactory rating
Imperial Moving and Storage is a 4.6/5-rated New York full-service mover, operating since 2005 (21 years in business). Imperial Moving and Storage earns 77% positive reviews across 2,256 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Imperial Moving and Storage at a glance
- Track record: 21 years in business with 77% positive customer reviews (2,256 verified reviews)
- Scale: 1 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
Imperial Moving and Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 62% of New York City movers (60% nationally)
- Piano moving: A specialty offered by 38% of New York City movers (40% nationally)
What this Imperial Moving and Storage review covers
Quick moving process
Quick response times
Efficient service
Respectful of property
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Imperial Moving and Storage has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Imperial Moving and Storage has about 77% positive reviews across roughly 2256 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Imperial Moving and Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Imperial Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Everyone was responsive, prompt and courteous. This was by far the most seamless and pleasant move my husband and I have had.
Worthy of 5 stars! They were on time, moved and packed more than I asked for. David and his team were communicative, kind, and very fast!
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What do customers say about Imperial Moving and Storage?
Imperial Moving and Storage pulls in 77% positive reviews out of 2,256 verified ratings from multiple platforms, 21% negative, and 2% neutral.
What customers like most about Imperial Moving and Storage
- Quick moving process: The team at Imperial Moving and Storage often gets the job done faster than expected, saving clients time.
- Quick response times: Customer support at Imperial Moving and Storage was often noted for responding to questions or concerns almost immediately
- Efficient service: Many customers praise Imperial Moving and Storage for completing moves smoothly and with minimal downtime.
- Respectful of property: Customers appreciated how carefully Imperial Moving and Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Imperial Moving and Storage's attention to detail.
Most common complaints about Imperial Moving and Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Imperial Moving and Storage clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Did you move with Imperial Moving and Storage? Tell us how it went.
Leave a ReviewPositive Imperial Moving and Storage Reviews
Yelp
Everyone was responsive, prompt and courteous. This was by far the most seamless and pleasant move my husband and I have had.
Yelp
Worthy of 5 stars! They were on time, moved and packed more than I asked for. David and his team were communicative, kind, and very fast!
Yelp
Vladimir and his team were very professional and careful with all my belongings, wrapping everything carefully. They were upfront about costs and discussed them throughout the process so I didn't feel I was getting pushed around.
Negative Imperial Moving and Storage Reviews
Yelp
While the movers were kind, choosing this company was a mistake. Everything went wrong and I ended up paying double what I was originally quoted.
Yelp
The movers showed up 8 hours late (at 5pm)... It took 24 days (16 business days) for our stuff to actually arrive... Some of our stuff was dinted and not put together correctly...
Yelp
They broke a leg on 2 separate pieces of furniture... They also lost the cord to my peloton and told me they put it somewhere they did not.
Neutral Imperial Moving and Storage Reviews
Yelp
They were one hour late, not a big deal, did what they were supposed to. Worked hard. I would use them again.
Yelp
The movers showed up on time, actually a little earlier than anticipated... The move ended up being $50 more than quoted due to travel time... I did notice some scratches on my table after the move.
Yelp
Professional and efficient movers. Vladimir, Miguel and Arpad handled my long-distance move well. They showed up on time for pick-up and delivery... I was disappointed that the cost was nearly $1k above Imperial's quote.
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Is Imperial Moving and Storage licensed & insured?
Yes. Imperial Moving and Storage is FMCSA-registered and active, operating under the legal name LION'S DEN ENTERPRISES. It carries a satisfactory FMCSA safety rating. The company runs 1 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/31/2026 |
| Safety rating | Satisfactory | 05/31/2026 |
| Fleet size | 1 power units | 05/31/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Imperial Moving and Storage's active status on the New York licensed movers database.
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How moveBuddha rated Imperial Moving and Storage
Imperial Moving and Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among New York City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Imperial Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Imperial Moving and Storage
Repeat-booking crews and flexible storage: Of 2,256 reviews, 77% are positive. Reviewers highlight fast, hardworking teams, careful packing, furniture assembly, and helpful service for local and long-distance moves, with some reports of damage or missing belongings. Complaints focus on surprise charges, late or missed appointments, and weak follow-up on problems.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Imperial Moving and Storage cost?
Imperial Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in New York City charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Imperial Moving and Storage compare to other New York City movers?
Imperial Moving and Storage ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.66 |
98% | A+ | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.58 |
95% | B | ||
|
4.58 |
87% | C+ |
How Imperial Moving and Storage's ratings compare to other New York City movers
Imperial Moving and Storage's Yelp rating (3.1/5) is lower than the average across the 597 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Imperial Moving and Storage | 3.1/5 | -- |
| New York City movers | 3.7/5 | 597 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Imperial Moving and Storage
Imperial Moving and Storage earns a 4.6/5 moveBuddha score, backed by 77% positive customer reviews across 2,256 verified reviews. Over 21 years in business and 1 trucks operating across New York, Imperial Moving and Storage has built a reputation for quick moving process and quick response times, making it worth a look for your New York move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Imperial Moving and Storage
Why is Imperial Moving and Storage's Yelp rating lower than other sources?
Imperial Moving and Storage's 3.1/5 Yelp rating across 646 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Imperial Moving and Storage offer?
Imperial Moving and Storage is a full-service mover operating in New York. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Imperial Moving and Storage require a deposit?
How much deposit Imperial Moving and Storage asks for depends on your move type and timing. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Imperial Moving and Storage been in business?
Imperial Moving and Storage has been in business for 21 years, founded in 2005. The company is FMCSA-registered and active.
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