Jones Movers Review 2026 (Indianapolis, IN)
Fact Checked by:
Positive
Reviews
72%
across 65 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
60
founded 1966
Jones Movers is a 4.5/5-rated Indiana full-service mover, operating since 1966 (60 years in business). Jones Movers earns 72% positive reviews across 65 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Jones Movers at a glance
- Track record: 60 years in business with 72% positive customer reviews (65 verified reviews)
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.34/5
Jones Movers' services
- Packing
What this Jones Movers review covers
Affordable rates
Flexibility
Friendly and approachable staff
Quick moving process
Professional and polite staff
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Jones Movers has been in business for 60 years, demonstrating strong staying power in a competitive industry.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Jones Movers has about 72% positive reviews across roughly 65 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Jones Movers.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Jones Movers emphasizes clear communication, careful handling.
Recent reviews
I have used Jones Movers Inc several times and they are super affordable and very fast and professional. My stuff always arrives in one piece.
They did a great job! They were friendly, listened to our directions, and were efficient. I will definitely be telling friends and family about how great and reasonably priced they were.
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What do customers say about Jones Movers?
Jones Movers pulls in 72% positive reviews out of 65 verified ratings from multiple platforms, 25% negative, and 3% neutral.
What customers like most about Jones Movers
- Affordable rates: Many reviewers found Jones Movers to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Jones Movers was willing to adjust schedules or accommodate last-minute changes.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Jones Movers.
- Quick moving process: The team at Jones Movers often gets the job done faster than expected, saving clients time.
- Professional and polite staff: Customers say the Jones Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Jones Movers
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
Did you move with Jones Movers? Tell us how it went.
Leave a ReviewPositive Jones Movers Reviews
Jenny Lacey, Google
I have used Jones Movers Inc several times and they are super affordable and very fast and professional. My stuff always arrives in one piece.
Rachel Macbeth, Google
They did a great job! They were friendly, listened to our directions, and were efficient. I will definitely be telling friends and family about how great and reasonably priced they were.
Yelp
My family hired Jones Movers this last weekend. They were very accommodating to my schedule, professional, fast, reliable, and very reasonable on pricing.
Negative Jones Movers Reviews
Joe k, Google
They broke furniture and I am still missing stuff. Owner Mike said 5 to 6 hrs, 3 men and a truck, but the total was $2,200. They stopped answering my calls.
Yelp
Jones Movers was hired to do an eviction. They left personal belongings and valuable items behind; some items were broken, thrown in the trash, or placed on the curb. They did not return my calls.
Yelp
The movers damaged my bedroom door and frame, scratched my flat-screen TV, and left huge skid marks on my white mattress.
Neutral Jones Movers Reviews
Yelp
They were on time and very careful with my boxes and furniture. The guys worked quickly, and were friendly/professional enough. Good rates. It was a decent experience.
Yelp
They were on time, efficient, and completed the work without damage. The rates were good, and the experience was professional, but there were no extra frills.
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How moveBuddha rated Jones Movers
Jones Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Indianapolis movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Jones Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Jones Movers
Short-notice scheduling, fair rates: Of 65 reviews, 72% are positive. Reviewers highlight courteous, efficient crews, flexible scheduling, reasonable pricing, and careful handling, although a few report damaged or missing belongings. Less satisfied customers describe disputed charges, incomplete eviction moves, discarded items, and poor follow-up on complaints.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Jones Movers cost?
Jones Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Indianapolis charge an average of $149/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Indiana moving costs across all home sizes and service types, see our Indiana moving cost guide.
Estimated for a typical 2-3 bedroom Indiana move
$1,116 – $2,598
How does Jones Movers compare to other Indianapolis movers?
Jones Movers ranks alongside the top full-service movers in Indianapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Indianapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
75% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.52 |
65% | A+ | ||
|
4.5 |
82% | F | ||
|
4.5 |
93% | A+ | ||
|
4.5 |
72% | A+ | ||
|
4.38 |
90% | A+ | ||
|
4.48 |
31% | A+ | ||
|
4.36 |
76% | A+ | ||
|
4.42 |
75% | F |
How Jones Movers' ratings compare to other Indianapolis movers
Jones Movers' Yelp rating (2.5/5) is in line with the average across the 64 movers analyzed in Indianapolis, which carry an average Yelp rating of 2.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Jones Movers | 2.5/5 | -- |
| Indianapolis movers | 2.9/5 | 64 movers |
| Indiana movers | 3.0/5 | 124 movers |
Final verdict: Jones Movers
Jones Movers earns a 4.5/5 moveBuddha score, backed by 72% positive customer reviews across 65 verified reviews. Over 60 years in business, Jones Movers has built a reputation for affordable rates and flexibility, making it worth a look for your Indiana move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Jones Movers
What services does Jones Movers offer?
Jones Movers is a full-service mover operating in Indiana. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Why is Jones Movers' Yelp rating lower than other sources?
Jones Movers' 2.5/5 Yelp rating across 19 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
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