Merit Moving Systems Review
Fact Checked by:
Positive Reviews
92%
across 121 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
38
founded 1988
FMCSA Status
Active
Merit Moving Systems is a 4.6/5-rated California full-service mover, operating since 1988 (38 years in business). Merit Moving Systems earns 92% positive reviews across 121 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Merit Moving Systems at a glance
- Track record: 38 years in business with 92% positive customer reviews across 121 verified reviews.
- Scale: 6 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Good communication
Efficient service
Careful handling
Organized packing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Merit Moving Systems has been in business for 38 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Merit Moving Systems has about 92% positive reviews across roughly 121 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Merit Moving Systems.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Merit Moving Systems emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Our move was complex but the Merit team was organized, eager to ensure we were happy, and packed everything carefully. Alyson kept us informed about arrival times. Highly recommend!"
"The moving crew was very professional, efficient and careful, and Alyson coordinated both moves to perfection—even with changing dates. I will definitely use Merit for any future moves."
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Phone
What do customers say about Merit Moving Systems?
Across 121 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 2% are neutral.
What customers like most about Merit Moving Systems
- Professional and polite staff: Customers say the Merit Moving Systems's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Merit Moving Systems throughout the moving process.
- Efficient service: Many customers praise Merit Moving Systems for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Merit Moving Systems's attention to detail.
- Organized packing: Merit Moving Systems is often recognized for labeling boxes clearly and packing with structure and care.
Most common complaints about Merit Moving Systems
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Merit Moving Systems Reviews
Yelp
"Our move was complex but the Merit team was organized, eager to ensure we were happy, and packed everything carefully. Alyson kept us informed about arrival times. Highly recommend!"
"The moving crew was very professional, efficient and careful, and Alyson coordinated both moves to perfection—even with changing dates. I will definitely use Merit for any future moves."
"Alyson and Kevin made our cross-country move smooth. Communication was easy and our things arrived undamaged and on time. Highly recommended."
Negative Merit Moving Systems Reviews
"Hired Merit, but a third-party lost 17 of 35 boxes. Only 12 were found. Merit took zero responsibility and was unhelpful. Would not recommend."
Yelp
"We were extremely disappointed. Missing items and damaged furniture. Poor customer service and rude complaint handling. Will not use again."
Yelp
"Thousands in valuables missing after move. Merit accused my family, took no real action, and paid no compensation. Do not use if you care about your belongings."
Neutral Merit Moving Systems Reviews
Yelp
"Most interactions were positive, but estimator Kevin Pruitt was unprofessional and rude when we asked questions. Alyson and crew were great. Gave 3 stars because of this."
Yelp
"Quoted price changed by $1500 due to unexpected shuttle fees at both ends. Good communication, but surprise charges turned a positive experience negative. Ask questions to avoid surprises."
Is Merit Moving Systems licensed & insured?
Yes. Merit Moving Systems holds active FMCSA registration under the legal name MERIT MOVING & LOGISTICS LLC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/13/2026 |
| Fleet size | 6 power units | 06/13/2026 |
| FMCSA inspections | 0 total inspections | 06/13/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Merit Moving Systems's active status on the California licensed movers database.
Merit Moving Systems locations
Merit Moving Systems has 2 locations:
- Merit Moving Systems (headquarters)
- San Bernardino
How moveBuddha rated Merit Moving Systems
Merit Moving Systems earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Merit Moving Systems | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Merit Moving Systems
Customer input raves about Merit Moving Systems' professionalism and strong communication, with 111 out of 121 reviews (92%) rating their experience positively. Clients frequently highlight the staff’s polite manner, careful handling of possessions, and efficient organization—more than typically seen with moving companies. Movements are executed smoothly, with packing done methodically and updates provided throughout the process. Several customers mention that everything arrived undamaged, on time, and that interactions from the quote to delivery were clear and friendly. Critical feedback is rare but noteworthy: the main problems involve lost or missing items, occasional property damage, and a few reports of unhelpful or rude staff members. A small number of customers cited dissatisfaction with complaint resolution and accountability when issues arose. Neutral feedback points to unexpected extra fees and isolated negative experiences with estimators but credits the rest of the team as helpful and professional. Compared to industry norms, Merit earns higher praise for reliability, communication, and the care shown by its moving crews, yet there is a need for consistent follow-through in resolving complaints and losses.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Merit Moving Systems cost?
Merit Moving Systems does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Merit Moving Systems compare to other Riverside movers?
Merit Moving Systems ranks alongside the top full-service movers in Riverside on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Riverside movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.44 |
86% | A+ | ||
|
4.38 |
93% | C | ||
|
4.42 |
92% | NR | ||
|
4.36 |
88% | A+ | ||
|
4.56 |
81% | A+ | ||
|
4.42 |
43% | A+ | ||
|
4.48 |
89% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.38 |
96% | A+ | ||
|
4.36 |
88% | A+ |
How Merit Moving Systems's ratings compare to other Riverside movers
Merit Moving Systems's Yelp rating (4.4/5) is in line with the average across the 56 movers analyzed in Riverside, which carry an average Yelp rating of 4.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Merit Moving Systems | 4.4/5 | -- |
| Riverside movers | 4.2/5 | 56 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Merit Moving Systems
Merit Moving Systems earns a 4.6/5 moveBuddha score with 92% positive customer reviews across 121 verified reviews. With 38 years in business and 6 trucks operating across California, Merit Moving Systems is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Merit Moving Systems
Is Merit Moving Systems a legitimate, licensed mover?
Yes. Merit Moving Systems holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the California state regulator database.
How does Merit Moving Systems's review score compare to other California movers?
Merit Moving Systems earns 92% positive customer reviews across 121 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Merit Moving Systems offer?
Merit Moving Systems is a full-service mover operating in California. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Merit Moving Systems require a deposit?
Deposit requirements for Merit Moving Systems depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Merit Moving Systems been in business?
Merit Moving Systems has been in business for 38 years, founded in 1988. The company holds active FMCSA registration.
Is Merit Moving Systems associated with a van line?
Yes. Merit Moving Systems is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Riverside moving company?
To pick the best Riverside mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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