Mid-West Moving & Storage Review 2026 (Elk Grove Village, IL)
Fact Checked by:
Positive
Reviews
84%
across 548 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
42
founded 1984
FMCSA
Status
Active
Satisfactory rating
Mid-West Moving & Storage is a 4.6/5-rated Illinois full-service mover, operating since 1984 (42 years in business). Mid-West Moving & Storage earns 84% positive reviews across 548 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 14 trucks. All ratings reflect moveBuddha's independent analysis.
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Mid-West Moving & Storage at a glance
- Track record: 42 years in business with 84% positive customer reviews (548 verified reviews)
- Scale: 14 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
Mid-West Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 60% of Chicago movers (60% nationally)
- Piano moving: A specialty offered by 42% of Chicago movers (40% nationally)
What this Mid-West Moving & Storage review covers
Good communication
Careful handling
Respectful of property
Quick response times
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Mid-West Moving & Storage has been in business for 42 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Mid-West Moving & Storage has about 84% positive reviews across roughly 548 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Mid-West Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Mid-West Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Perfect service! The team was on time, friendly, quick, professional, and gentle; nothing was damaged.
Both email and phone support were excellent. The crew was communicative, timely, professional, and careful with my belongings.
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State license
Phone
What do customers say about Mid-West Moving & Storage?
Mid-West Moving & Storage pulls in 84% positive reviews out of 548 verified ratings from multiple platforms, 15% negative, and 1% neutral.
What customers like most about Mid-West Moving & Storage
- Good communication: Reviewers frequently mention clear, consistent updates from Mid-West Moving & Storage throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Mid-West Moving & Storage's attention to detail.
- Respectful of property: Customers appreciated how carefully Mid-West Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Quick response times: Customer support at Mid-West Moving & Storage was often noted for responding to questions or concerns almost immediately
- Efficient service: Many customers praise Mid-West Moving & Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Mid-West Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Mid-West Moving & Storage clients.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Did you move with Mid-West Moving & Storage? Tell us how it went.
Leave a ReviewPositive Mid-West Moving & Storage Reviews
Yelp
Perfect service! The team was on time, friendly, quick, professional, and gentle; nothing was damaged.
Yelp
Both email and phone support were excellent. The crew was communicative, timely, professional, and careful with my belongings.
Yelp
Every piece of furniture was wrapped in blankets. The crew arrived early, worked efficiently, and finished quickly without damaging anything.
Negative Mid-West Moving & Storage Reviews
Yelp
The load back in went poorly. Three boxes were not on the storage ledger, and a desk leg was cracked. The company offered only half the requested compensation.
Yelp
They promised delivery in 10 days, but it took a month. Communication was poor, and the driver did not provide the full unpacking service we paid for.
Yelp
Several items went missing, and an oak dresser and the new home were damaged. Despite paying for full coverage, the company refused to reimburse a stolen item.
Neutral Mid-West Moving & Storage Reviews
Yelp
Missing items and damaged furniture were eventually resolved with help from Kari-Ann and Jim.
Aaron Robinson, Google
The crew worked professionally and quickly, but inaccurate estimates, poor box tracking, one broken item, and two lost items created avoidable problems.
Leondis Evans, Google
The moving team was professional and quick, but furniture reassembly was poor: my desk tilted and several chair screws were loose.
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Is Mid-West Moving & Storage licensed & insured?
Yes. Mid-West Moving & Storage is FMCSA-registered and active, operating under the legal name MID-WEST MOVING & STORAGE INC. It carries a satisfactory FMCSA safety rating. The company runs 14 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/01/2026 |
| Safety rating | Satisfactory | 06/01/2026 |
| Fleet size | 14 power units | 06/01/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Mid-West Moving & Storage's active status on the Illinois licensed movers database.
Mid-West Moving & Storage locations
Mid-West Moving & Storage has 2 locations:
- Mid-West Moving & Storage (headquarters)
- Chicago
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How moveBuddha rated Mid-West Moving & Storage
Mid-West Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Chicago movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Mid-West Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Mid-West Moving & Storage
Last-minute moves, storage support: Feedback from 548 reviews is 84% positive. Customers praise fast, courteous crews, careful handling, helpful planning, storage support, and competitive pricing, although some report damaged or missing belongings. On the downside, some customers mention late arrivals or deliveries, surprise charges, and slow claim resolution.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Mid-West Moving & Storage cost?
Mid-West Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Chicago charge an average of $116/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Mid-West Moving & Storage compare to other Chicago movers?
Mid-West Moving & Storage ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.64 |
96% | A+ | ||
|
4.64 |
82% | A+ | ||
|
4.66 |
97% | C | ||
|
4.64 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.58 |
92% | N/A | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
86% | A+ | ||
|
4.52 |
73% | A+ |
How Mid-West Moving & Storage's ratings compare to other Chicago movers
Mid-West Moving & Storage's Yelp rating (2.8/5) is lower than the average across the 253 movers analyzed in Chicago, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Mid-West Moving & Storage | 2.8/5 | -- |
| Chicago movers | 3.6/5 | 253 movers |
| Illinois movers | 3.5/5 | 295 movers |
Final verdict: Mid-West Moving & Storage
Mid-West Moving & Storage earns a 4.6/5 moveBuddha score, backed by 84% positive customer reviews across 548 verified reviews. Over 42 years in business and 14 trucks operating across Illinois, Mid-West Moving & Storage has built a reputation for good communication and careful handling, making it worth a look for your Illinois move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Mid-West Moving & Storage
Why is Mid-West Moving & Storage's Yelp rating lower than other sources?
Mid-West Moving & Storage's 2.8/5 Yelp rating across 90 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Mid-West Moving & Storage offer?
Mid-West Moving & Storage is a full-service mover operating in Illinois. The company operates 14 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is Mid-West Moving & Storage a legitimate, licensed mover?
Yes, Mid-West Moving & Storage is FMCSA-registered and active, operating 14 trucks. You can verify their licensing status on the Illinois state regulator database.
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