North Western Movers Review 2026 (Rapid City, SD)
Fact Checked by:
Positive
Reviews
80%
across 40 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
94
founded 1932
North Western Movers is a 4.2/5-rated South Dakota full-service mover, operating since 1932 (94 years in business). North Western Movers earns 80% positive reviews across 40 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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North Western Movers at a glance
- Track record: 94 years in business with 80% positive customer reviews (40 verified reviews)
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
North Western Movers' services
- Full-service moving
- Packing & Unpacking
- Local (intrastate) moving
- Storage: Offered by 80% of Rapid City movers (85% nationally)
- Piano moving: A specialty offered by 60% of Rapid City movers (71% nationally)
What this North Western Movers review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Highly recommended
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. North Western Movers has been in business for 94 years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. North Western Movers has about 80% positive reviews across roughly 40 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from North Western Movers.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. North Western Movers emphasizes clear communication, careful handling.
Recent reviews
"Everyone at North Western was extremely helpful and understanding when we had to make last minute adjustments. The crew carefully loaded our belongings which arrived in good condition."
"Mike Sherry and the Allied team were awesome to work with! I felt he kept us informed each step of the way. Very professional and upfront about any delays! I definitely recommend them!!"
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What do customers say about North Western Movers?
North Western Movers pulls in 80% positive reviews out of 40 verified ratings from multiple platforms, 18% negative, and 3% neutral.
What customers like most about North Western Movers
- Professional and polite staff: Customers say the North Western Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to North Western Movers's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from North Western Movers throughout the moving process.
- Efficient service: Many customers praise North Western Movers for completing moves smoothly and with minimal downtime.
- Highly recommended: Many reviewers said they would recommend North Western Movers to friends and family without hesitation.
Most common complaints about North Western Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor packing quality: Subpar packing techniques by North Western Movers led to crushed boxes or damaged goods for some clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive North Western Movers Reviews
"Everyone at North Western was extremely helpful and understanding when we had to make last minute adjustments. The crew carefully loaded our belongings which arrived in good condition."
"Mike Sherry and the Allied team were awesome to work with! I felt he kept us informed each step of the way. Very professional and upfront about any delays! I definitely recommend them!!"
"These people are amazing. Friendly, professional and efficient. They were on time coming and going. The inventory was packed with precision. I highly recommend them."
Negative North Western Movers Reviews
"Using this firm's employees to pack my goods required me to 'teach' the individuals how to pack properly. Significant damages to our property upon receipt. The packers were never trained properly in how to put items into a van."
"The moving crew was an absolute disaster. I had to train the crew how to pack. Resulted in shattered vases and scratches on floors. The insurance process was frustrating, and damages were never properly compensated."
"It has been 6 weeks since our stuff was picked up. I have complained numerous times as to when we will get our stuff. There has been no communication since the 1 month mark, had to call corporate office to get updates."
Neutral North Western Movers Reviews
"My driver was a 5, salesperson gets 3. After he had what he needed, I no longer heard from him. Communication could have been better, and the hired help at delivery was not great."
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How moveBuddha rated North Western Movers
North Western Movers earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 4.2/5 average among Rapid City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | North Western Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of North Western Movers
North Western Movers earns high marks for professionalism and attentive service, with 80% of feedback expressing satisfaction. Customers repeatedly mention polite, skilled staff, careful handling of belongings, reliable communication, and efficient operations. Many describe transparent pricing and highly recommend the company based on positive experiences. Yet, a few customers encountered damaged items, poor packing practices, or missed delivery estimates. Insurance claim delays and less careful packing distinguish negative input and highlight areas where the company underperforms compared to industry standards. Most experiences suggest North Western Movers reliably provides quality moving services, but some improvements are needed to maintain consistently high standards across all jobs.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does North Western Movers cost?
North Western Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Rapid City charge an average of $165/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical South Dakota moving costs across all home sizes and service types, see our South Dakota moving cost guide.
Estimated for a typical 2-3 bedroom South Dakota move
$1,512 – $3,441
How does North Western Movers compare to other Rapid City movers?
North Western Movers ranks alongside the top full-service movers in Rapid City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rapid City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.34 |
89% | A+ | ||
|
4.34 |
92% | A+ | ||
|
4.2 |
80% | N/A |
How North Western Movers' ratings compare to other Rapid City movers
North Western Movers earns a higher-than-average Yelp rating (4.2/5) across the 5 movers analyzed in Rapid City, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| North Western Movers | 4.2/5 | -- |
| Rapid City movers | 3.5/5 | 5 movers |
| South Dakota movers | 3.7/5 | 14 movers |
Final verdict: North Western Movers
North Western Movers earns a 4.2/5 moveBuddha score, backed by 80% positive customer reviews across 40 verified reviews. Over 94 years in business, North Western Movers has built a reputation for professional and polite staff and careful handling, making it worth a look for your South Dakota move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about North Western Movers
Is North Western Movers associated with a van line?
Yes, North Western Movers is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Rapid City moving company?
To pick the best Rapid City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does North Western Movers offer piano moving?
Yes, North Western Movers offers piano moving. That's a specialty only 60% of Rapid City movers provide, compared to 71% nationally.
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Compare North Western Movers' quote against other top South Dakota movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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