Planes Moving & Storage Company Review 2026 (Indianapolis, IN)
Fact Checked by:
Positive
Reviews
95%
across 1,017 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
105
founded 1921
Planes Moving & Storage Company is a 4.6/5-rated Indiana full-service mover, operating since 1921 (105 years in business). Planes Moving & Storage Company earns 95% positive reviews across 1,017 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Planes Moving & Storage Company at a glance
- Track record: 105 years in business with 95% positive customer reviews (1,017 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Planes Moving & Storage Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 59% of Indianapolis movers (60% nationally)
- Piano moving: A specialty offered by 36% of Indianapolis movers (40% nationally)
What this Planes Moving & Storage Company review covers
Organized packing
Quick moving process
Efficient service
Friendly and approachable staff
Professional and polite staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Planes Moving & Storage Company has been in business for 105 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Planes Moving & Storage Company has about 95% positive reviews across roughly 1017 total reviews, with an average Yelp rating of 2.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Planes Moving & Storage Company, and Planes Moving & Storage Company makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Planes Moving & Storage Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Moving can be very stressful, but Planes Moving & Storage managed my move so well. I was kept up to date by phone, email, and text. The packing team did an amazing job with zero issues.
The movers were prompt, courteous and efficient. They were respectful of my property and did an excellent job.
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What do customers say about Planes Moving & Storage Company?
Planes Moving & Storage Company pulls in 95% positive reviews out of 1,017 verified ratings from multiple platforms, 3% negative, and 1% neutral.
What customers like most about Planes Moving & Storage Company
- Organized packing: Planes Moving & Storage Company is often recognized for labeling boxes clearly and packing with structure and care.
- Quick moving process: The team at Planes Moving & Storage Company often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Planes Moving & Storage Company for completing moves smoothly and with minimal downtime.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Planes Moving & Storage Company.
- Professional and polite staff: Customers say the Planes Moving & Storage Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Planes Moving & Storage Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Planes Moving & Storage Company left some customers feeling in the dark.
Did you move with Planes Moving & Storage Company? Tell us how it went.
Leave a ReviewPositive Planes Moving & Storage Company Reviews
Diane, Google
Moving can be very stressful, but Planes Moving & Storage managed my move so well. I was kept up to date by phone, email, and text. The packing team did an amazing job with zero issues.
Fred Seymour, Google
The movers were prompt, courteous and efficient. They were respectful of my property and did an excellent job.
Cynthia Miller, Google
I highly recommend Planes moving. They did a great job—they were quick, efficient and careful with my belongings. There was zero breakage! Very nice to work with.
Negative Planes Moving & Storage Company Reviews
Brandon Schwartz, Google
The movers arrived late, returned the next day, and communication was inadequate. Our belongings arrived three days late, and furniture was not assembled correctly.
Aamir Zakaria, Google
The crew was disorganized, did a terrible job packing and loading, and my items arrived with extensive damage; many items were missing. The driver stopped communicating with me.
Tracy Laswell, Google
Planes damaged our refrigerator during the move and offered only $120 under basic coverage. They did not offer to repair or replace the damaged door.
Neutral Planes Moving & Storage Company Reviews
John Cooney, Google
Coordination, communication, logistics, packing, moving, unloading, and unpacking were wonderful, but claims resolution was disappointing. The company denied a $795 wall and floor damage claim.
Jodie Scruggs, Google
The movers were late on pickup and delivery, several items were missing or damaged, and the company was slow to respond to my claim.
Jessica Crumly, Google
The staff were friendly and efficient on moving day, but sales staff lacked billing knowledge, and workers used few blankets or plastic to protect furniture and walls.
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How moveBuddha rated Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Indianapolis movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Planes Moving & Storage Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Planes Moving & Storage Company
Long-distance coordination, efficient packing: 1,017 reviews are in, and 95% of them are positive. Customers value fast, courteous crews, careful handling, organized packing and loading, smooth storage and delivery, and helpful service. Less satisfied customers report delays, surprise charges, damaged or missing belongings, and difficult claims resolution.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Planes Moving & Storage Company cost?
Planes Moving & Storage Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Indianapolis charge an average of $149/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Indiana moving costs across all home sizes and service types, see our Indiana moving cost guide.
Estimated for a typical 2-3 bedroom Indiana move
$1,116 – $2,598
How does Planes Moving & Storage Company compare to other Indianapolis movers?
Planes Moving & Storage Company ranks alongside the top full-service movers in Indianapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Indianapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
75% | A+ | ||
|
4.6 |
95% | A+ | ||
|
4.52 |
65% | A+ | ||
|
4.5 |
82% | F | ||
|
4.5 |
93% | A+ | ||
|
4.5 |
72% | A+ | ||
|
4.38 |
90% | A+ | ||
|
4.48 |
31% | A+ | ||
|
4.36 |
76% | A+ | ||
|
4.42 |
75% | F |
How Planes Moving & Storage Company's ratings compare to other Indianapolis movers
Planes Moving & Storage Company's Yelp rating (2.3/5) is lower than the average across the 64 movers analyzed in Indianapolis, which carry an average Yelp rating of 2.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Planes Moving & Storage Company | 2.3/5 | -- |
| Indianapolis movers | 2.9/5 | 64 movers |
| Indiana movers | 3.0/5 | 124 movers |
Final verdict: Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.6/5 moveBuddha score, backed by 95% positive customer reviews across 1,017 verified reviews. Over 105 years in business, Planes Moving & Storage Company has built a reputation for organized packing and quick moving process, making it worth a look for your Indiana move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Planes Moving & Storage Company
How do I choose the right Indianapolis moving company?
To pick the best Indianapolis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Planes Moving & Storage Company offer piano moving?
Yes, Planes Moving & Storage Company offers piano moving. That's a specialty only 36% of Indianapolis movers provide, compared to 40% nationally.
How does Planes Moving & Storage Company's review score compare to other Indiana movers?
Planes Moving & Storage Company earns 95% positive customer reviews across 1,017 verified customer reviews. Its composite moveBuddha score is 4.6/5. That's above the 83% average among Indianapolis movers, and above the 85% Indiana average.
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