Preferred Moving Company, LLC Review
Fact Checked by:
Positive Reviews
80%
across 108 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
10
founded 2016
FMCSA Status
Inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed
Preferred Moving Company, LLC is a 4.4/5-rated North Carolina full-service mover, operating since 2016 (10 years in business). Preferred Moving Company, LLC earns 80% positive reviews across 108 verified customer reviews. The company holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Preferred Moving Company, LLC at a glance
- Track record: 10 years in business with 80% positive customer reviews across 108 verified reviews.
- Scale: 2 trucks operating across North Carolina
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Preferred Moving Company, LLC has been in business for 10 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Preferred Moving Company, LLC has about 80% positive reviews across roughly 108 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Preferred Moving Company, LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Preferred Moving Company, LLC emphasizes clear communication, careful handling.
Recent reviews
"They moved us from Raleigh to Hickory and were economical and efficient. Movers were amazing, professional, courteous, and kind. All questions were answered promptly. Damage to one item was repaired without issue. Highly recommend."
"Very late notice on my part, yet they made room. Punctual and personable. Worked VERY HARD and wrapped all furniture well. Much faster and more careful than friends or family would have been. Highly recommend."
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What do customers say about Preferred Moving Company, LLC?
Across 108 verified customer reviews from multiple platforms, 80% are positive, 19% are negative, and 2% are neutral.
What customers like most about Preferred Moving Company, LLC
- Professional and polite staff: Customers say the Preferred Moving Company, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Preferred Moving Company, LLC's attention to detail.
- Efficient service: Many customers praise Preferred Moving Company, LLC for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Preferred Moving Company, LLC often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Preferred Moving Company, LLC to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Preferred Moving Company, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Preferred Moving Company, LLC Reviews
"They moved us from Raleigh to Hickory and were economical and efficient. Movers were amazing, professional, courteous, and kind. All questions were answered promptly. Damage to one item was repaired without issue. Highly recommend."
"Very late notice on my part, yet they made room. Punctual and personable. Worked VERY HARD and wrapped all furniture well. Much faster and more careful than friends or family would have been. Highly recommend."
"Had a great experience moving from Maryland to NC. The movers were polite, took great care of my items, and were understanding when an issue came up. Would recommend and use them again."
Negative Preferred Moving Company, LLC Reviews
"Movers were unprofessional and careless. My furniture and home were damaged. Price exceeded the estimate by $700 with no explanation. Crew unprofessional, used foul language, and didn’t assemble furniture as agreed."
"Damage to my console during the move; despite repeated calls and emails, there has been no response or resolution for almost two months."
"Promised careful storage, but my refrigerator was returned with black mold after 16 months in their climate controlled unit. Now I need to buy a new fridge."
Neutral Preferred Moving Company, LLC Reviews
"Mostly good experience with this company. Showed up on time and were efficient, but our sofa was damaged. There were attempts to correct this, but no follow through. Disappointing customer service."
Yelp
"Mostly good experience with this company. Showed up on time and were efficient, but our sofa was damaged. Attempts to correct by phone and email, but no follow through. Disappointing customer service."
Is Preferred Moving Company, LLC licensed & insured?
Yes. Preferred Moving Company, LLC holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration under the legal name PREFERRED MOVING COMPANY LLC. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed | 01/28/2026 |
| Fleet size | 2 power units | 01/28/2026 |
| FMCSA inspections | 0 total inspections | 01/28/2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Preferred Moving Company, LLC's active status on the North Carolina licensed movers database.
How moveBuddha rated Preferred Moving Company, LLC
Preferred Moving Company, LLC earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Preferred Moving Company, LLC | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Preferred Moving Company, LLC
Strong word-of-mouth and repeat customers fuel Preferred Moving Company, LLC’s reputation, supported by 108 pieces of customer feedback. Nearly 80% report a positive experience, noting professional and courteous staff, careful handling of items, quick and efficient service, and affordable rates. Many say movers protected their belongings and maintained good communication from booking to completion, often exceeding expectations compared to larger competitors. A handful of complaints focus on damage to items, unresolved customer issues, and missing belongings. Dissatisfied reviewers cited inadequate follow-up when problems arose. While most moves are smooth and handled by skilled, polite teams, a few negative reports describe poor complaint handling that is less common with higher-rated moving companies. For those valuing professionalism, efficiency, and reasonable pricing, Preferred Moving Company, LLC remains a trusted regional choice.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Preferred Moving Company, LLC cost?
Preferred Moving Company, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Preferred Moving Company, LLC compare to other Hickory movers?
Preferred Moving Company, LLC ranks alongside the top full-service movers in Hickory on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Hickory movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
80% | A+ | ||
|
4.48 |
84% | A+ | ||
|
4.36 |
94% | A+ | ||
|
4.28 |
89% | A+ | ||
|
4.64 |
97% | A+ | ||
|
4.56 |
85% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.5 |
42% | A+ | ||
|
4.5 |
95% | A+ |
How Preferred Moving Company, LLC's ratings compare to other Hickory movers
Preferred Moving Company, LLC's Yelp rating (3.1/5) is lower than the average across the 11 movers analyzed in Hickory, which carry an average Yelp rating of 3.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Preferred Moving Company, LLC | 3.1/5 | -- |
| Hickory movers | 3.9/5 | 11 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Preferred Moving Company, LLC
Preferred Moving Company, LLC earns a 4.4/5 moveBuddha score with 80% positive customer reviews across 108 verified reviews. With 10 years in business and 2 trucks operating across North Carolina, Preferred Moving Company, LLC is a solid option to consider for North Carolina moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Preferred Moving Company, LLC
Is Preferred Moving Company, LLC a legitimate, licensed mover?
Yes. Preferred Moving Company, LLC holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does Preferred Moving Company, LLC's review score compare to other North Carolina movers?
Preferred Moving Company, LLC earns 80% positive customer reviews across 108 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Preferred Moving Company, LLC offer?
Preferred Moving Company, LLC is a full-service mover operating in North Carolina. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Preferred Moving Company, LLC require a deposit?
Deposit requirements for Preferred Moving Company, LLC depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Preferred Moving Company, LLC been in business?
Preferred Moving Company, LLC has been in business for 10 years, founded in 2016. The company holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration.
How do I choose the right Hickory moving company?
To pick the best Hickory mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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