Quality Moving & Storage, Inc. Review
Fact Checked by:
Positive Reviews
78%
across 27 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
31
founded 1995
FMCSA Status
Inactive
Quality Moving & Storage, Inc. is a 4.4/5-rated New York full-service mover, operating since 1995 (31 years in business). Quality Moving & Storage, Inc. earns 78% positive reviews across 27 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
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Quality Moving & Storage, Inc. at a glance
- Track record: 31 years in business with 78% positive customer reviews across 27 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.34/5
What this review covers
Professional and polite staff
Careful handling
Highly recommended
Transparent pricing
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Quality Moving & Storage, Inc. has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Quality Moving & Storage, Inc. has about 78% positive reviews across roughly 27 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Quality Moving & Storage, Inc.. Discounts may be available for groups like military, seniors.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Quality Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
John and his crew were polite and did everything we asked. Thank you!
The movers were courteous, on time, friendly, worked hard, and did the work at a fair price. I would definitely use them again.
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What do customers say about Quality Moving & Storage, Inc.?
Across 27 verified customer reviews from multiple platforms, 78% are positive, 22% are negative, and 0% are neutral.
What customers like most about Quality Moving & Storage, Inc.
- Professional and polite staff: Customers say the Quality Moving & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Quality Moving & Storage, Inc.'s attention to detail.
- Highly recommended: Many reviewers said they would recommend Quality Moving & Storage, Inc. to friends and family without hesitation.
- Transparent pricing: Many reviewers felt confident booking with Quality Moving & Storage, Inc. due to honest, upfront pricing and no surprise fees.
- Efficient service: Many customers praise Quality Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
Most common complaints about Quality Moving & Storage, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
Positive Quality Moving & Storage, Inc. Reviews
John and his crew were polite and did everything we asked. Thank you!
Yelp
The movers were courteous, on time, friendly, worked hard, and did the work at a fair price. I would definitely use them again.
Yelp
They worked hard and didn’t slack off. They wrapped my furniture really well so nothing can get damaged. The men were friendly and cooperative. I would recommend them highly.
Negative Quality Moving & Storage, Inc. Reviews
Yelp
Damaged artwork! Broke things! Packed bronze sculpture improperly... Lost 3 new chaise lounges worth $4000 and offered me $180. DON'T USE!
Yelp
They drastically mishandled my belongings...breaking more than 30 items that were marked fragile. Damaged several pieces of quality furniture. Don’t use this company, they don’t care about you or your belongings.
My experience was not good with these movers. There were damages they would not take responsibility for...they did not take responsibility. My advice, 'Move On.'
Is Quality Moving & Storage, Inc. licensed & insured?
Yes. Quality Moving & Storage, Inc. holds inactive FMCSA registration. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | Jun 2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Quality Moving & Storage, Inc.'s active status on the New York licensed movers database.
How moveBuddha rated Quality Moving & Storage, Inc.
Quality Moving & Storage, Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Quality Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Quality Moving & Storage, Inc.
Quality Moving & Storage, Inc. earns high marks for professionalism, attentive staff, careful handling, and clear pricing, with 78% of feedback praising reliable, respectful service and efficient, damage-free moves. Customers often highlight the team's politeness, flexibility, and transparent estimates. Negative input, appearing in 22% of comments, underscores concerns about damages to items, unresolved complaints, and issues navigating insurance claims, with some reporting lackluster follow-up when claims are submitted. Few companies garner such consistent praise for courtesy and accurate bills, yet some customers experienced challenges with product handling and post-move support. Compared to typical movers, this company receives exceptionally strong recommendations for service quality but has polarized feedback related to claim resolution and item safety. All input analyzed reflects 27 customer voices.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Quality Moving & Storage, Inc. cost?
Quality Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Quality Moving & Storage, Inc. compare to other East Massapequa movers?
Quality Moving & Storage, Inc. ranks alongside the top full-service movers in East Massapequa on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top East Massapequa movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
85% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.42 |
74% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.72 |
98% | A- | ||
|
4.38 |
85% | F | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.28 |
69% | B | ||
|
4.44 |
82% | B- |
How Quality Moving & Storage, Inc.'s ratings compare to other East Massapequa movers
Quality Moving & Storage, Inc.'s Yelp rating (3.3/5) is in line with the average across the 136 movers analyzed in East Massapequa, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Quality Moving & Storage, Inc. | 3.3/5 | -- |
| East Massapequa movers | 3.7/5 | 136 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Quality Moving & Storage, Inc.
Quality Moving & Storage, Inc. earns a 4.4/5 moveBuddha score with 78% positive customer reviews across 27 verified reviews. With 31 years in business, Quality Moving & Storage, Inc. is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Quality Moving & Storage, Inc.
Is Quality Moving & Storage, Inc. a legitimate, licensed mover?
Yes. Quality Moving & Storage, Inc. holds inactive FMCSA registration. You can verify their licensing status on the New York state regulator database.
How does Quality Moving & Storage, Inc.'s review score compare to other New York movers?
Quality Moving & Storage, Inc. earns 78% positive customer reviews across 27 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Quality Moving & Storage, Inc. offer?
Quality Moving & Storage, Inc. is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Quality Moving & Storage, Inc. require a deposit?
Deposit requirements for Quality Moving & Storage, Inc. depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Quality Moving & Storage, Inc. been in business?
Quality Moving & Storage, Inc. has been in business for 31 years, founded in 1995. The company holds inactive FMCSA registration.
Is Quality Moving & Storage, Inc. associated with a van line?
Yes. Quality Moving & Storage, Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right East Massapequa moving company?
To pick the best East Massapequa mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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