ROGERS Service Group Review
Fact Checked by:
Positive Reviews
69%
across 58 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
78
founded 1948
FMCSA Status
Active
Satisfactory rating
ROGERS Service Group is a 4.2/5-rated New York full-service mover, operating since 1948 (78 years in business). ROGERS Service Group earns 69% positive reviews across 58 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 21 trucks. All ratings reflect moveBuddha's independent analysis.
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ROGERS Service Group at a glance
- Track record: 78 years in business with 69% positive customer reviews across 58 verified reviews.
- Scale: 21 trucks operating across New York
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Good communication
Efficient service
Careful handling
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. ROGERS Service Group has been in business for 78 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. ROGERS Service Group has about 69% positive reviews across roughly 58 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from ROGERS Service Group.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. ROGERS Service Group emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
The office I work for recently used Rogers for their shredding service. Communication and service from beginning to end was prompt and thorough... Affordable prices. We will definitely be utilizing their services again.
My experience with Rogers was the best experience with movers that I've had. Every team member professional and prompt... I would definitely use their services again!
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What do customers say about ROGERS Service Group?
Across 58 verified customer reviews from multiple platforms, 69% are positive, 29% are negative, and 2% are neutral.
What customers like most about ROGERS Service Group
- Professional and polite staff: Customers say the ROGERS Service Group's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from ROGERS Service Group throughout the moving process.
- Efficient service: Many customers praise ROGERS Service Group for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to ROGERS Service Group's attention to detail.
- Affordable rates: Many reviewers found ROGERS Service Group to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about ROGERS Service Group
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from ROGERS Service Group left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive ROGERS Service Group Reviews
The office I work for recently used Rogers for their shredding service. Communication and service from beginning to end was prompt and thorough... Affordable prices. We will definitely be utilizing their services again.
My experience with Rogers was the best experience with movers that I've had. Every team member professional and prompt... I would definitely use their services again!
Yelp
They were great. Friendly and polite. Fast. Careful. Easy to get in touch with. Quick to return e-mails and calls. If they aren't your cheapest estimate so what. Your things will get there in good shape and on time.
Negative ROGERS Service Group Reviews
On moving day the truck was late, manager was rude, ill-prepared in terms of trolleys or equipment, declined to protect furniture—almost every piece was damaged, declined to help with insurance claim. Never again.
Yelp
There is a lack of communication within management and the actual move staff. Show up time changed multiple times. Complaints not handled well. Not reliable or customer-oriented.
Yelp
They delayed our shipment by one month. Packing job not good. Overcharged and couldn't explain why. Traumatizing customer service. Dealing with them makes me that angry.
Neutral ROGERS Service Group Reviews
Yelp
They gave us two quotes and helped us move. The move took longer than expected due to understaffed crew. In the end, stuff arrived fine but we had to remove boxes ourselves. Charges matched high estimate. Professional but expected better.
Is ROGERS Service Group licensed & insured?
Yes. ROGERS Service Group holds active FMCSA registration under the legal name ROGERS SERVICE GROUP INC. The company holds a satisfactory safety rating from the FMCSA. They operate 21 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/28/2026 |
| Safety rating | Satisfactory | 01/28/2026 |
| Fleet size | 21 power units | 01/28/2026 |
| FMCSA inspections | 0 total inspections | 01/28/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify ROGERS Service Group's active status on the New York licensed movers database.
How moveBuddha rated ROGERS Service Group
ROGERS Service Group earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | ROGERS Service Group | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of ROGERS Service Group
Feedback for ROGERS Service Group highlights responsive, polite teams and clear communication throughout the moving process. Staff regularly demonstrate professionalism, safeguard belongings with care, and provide affordable solutions. People often describe quick, organized moves that relieve stress, setting Rogers apart from typical moving companies. Most customers experience seamless service and respectful movers, while positive input also praises efficient and friendly shredding services. Among less satisfied clients, complaints focus on property damage, poor follow-up after payment, and missed delivery deadlines. Some mention struggles with insurance claims or not receiving promised assistance. In direct contrast to their competitors, Rogers earns higher marks for professionalism but faces criticism when communication or handling falters. Out of 58 reviews, nearly 70% express a positive experience, while about 29% cite serious issues. One review was neutral, noting good outcome but staffing concerns. Rogers is often recommended for reliability, although a few warn of problems if expectations are not met.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does ROGERS Service Group cost?
ROGERS Service Group does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does ROGERS Service Group compare to other Binghamton movers?
ROGERS Service Group ranks alongside the top full-service movers in Binghamton on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Binghamton movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.22 |
83% | A+ | ||
|
4.2 |
69% | A+ | ||
|
4.64 |
88% | A+ | ||
|
4.5 |
74% | A+ | ||
|
4.38 |
86% | A | ||
|
4.3 |
88% | A+ | ||
|
4.38 |
68% | A+ | ||
|
4.42 |
90% | A+ | ||
|
4.48 |
92% | A+ | ||
4.16 |
100% | NR |
How ROGERS Service Group's ratings compare to other Binghamton movers
ROGERS Service Group earns a higher-than-average Yelp rating (3.2/5) across the 2 movers analyzed in Binghamton, which carry an average Yelp rating of 2.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| ROGERS Service Group | 3.2/5 | -- |
| Binghamton movers | 2.1/5 | 2 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: ROGERS Service Group
ROGERS Service Group earns a 4.2/5 moveBuddha score with 69% positive customer reviews across 58 verified reviews. With 78 years in business and 21 trucks operating across New York, ROGERS Service Group is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about ROGERS Service Group
Is ROGERS Service Group a legitimate, licensed mover?
Yes. ROGERS Service Group holds active FMCSA registration. The company operates 21 trucks. You can verify their licensing status on the New York state regulator database.
How does ROGERS Service Group's review score compare to other New York movers?
ROGERS Service Group earns 69% positive customer reviews across 58 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does ROGERS Service Group offer?
ROGERS Service Group is a full-service mover operating in New York. The company operates 21 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does ROGERS Service Group require a deposit?
Deposit requirements for ROGERS Service Group depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has ROGERS Service Group been in business?
ROGERS Service Group has been in business for 78 years, founded in 1948. The company holds active FMCSA registration.
Is ROGERS Service Group associated with a van line?
Yes. ROGERS Service Group is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Binghamton moving company?
To pick the best Binghamton mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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