Reliable Movers and Removal Review 2026 (Auburn, NY)
Fact Checked by:
Positive
Reviews
92%
across 178 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
27
founded 1999
FMCSA
Status
Active
Reliable Movers and Removal is a 4.5/5-rated New York full-service mover, operating since 1999 (27 years in business). Reliable Movers and Removal earns 92% positive reviews across 178 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Reliable Movers and Removal at a glance
- Track record: 27 years in business with 92% positive customer reviews (178 verified reviews)
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
Reliable Movers and Removal's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 69% of Auburn movers (60% nationally)
- Piano moving: A specialty offered by 25% of Auburn movers (40% nationally)
What this Reliable Movers and Removal review covers
Transparent pricing
Affordable rates
Experienced movers
Flexibility
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Reliable Movers and Removal has been in business for 27 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Reliable Movers and Removal has about 92% positive reviews across roughly 178 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Reliable Movers and Removal.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Reliable Movers and Removal emphasizes clear communication, careful handling.
Recent reviews
Our first time ever hiring movers. It was so easy. The crew showed up on time and were professional. They handled large items with ease, and there were no hidden costs; the price was very reasonable.
Jennifer and Michael gave me a binding estimate, and the amount remained the same on moving day. Kevin's expertise at packing the truck is commendable.
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What do customers say about Reliable Movers and Removal?
Reliable Movers and Removal pulls in 92% positive reviews out of 178 verified ratings from multiple platforms, 7% negative, and 1% neutral.
What customers like most about Reliable Movers and Removal
- Transparent pricing: Many reviewers felt confident booking with Reliable Movers and Removal due to honest, upfront pricing and no surprise fees.
- Affordable rates: Many reviewers found Reliable Movers and Removal to be more budget-friendly than competitors without sacrificing quality.
- Experienced movers: With years of experience, Reliable Movers and Removal's crew brought confidence and know-how to each move.
- Flexibility: Clients liked that Reliable Movers and Removal was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that Reliable Movers and Removal stayed in touch before and after the move to ensure everything went smoothly.
Most common complaints about Reliable Movers and Removal
- Broken promises: Customers noted instances where Reliable Movers and Removal failed to deliver on services that were initially guaranteed.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Reliable Movers and Removal.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Did you move with Reliable Movers and Removal? Tell us how it went.
Leave a ReviewPositive Reliable Movers and Removal Reviews
Our first time ever hiring movers. It was so easy. The crew showed up on time and were professional. They handled large items with ease, and there were no hidden costs; the price was very reasonable.
Jennifer and Michael gave me a binding estimate, and the amount remained the same on moving day. Kevin's expertise at packing the truck is commendable.
Jen was extremely flexible when our move date had to change. The team was accommodating, moved quickly, and never damaged one item.
Negative Reliable Movers and Removal Reviews
I was told they'd call me back for a quote three times over a three-week period, but no one called. We scheduled a meeting time, and nobody showed up.
Yelp
They were over two hours late. Everything they moved got nicks and scratches. After all that they charged $350.00.
Yelp
I was charged $400 more than the quote for a three-hour wait that was known and shared at the estimate but not included in the estimate.
Neutral Reliable Movers and Removal Reviews
Yelp
I was given a time, they didn't show, and I had to call for an update. Management poorly planned drive time, but the movers were a solid team, wrapped my furniture, and caused no damage.
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Is Reliable Movers and Removal licensed & insured?
Yes. Reliable Movers and Removal is FMCSA-registered and active, operating under the legal name MICHAEL JOSEPH MORGAN. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/31/2026 |
| Fleet size | 3 power units | 07/31/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Reliable Movers and Removal's active status on the New York licensed movers database.
Reliable Movers and Removal locations
Reliable Movers and Removal has 2 locations:
- Reliable Movers and Removal (headquarters)
- Ocala
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How moveBuddha rated Reliable Movers and Removal
Reliable Movers and Removal earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.9/5 average among Auburn movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Reliable Movers and Removal | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Reliable Movers and Removal
Fixed-price, point-to-point moves: Out of 178 customer reviews, 92% are positive and frequently mention fast, skilled crews, careful handling, flexible service, and well-organized moves. Customers appreciate local and interstate support. Less satisfied customers report missed appointments and unhelpful management responses, while a few mention damaged furniture.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Reliable Movers and Removal cost?
Reliable Movers and Removal does not publish standard hourly rates or flat-fee pricing publicly. Movers in Auburn charge an average of $200/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Reliable Movers and Removal compare to other Auburn movers?
Reliable Movers and Removal ranks alongside the top full-service movers in Auburn on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Auburn movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
92% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.64 |
86% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.48 |
93% | A+ | ||
|
4.28 |
94% | N/A | ||
|
4.5 |
96% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.42 |
74% | A+ | ||
|
4.26 |
91% | A+ |
How Reliable Movers and Removal's ratings compare to other Auburn movers
Reliable Movers and Removal earns a higher-than-average Yelp rating (3.9/5) across the 16 movers analyzed in Auburn, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Reliable Movers and Removal | 3.9/5 | -- |
| Auburn movers | 3.3/5 | 16 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Reliable Movers and Removal
Reliable Movers and Removal earns a 4.5/5 moveBuddha score, backed by 92% positive customer reviews across 178 verified reviews. Over 27 years in business and 3 trucks operating across New York, Reliable Movers and Removal has built a reputation for transparent pricing and affordable rates, making it worth a look for your New York move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Reliable Movers and Removal
Does Reliable Movers and Removal offer piano moving?
Yes, Reliable Movers and Removal offers piano moving. That's a specialty only 25% of Auburn movers provide, compared to 40% nationally.
Is Reliable Movers and Removal a legitimate, licensed mover?
Yes, Reliable Movers and Removal is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the New York state regulator database.
How does Reliable Movers and Removal's review score compare to other New York movers?
Reliable Movers and Removal earns 92% positive customer reviews across 178 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's above the 88% average among Auburn movers, and above the 88% New York average.
Why is Reliable Movers and Removal's Yelp rating lower than other sources?
Reliable Movers and Removal's 3.9/5 Yelp rating across 29 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
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