Highline Moving and Delivery Review
Fact Checked by:
Positive Reviews
93%
across 199 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
24
founded 2002
Highline Moving and Delivery is a 4.4/5-rated New York full-service mover, operating since 2002 (24 years in business). Highline Moving and Delivery earns 93% positive reviews across 199 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Highline Moving and Delivery at a glance
- Track record: 24 years in business with 93% positive customer reviews across 199 verified reviews.
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Highline Moving and Delivery has been in business for 24 years, demonstrating strong staying power in a competitive industry with services like intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Highline Moving and Delivery has about 93% positive reviews across roughly 199 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Highline Moving and Delivery.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Highline Moving and Delivery emphasizes clear communication, careful handling.
Recent reviews
"Highline was the best part of every move. Smart young movers, good management, always prompt and hard working. Joe and Declan were amazing."
"Excellent service. Very reasonable price. Moved a 3 BR apartment...in 5 hours (including transit). Nothing broken! Would definitely recommend/use again."
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What do customers say about Highline Moving and Delivery?
Across 199 verified customer reviews from multiple platforms, 93% are positive, 6% are negative, and 1% are neutral.
What customers like most about Highline Moving and Delivery
- Efficient service: Many customers praise Highline Moving and Delivery for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Highline Moving and Delivery's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Highline Moving and Delivery's attention to detail.
- Quick moving process: The team at Highline Moving and Delivery often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Highline Moving and Delivery throughout the moving process.
Most common complaints about Highline Moving and Delivery
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Highline Moving and Delivery left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Highline Moving and Delivery clients.
Positive Highline Moving and Delivery Reviews
Yelp
"Highline was the best part of every move. Smart young movers, good management, always prompt and hard working. Joe and Declan were amazing."
Yelp
"Excellent service. Very reasonable price. Moved a 3 BR apartment...in 5 hours (including transit). Nothing broken! Would definitely recommend/use again."
"Moved with Highline in March 2024 and couldn't be happier... worked quickly and carefully. They even went above and beyond... Would highly recommend!"
Negative Highline Moving and Delivery Reviews
Yelp
"POOR SERVICE, BROKEN ELECTRONICS AND THREATENING STAFF!!!!!!... electronics were damaged... I called FOUR times in 2 days asking to speak to the owner. I was not called back... threatening messages. My belongings remain broken and the matter remains unresolved."
Yelp
"To say this was a nightmare... issues began. They stripped my dining room table screws... lost my power cord to my stationary bike... noticed dents and damage to one fridge door. Paul said the movers didn't remember moving 2 refrigerators... claim denied... had to push for resolution."
Yelp
"I've used this mover three times... employee (Joe) was rude and confrontational. Damage was also done by shoving an exercise bike... gave weeks for an apology. None given."
Neutral Highline Moving and Delivery Reviews
"Movers were talkative between themselves. Could have probably finished the job an hour faster. Damage to a piece of workout equipment. Owner never called back, no response. Decent movers but bad customer service."
"Movers were very nice and did a good job, I was overcharged by an hour. They apologized and corrected the situation."
How moveBuddha rated Highline Moving and Delivery
Highline Moving and Delivery earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Highline Moving and Delivery | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Highline Moving and Delivery
Customer feedback for Highline Moving and Delivery is overwhelmingly positive, with 93% of input praising their efficient service, professionalism, attention to detail, rapid work pace, and clear communication. Clients frequently highlight the team's care in handling possessions, prompt arrival, and polite demeanor, making moves less stressful even under complex situations. Many comment that the company stands out for affordability and transparent quotes compared to similar services. Some praise how quickly issues like minor scratches are addressed by management. A small portion (6%) of feedback points to areas needing improvement, such as occasional item damage, lack of communication about claims or repairs, and instances of unexpected charges. Neutral comments mention billing errors that were quickly fixed and average professionalism. Highline ranks among the most highly regarded movers in their region, recognized for responsive, skilled crews and a reliable moving experience, though rare missteps in handling complaints and post-move issues show room for growth.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Highline Moving and Delivery cost?
Highline Moving and Delivery does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Highline Moving and Delivery compare to other Farmington movers?
Highline Moving and Delivery ranks alongside the top full-service movers in Farmington on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Farmington movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
93% | N/A | ||
|
4.52 |
71% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.34 |
91% | A+ | ||
|
4.42 |
89% | A+ | ||
|
4.48 |
92% | A+ | ||
4.16 |
91% | D+ | ||
|
4.26 |
93% | A+ | ||
|
4.08 |
90% | N/A |
How Highline Moving and Delivery's ratings compare to other Farmington movers
Highline Moving and Delivery earns a higher-than-average Yelp rating (4.5/5) across the 11 movers analyzed in Farmington, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Highline Moving and Delivery | 4.5/5 | -- |
| Farmington movers | 3.3/5 | 11 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Highline Moving and Delivery
Highline Moving and Delivery earns a 4.4/5 moveBuddha score with 93% positive customer reviews across 199 verified reviews. With 24 years in business, Highline Moving and Delivery is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Highline Moving and Delivery
How does Highline Moving and Delivery's review score compare to other New York movers?
Highline Moving and Delivery earns 93% positive customer reviews across 199 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Highline Moving and Delivery offer?
Highline Moving and Delivery is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Highline Moving and Delivery require a deposit?
Deposit requirements for Highline Moving and Delivery depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Highline Moving and Delivery been in business?
Highline Moving and Delivery has been in business for 24 years, founded in 2002.
How do I choose the right Farmington moving company?
To pick the best Farmington mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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