Joe's Moving Co. Review 2026 (Rochester, NY)
Fact Checked by:
Positive
Reviews
90%
across 264 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Joe's Moving Co. is a 4.2/5-rated New York full-service mover. Joe's Moving Co. earns 90% positive reviews across 264 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Joe's Moving Co. at a glance
- Industry experience: 4.42/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Joe's Moving Co.'s services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 56% of Rochester movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 100% of Rochester movers (85% nationally)
- Piano moving: A specialty offered by 78% of Rochester movers (71% nationally)
What this Joe's Moving Co. review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Joe's Moving Co. has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Joe's Moving Co. has about 90% positive reviews across roughly 264 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Joe's Moving Co..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Joe's Moving Co. emphasizes clear communication, careful handling.
Recent reviews
"Steve, Jess and Erik were courteous, careful and great to work with! Would definitely recommend this crew! They moved us last year and we called them back for a move this year as well!"
"On the move day, the two movers arrived on time and got to work right away. I was impressed at how quickly and carefully they loaded my belongings onto the truck... everyone I talked to was incredibly kind and respectful."
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What do customers say about Joe's Moving Co.?
Joe's Moving Co. pulls in 90% positive reviews out of 264 verified ratings from multiple platforms, 9% negative, and 2% neutral.
What customers like most about Joe's Moving Co.
- Efficient service: Many customers praise Joe's Moving Co. for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Joe's Moving Co.'s attention to detail.
- Professional and polite staff: Customers say the Joe's Moving Co.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Joe's Moving Co. often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Joe's Moving Co. to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Joe's Moving Co.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Joe's Moving Co. clients.
Positive Joe's Moving Co. Reviews
Tim Wigton, Google
"Steve, Jess and Erik were courteous, careful and great to work with! Would definitely recommend this crew! They moved us last year and we called them back for a move this year as well!"
Maddy Cappelloni, Google
"On the move day, the two movers arrived on time and got to work right away. I was impressed at how quickly and carefully they loaded my belongings onto the truck... everyone I talked to was incredibly kind and respectful."
Nicole Merkulov, Google
"Erik, Steve and Tom showed up on time. They were professional and wonderful communicators. Friendly and polite, they took really good care of our items. They worked efficiently as a team, I was surprised with how quick they were."
Negative Joe's Moving Co. Reviews
"After the move my Mother was missing several items, several things were broken. Boxes were found in the truck over a week later!! Owner was very unprofessional and had an excuse for everything."
"They moved almost nothing to its correct location despite clear labeling and us directing. I ended up becoming part of the team...for the last 2 hours just so we could be done."
"The movers were unable to move my refrigerator properly and dented the side considerably...walls in both homes were gouged...kitchen table scratched. Jewelry that my deceased grandmother had passed down was missing as well."
Neutral Joe's Moving Co. Reviews
"The best thing I have to say about Joe’s is they are reasonably priced and were able to accommodate my short notice move. There were some communication issues though, and paperwork was a rush."
"Final bill was nearly $1000 over estimate. Asked workers to mask up during delivery as they didn’t while loading. Was charged for full travel and unload time for one’s girlfriend. Owner replied, Nothing was done."
"I selected Joe's reading the reviews. Quite disappointed, as they turned up late for the pick-up and again late for the delivery."
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How moveBuddha rated Joe's Moving Co.
Joe's Moving Co. earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.4/5 average among Rochester movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Joe's Moving Co. | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Joe's Moving Co.
Moving with Joe's Moving Co. is often described as quick, professional, and worry-free. Out of 264 customer reviews, nearly 90% praised the company for their efficient service, careful handling of belongings, professional and polite staff, rapid moving process, and budget-friendly prices. Customers report that the movers are punctual, handle items with caution, and maintain a friendly attitude, even in tough situations or with large, complex moves. Joe's Moving Co. stands out for its swift, value-driven service and the ability to reduce moving stress, making it a standout in the local market compared to larger competitors. Some feedback highlighted recurring issues. About 9% of input noted problems such as damaged items, missed arrival times, or higher-than-expected bills. Negative feedback points to instances of broken or missing belongings, delayed crews, and unexpected extra costs. A smaller portion of input cites communication gaps or less-than-ideal customer service, mostly when challenges arose. While the company’s customer service is sometimes willing to resolve problems, some responses were viewed as slow or unclear. Joe’s Moving Co. is a top choice for efficiency, care, professionalism, and fair pricing, but some customers recommend double-checking policies, clarifying billing, and confirming arrival times to avoid surprises.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Joe's Moving Co. cost?
Joe's Moving Co. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,078 – $2,463
How does Joe's Moving Co. compare to other Rochester movers?
Joe's Moving Co. ranks alongside the top full-service movers in Rochester on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rochester movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
71% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.44 |
91% | A+ | ||
|
4.36 |
93% | N/A | ||
|
4.2 |
93% | A+ | ||
4.16 |
91% | D+ | ||
|
4.2 |
90% | N/A | ||
|
4.52 |
92% | A+ |
How Joe's Moving Co.'s ratings compare to other Rochester movers
Joe's Moving Co.'s Yelp rating (3.4/5) is in line with the average across the 9 movers analyzed in Rochester, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Joe's Moving Co. | 3.4/5 | -- |
| Rochester movers | 3.2/5 | 9 movers |
| New York movers | 3.7/5 | 147 movers |
Final verdict: Joe's Moving Co.
Joe's Moving Co. earns a 4.2/5 moveBuddha score, backed by 90% positive customer reviews across 264 verified reviews. Joe's Moving Co. has built a reputation for efficient service and careful handling, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Joe's Moving Co.
Does Joe's Moving Co. offer labor-only moving?
Yes, Joe's Moving Co. offers labor-only moving for customers who rent their own truck or container. Only 56% of Rochester movers offer this service, compared to 56% nationally.
What services does Joe's Moving Co. offer?
Joe's Moving Co. is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Rochester moving company?
To pick the best Rochester mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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