Joe's Moving Co. Review 2026 (Rochester, NY)
Fact Checked by:
Positive
Reviews
96%
across 891 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Joe's Moving Co. is a 4.2/5-rated New York full-service mover. Joe's Moving Co. earns 96% positive reviews across 891 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Joe's Moving Co. at a glance
- Industry experience: 4.42/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Joe's Moving Co.'s services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 41% of Rochester movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 71% of Rochester movers (60% nationally)
What this Joe's Moving Co. review covers
Affordable rates
Quick moving process
Friendly and approachable staff
Helpful movers
Careful handling
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Joe's Moving Co. has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Joe's Moving Co. has about 96% positive reviews across roughly 891 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Joe's Moving Co..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Joe's Moving Co. emphasizes clear communication, careful handling.
Recent reviews
Pricing was affordable and scheduling was easy. The crew arrived on time, communicated well, took great care of our items, and worked efficiently as a team.
Matthew was friendly and helpful in planning my move. The movers arrived on time, worked quickly and efficiently, handled everything carefully, and set up my new apartment as requested.
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What do customers say about Joe's Moving Co.?
Joe's Moving Co. pulls in 96% positive reviews out of 891 verified ratings from multiple platforms, 3% negative, and 1% neutral.
What customers like most about Joe's Moving Co.
- Affordable rates: Many reviewers found Joe's Moving Co. to be more budget-friendly than competitors without sacrificing quality.
- Quick moving process: The team at Joe's Moving Co. often gets the job done faster than expected, saving clients time.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Joe's Moving Co..
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Joe's Moving Co.'s attention to detail.
Most common complaints about Joe's Moving Co.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Did you move with Joe's Moving Co.? Tell us how it went.
Leave a ReviewPositive Joe's Moving Co. Reviews
Pricing was affordable and scheduling was easy. The crew arrived on time, communicated well, took great care of our items, and worked efficiently as a team.
Yelp
Matthew was friendly and helpful in planning my move. The movers arrived on time, worked quickly and efficiently, handled everything carefully, and set up my new apartment as requested.
Jennifer Blanchard, Google
Jeffrey, Angel, and Christian were meticulous and careful. They carried lamp bulbs separately, set up rugs and a bed, and made sure everything was placed as requested.
Negative Joe's Moving Co. Reviews
Yelp
After storage delivery, several items were missing, including dishes, appliances, and a printer. My dresser and washer were scratched, and calls to Joe’s went unanswered.
John Crowther, Google
The movers were late, unprepared, and made us assist with moving and packing. The lead mover argued, tried to overcharge, and called us rude names.
mike mcquinn, Google
The customer-facing part of this business was professional, but furniture and belongings were not wrapped properly, causing extensive damage, including broken furniture.
Neutral Joe's Moving Co. Reviews
Khurshid Hafiz, Google
I selected Joe's reading the reviews. Quite disappointed, as they turned up late for the pick-up and again late for the delivery.
Nick C, Google
Joe’s was reasonably priced and accommodated my short-notice move, but communication was poor: paperwork was rushed, arrival details were unclear, and movers arrived without boxes.
Mark Mrowka, Google
The final bill was nearly $1,000 over estimate. I requested masks during delivery, but one did not stay on; full travel and unload time was charged, and the owner did not resolve it.
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How moveBuddha rated Joe's Moving Co.
Joe's Moving Co. earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.9/5 average among Rochester movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Joe's Moving Co. | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Joe's Moving Co.
Flexible move support: 891 reviews are in, and 96% of them are positive. Customers value efficient crews, careful handling, friendly service, fair pricing, and help with packing, furniture assembly, storage, donations, and difficult moves. On the downside, some customers report serious damage, disorganization, long delays, and poor claim handling.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Joe's Moving Co. cost?
Joe's Moving Co. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Rochester charge an average of $170/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Joe's Moving Co. compare to other Rochester movers?
Joe's Moving Co. ranks alongside the top full-service movers in Rochester on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rochester movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
86% | A+ | ||
|
4.5 |
96% | A+ | ||
|
4.48 |
93% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.26 |
88% | D+ | ||
|
4.2 |
96% | N/A | ||
|
4.34 |
93% | A+ | ||
|
4.2 |
94% | A+ | ||
|
4.28 |
94% | N/A | ||
|
4.48 |
92% | A+ |
How Joe's Moving Co.'s ratings compare to other Rochester movers
Joe's Moving Co.'s Yelp rating (3.4/5) is in line with the average across the 17 movers analyzed in Rochester, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Joe's Moving Co. | 3.4/5 | -- |
| Rochester movers | 3.3/5 | 17 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Joe's Moving Co.
Joe's Moving Co. earns a 4.2/5 moveBuddha score, backed by 96% positive customer reviews across 891 verified reviews. Joe's Moving Co. has built a reputation for affordable rates and quick moving process, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Joe's Moving Co.
Does Joe's Moving Co. offer labor-only moving?
Yes, Joe's Moving Co. offers labor-only moving for customers who rent their own truck or container. Only 41% of Rochester movers offer this service, compared to 29% nationally.
What services does Joe's Moving Co. offer?
Joe's Moving Co. is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Rochester moving company?
To pick the best Rochester mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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