Soft Touch Moving & Moving Review
Fact Checked by:
Positive Reviews
98%
across 54 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
19
founded 2007
Soft Touch Moving & Moving is a 4.4/5-rated Indiana full-service mover, operating since 2007 (19 years in business). Soft Touch Moving & Moving earns 98% positive reviews across 54 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Soft Touch Moving & Moving at a glance
- Track record: 19 years in business with 98% positive customer reviews across 54 verified reviews.
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Highly recommended
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Soft Touch Moving & Moving has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Soft Touch Moving & Moving has about 98% positive reviews across roughly 54 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Soft Touch Moving & Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Soft Touch Moving & Moving emphasizes clear communication, careful handling.
Recent reviews
"Their name says it all... movers showed up as scheduled, worked professionally and quickly, and my items arrived without breakage or damage. Highly recommend!"
"Soft Touch was fantastic to work with... very nice, kept me in the loop, answered questions. Movers were polite, fast, and took great care of my things."
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What do customers say about Soft Touch Moving & Moving?
Across 54 verified customer reviews from multiple platforms, 98% are positive, 0% are negative, and 2% are neutral.
What customers like most about Soft Touch Moving & Moving
- Professional and polite staff: Customers say the Soft Touch Moving & Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Soft Touch Moving & Moving's attention to detail.
- Efficient service: Many customers praise Soft Touch Moving & Moving for completing moves smoothly and with minimal downtime.
- Highly recommended: Many reviewers said they would recommend Soft Touch Moving & Moving to friends and family without hesitation.
- Good communication: Reviewers frequently mention clear, consistent updates from Soft Touch Moving & Moving throughout the moving process.
Positive Soft Touch Moving & Moving Reviews
"Their name says it all... movers showed up as scheduled, worked professionally and quickly, and my items arrived without breakage or damage. Highly recommend!"
"Soft Touch was fantastic to work with... very nice, kept me in the loop, answered questions. Movers were polite, fast, and took great care of my things."
"Awesome experience... moving fast and efficient. Didn't damage any walls or furniture. They really knew what they were doing."
How moveBuddha rated Soft Touch Moving & Moving
Soft Touch Moving & Moving earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Soft Touch Moving & Moving | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Soft Touch Moving & Moving
Soft Touch Moving earns standout customer feedback, with 54 reviews analyzed and 98.1% of them positive. Customers repeatedly praise the team for being professional, polite, careful with belongings, efficient during moves, and easy to communicate with from quote to delivery. Many people also mention fair pricing, accurate estimates, and staff who go beyond basic moving by helping with setup, packing, and special requests. Negative feedback does not appear in this set, and the only neutral entry has no written comments. Compared with many moving companies that struggle with timing, care, or communication, this company stands out for dependable service and strong follow-through.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Soft Touch Moving & Moving cost?
Soft Touch Moving & Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Indiana moving costs across all home sizes and service types, see our Indiana moving cost guide.
How does Soft Touch Moving & Moving compare to other Indianapolis movers?
Soft Touch Moving & Moving ranks alongside the top full-service movers in Indianapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Indianapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
61% | A+ | ||
|
4.5 |
72% | A+ | ||
|
4.44 |
89% | A+ | ||
|
4.52 |
32% | A+ | ||
|
4.44 |
77% | A+ | ||
|
4.5 |
75% | F | ||
|
4.52 |
89% | A+ | ||
|
4.42 |
70% | F | ||
|
4.44 |
89% | A+ | ||
|
4.34 |
72% | A+ |
How Soft Touch Moving & Moving's ratings compare to other Indianapolis movers
Soft Touch Moving & Moving earns a higher-than-average Yelp rating (4.7/5) across the 28 movers analyzed in Indianapolis, which carry an average Yelp rating of 3.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Soft Touch Moving & Moving | 4.7/5 | -- |
| Indianapolis movers | 3.0/5 | 28 movers |
| Indiana movers | 3.1/5 | 59 movers |
Final verdict: Soft Touch Moving & Moving
Soft Touch Moving & Moving earns a 4.4/5 moveBuddha score with 98% positive customer reviews across 54 verified reviews. With 19 years in business, Soft Touch Moving & Moving is a solid option to consider for Indiana moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Soft Touch Moving & Moving
How does Soft Touch Moving & Moving's review score compare to other Indiana movers?
Soft Touch Moving & Moving earns 98% positive customer reviews across 54 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Soft Touch Moving & Moving offer?
Soft Touch Moving & Moving is a full-service mover operating in Indiana. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Soft Touch Moving & Moving require a deposit?
Deposit requirements for Soft Touch Moving & Moving depend on the type and timing of your move. Most Indiana full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Soft Touch Moving & Moving been in business?
Soft Touch Moving & Moving has been in business for 19 years, founded in 2007.
How do I choose the right Indianapolis moving company?
To pick the best Indianapolis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Soft Touch Moving & Moving?
Compare Soft Touch Moving & Moving's quote against other top Indiana movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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