The New Haven Companies, Inc., Waukegan, IL (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

The New Haven Companies, Inc.

Friendly and approachable staff

Helpful movers

Affordable rates

Good communication

Variety of services

Get Free Quote

No obligation • Free estimates

Positive Reviews

83%

Years Active

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Services Offered

Full-service moves
Packing
Unpacking
Custom crating
Antiques moving
Grandfather clock moving
Piano moves
Safe moving
Storage available
Shipment tracking
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 5.0

Companies with more years in business often outperform newer competitors. The New Haven Companies, Inc. has been in business for 79 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. The New Haven Companies, Inc. has about 83% positive reviews across roughly 71 total reviews, with an average Yelp rating of 3.1.

Quote Accuracy 3.9

Quote reliability often comes down to clarity and consistency. Customers can request quotes from The New Haven Companies, Inc..

Customer Service 3.8

From responsiveness to follow-through, customer service is a big differentiator. The New Haven Companies, Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.

Recent Reviews

Everyone was very nice and helpful, went back to buy some moving dollies after the first few I bought proved to be far superior to any other companies dollies. I got what I needed quick and easy. Everything was ready to load into my car before I was finished paying!

I couldn't believe how helpful they were. Not only were their prices much less than the big box store, the cartons were much much stronger and they had a huge selection. The customer service rep helped me select just the right boxes.

DOT Number

2375022

Address

3971 S Lakeside Dr, Waukegan, IL, 60085

Payment Methods

Credit Card

State License

2375022

Phone

(630) 948-4477

Website

https://newhaven-usa.com/

The New Haven Companies, Inc. Reviews

Review Analysis

Customers rave about the friendly and approachable staff, quick help, and affordable prices at The New Haven Companies, Inc. Many describe helpful guidance when buying equipment, praising both product selection and attentive service. Affordable rates and good communication stand out, with compliments on the wide variety of moving supplies and knowledgeable assistance. Some clients note their staff go above and beyond, creating a loyal customer base. Negative input focuses mostly on rude or unprofessional interactions over the phone, concerns about damaged products, or rare issues with missing items. With 71 reviews analyzed, over 83% are positive, showing a much higher satisfaction rate compared to similar supply companies, while a small portion raise concerns about staff demeanor and inconsistent product quality.Movers from The New Haven Companies, Inc. power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (630) 948-4477

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Customer Reviews

83.1% of customers left positive reviews for The New Haven Companies, Inc..

Google

Yelp

12.7% of customers left negative reviews for The New Haven Companies, Inc..

Yelp

4.2% of customers left neutral reviews for The New Haven Companies, Inc..

Google

Compare with other Waukegan area movers

Get an idea of how The New Haven Companies, Inc. compares to other Waukegan movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
STI Moving & Storage Inc. 20 years in business	4.72	68%	A+	Get a quote
The Professionals Moving Specialists 21 years in business	4.78	93%	A+	Get a quote
Shur-Way Moving and Cartage 71 years in business	4.48	79%	A+	Get a quote
Alliance Moving & Storage 9 years in business	4.72	96%	A+	Get a quote
H2H Movers Inc 10 years in business	4.72	88%	A+	Get a quote
Advanced Moving & Storage, Inc. 110 years in business	4.66	54%	A+	Get a quote
TWO MEN AND A TRUCK 14 years in business	4.36	70%	A+	Get a quote
New City Moving 17 years in business	4.7	92%	B+	Get a quote
Reebie Storage and Moving Co. 145 years in business	4.7	73%	A+	Get a quote
Federal Companies 113 years in business	4.36	94%	A+	Get a quote

FAQ

Is The New Haven Companies, Inc. properly licensed?

In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current.

The state license number for The New Haven Companies, Inc. is: 2375022, USDOT #: 2375022.

You can also use their state regulator website to look up their active status.

Does The New Haven Companies, Inc. have any additional locations outside of Waukegan?

We were only able to find this location for The New Haven Companies, Inc..

Is The New Haven Companies, Inc. associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

The New Haven Companies, Inc. functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Waukegan movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Waukegan moving company?

To choose the best moving company for you, start by researching reputable movers in Waukegan. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Waukegan moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.