The New Haven Companies, Inc. Review 2026 (Waukegan, IL)
Fact Checked by:
Positive
Reviews
84%
across 74 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
81
founded 1945
FMCSA
Status
Active
The New Haven Companies, Inc. is a 4.2/5-rated Illinois full-service mover, operating since 1945 (81 years in business). The New Haven Companies, Inc. earns 84% positive reviews across 74 verified customer reviews. The company holds active FMCSA registration and operates 61 trucks. All ratings reflect moveBuddha's independent analysis.
See what The New Haven Companies, Inc. really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
The New Haven Companies, Inc. at a glance
- Track record: 81 years in business with 84% positive customer reviews (74 verified reviews)
- Scale: 61 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 3.86/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this The New Haven Companies, Inc. review covers
Affordable rates
Friendly and approachable staff
Quick response times
Professional and polite staff
Efficient service
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The New Haven Companies, Inc. has been in business for 81 years, demonstrating strong staying power in a competitive industry.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The New Haven Companies, Inc. has about 84% positive reviews across roughly 74 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The New Haven Companies, Inc..
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. The New Haven Companies, Inc. emphasizes clear communication.
Recent reviews
They delivered it the same week right to our address over two hours away and loaded it into storage. Our company will only use New Haven equipment.
Their prices were much less than a big-box store, with stronger cartons and a huge selection. The representative helped choose the right boxes and shared useful moving tips.
DOT number
Address
Payment methods
What do customers say about The New Haven Companies, Inc.?
The New Haven Companies, Inc. pulls in 84% positive reviews out of 74 verified ratings from multiple platforms, 12% negative, and 4% neutral.
What customers like most about The New Haven Companies, Inc.
- Affordable rates: Many reviewers found The New Haven Companies, Inc. to be more budget-friendly than competitors without sacrificing quality.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at The New Haven Companies, Inc..
- Quick response times: Customer support at The New Haven Companies, Inc. was often noted for responding to questions or concerns almost immediately
- Professional and polite staff: Customers say the The New Haven Companies, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise The New Haven Companies, Inc. for completing moves smoothly and with minimal downtime.
Most common complaints about The New Haven Companies, Inc.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Limited availability: Some customers couldn't book their desired moving dates due to The New Haven Companies, Inc.'s packed schedule.
Did you move with The New Haven Companies, Inc.? Tell us how it went.
Leave a ReviewPositive The New Haven Companies, Inc. Reviews
Skinny Lads, Google
They delivered it the same week right to our address over two hours away and loaded it into storage. Our company will only use New Haven equipment.
Their prices were much less than a big-box store, with stronger cartons and a huge selection. The representative helped choose the right boxes and shared useful moving tips.
Everyone was very nice and helpful. My order was ready before I finished paying, and the dollies were better than those from other companies.
Negative The New Haven Companies, Inc. Reviews
Yelp
The movers packed our belongings well, but we strongly suspected that three expensive baseball jerseys, Stanley cups, and sunglasses were missing.
Service is not first-come, first-served for local drivers; other drivers must wait hours. Never coming back here.
Yelp
The person answering the phone was rude, and customer service was horrible.
Neutral The New Haven Companies, Inc. Reviews
Poor communication
Customer service was not great at all
No written review
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add The New Haven Companies, Inc. to your shortlist in one click.
Is The New Haven Companies, Inc. licensed & insured?
Yes. The New Haven Companies, Inc. is FMCSA-registered and active, operating under the legal name THE NEW HAVEN COMPANIES INC. The company runs 61 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 08/07/2026 |
| Fleet size | 61 power units | 08/07/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify The New Haven Companies, Inc.'s active status on the Illinois licensed movers database.
The New Haven Companies, Inc. locations
The New Haven Companies, Inc. has 2 locations:
- The New Haven Companies, Inc. (headquarters)
- Olathe
Book with confidence: The New Haven Companies, Inc. is licensed & insured
FMCSA-registered and moveBuddha-verified. Get a free quote in 60 seconds, no deposit, no spam.
How moveBuddha rated The New Haven Companies, Inc.
The New Haven Companies, Inc. earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Waukegan movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The New Haven Companies, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of The New Haven Companies, Inc.
Wide selection, strong value: Out of 74 customer reviews, 84% are positive and frequently mention competitive prices, broad inventory, helpful service despite some rude interactions, and quick fulfillment. Customers praise easy loading and durable supplies, though one dolly fails quickly. Some report long driver waits and suspected theft of belongings.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does The New Haven Companies, Inc. cost?
The New Haven Companies, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Waukegan charge an average of $111/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does The New Haven Companies, Inc. compare to other Waukegan movers?
The New Haven Companies, Inc. ranks alongside the top full-service movers in Waukegan on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Waukegan movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
78% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.48 |
84% | A+ | ||
|
4.72 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.76 |
97% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.66 |
97% | C | ||
|
4.58 |
81% | A+ | ||
|
4.7 |
93% | A+ |
How The New Haven Companies, Inc.'s ratings compare to other Waukegan movers
The New Haven Companies, Inc.'s Yelp rating (3.2/5) is in line with the average across the 215 movers analyzed in Waukegan, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The New Haven Companies, Inc. | 3.2/5 | -- |
| Waukegan movers | 3.5/5 | 215 movers |
| Illinois movers | 3.5/5 | 295 movers |
Final verdict: The New Haven Companies, Inc.
The New Haven Companies, Inc. earns a 4.2/5 moveBuddha score, backed by 84% positive customer reviews across 74 verified reviews. Over 81 years in business and 61 trucks operating across Illinois, The New Haven Companies, Inc. has built a reputation for affordable rates and friendly and approachable staff, making it worth a look for your Illinois move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about The New Haven Companies, Inc.
How does The New Haven Companies, Inc.'s review score compare to other Illinois movers?
The New Haven Companies, Inc. earns 84% positive customer reviews across 74 verified customer reviews. Its composite moveBuddha score is 4.2/5. That's below the 89% average among Waukegan movers, and below the 88% Illinois average.
Does The New Haven Companies, Inc. require a deposit?
How much deposit The New Haven Companies, Inc. asks for depends on your move type and timing. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Waukegan moving company?
To pick the best Waukegan mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is The New Haven Companies, Inc. a legitimate, licensed mover?
Yes, The New Haven Companies, Inc. is FMCSA-registered and active, operating 61 trucks. You can verify their licensing status on the Illinois state regulator database.
Thinking about booking The New Haven Companies, Inc.?
Compare The New Haven Companies, Inc.'s quote against other top Illinois movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Illinois moving resources
If The New Haven Companies, Inc. isn't the right fit, explore other top-rated Illinois movers and popular Illinois moving routes below.
Illinois moving services
Popular Illinois moving routes
