STI Moving & Storage Inc. Review
Fact Checked by:
Positive Reviews
68%
across 538 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
21
founded 2005
FMCSA Status
Active
Satisfactory rating
STI Moving & Storage Inc. is a 4.4/5-rated Illinois moveBuddha-partnered mover, operating since 2005 (21 years in business). STI Moving & Storage Inc. earns 68% positive reviews across 538 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 15 trucks. All ratings reflect moveBuddha's independent analysis.
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STI Moving & Storage Inc. at a glance
- Track record: 21 years in business with 68% positive customer reviews across 538 verified reviews.
- Scale: 15 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. STI Moving & Storage Inc. has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. STI Moving & Storage Inc. has about 68% positive reviews across roughly 538 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from STI Moving & Storage Inc., and STI Moving & Storage Inc. makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. STI Moving & Storage Inc. emphasizes clear communication, careful handling.
Recent reviews
"The team was professional, friendly, and very careful with all of my belongings. They made my move so much easier, and I will definitely use them again in the future."
"Their team was professional, fast, and handled all my belongings with care. I was particularly impressed with how well-organized and punctual they were. I highly recommend them for anyone looking for a smooth, stress-free move!"
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What do customers say about STI Moving & Storage Inc.?
Across 538 verified customer reviews from multiple platforms, 68% are positive, 29% are negative, and 3% are neutral.
What customers like most about STI Moving & Storage Inc.
- Efficient service: Many customers praise STI Moving & Storage Inc. for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the STI Moving & Storage Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to STI Moving & Storage Inc.'s attention to detail.
- Quick moving process: The team at STI Moving & Storage Inc. often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from STI Moving & Storage Inc. throughout the moving process.
Most common complaints about STI Moving & Storage Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some STI Moving & Storage Inc. clients.
Positive STI Moving & Storage Inc. Reviews
Diana Ferreira, Google
"The team was professional, friendly, and very careful with all of my belongings. They made my move so much easier, and I will definitely use them again in the future."
Jason Craig, Google
"Their team was professional, fast, and handled all my belongings with care. I was particularly impressed with how well-organized and punctual they were. I highly recommend them for anyone looking for a smooth, stress-free move!"
Dana Petrick, Google
"Movers arrived on time. Moved very efficiently and quickly. Friendly and knowledgeable. And was charged under the quoted estimate because they were so quick. Took special precautions with delicate items."
Negative STI Moving & Storage Inc. Reviews
"STI damaged my computer monitors with shoddy packing and moving. When I reported the issue they required I file a claim through their 3rd party insurance provider... offered $11. This was an enormous waste of time and source of frustration."
Yelp
"Our items sat in their storage facility from July 8th to July 27th. They were delivered on July 30th, the 12th business day after our first available delivery date. Items arrived covered in dust, and multiple items were damaged."
Yelp
"I paid $2200 to have a piece of heirloom furniture moved... it arrived smashed on one side and completely destroyed. The mover shrugged his shoulders. In addition to my piece of furniture, STI Movers broke my heart."
Neutral STI Moving & Storage Inc. Reviews
"Oscar, Rojas and Ulises were fantastic! Helpful, professional, punctual, and fast!! I was extremely happy with the pick up great job!...they delivered on time but they still charged me a significant amount of money even though I didn't end up moving across country anymore."
"I was given a 1-10 business day window for my things to arrive... They arrived on the latest end of the window...my concern is mainly for reliability as far as not losing boxes and professionalism regarding estimated date of delivery."
Yelp
"I've used STI Movers for two different long distance moves and was generally happy with them...during my most recent move they arrived 3 hours later than the agreed time, were rude, and communicated poorly. Noticed a big chunk missing from my kitchen chair."
Is STI Moving & Storage Inc. licensed & insured?
Yes. STI Moving & Storage Inc. holds active FMCSA registration under the legal name STI MOVING & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 15 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/20/2026 |
| Safety rating | Satisfactory | 05/20/2026 |
| Fleet size | 15 power units | 05/20/2026 |
| FMCSA inspections | 0 total inspections | 05/20/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify STI Moving & Storage Inc.'s active status on the Illinois licensed movers database.
STI Moving & Storage Inc. locations
STI Moving & Storage Inc. has 2 locations:
- STI Moving & Storage Inc. (headquarters)
- Dallas
How moveBuddha rated STI Moving & Storage Inc.
STI Moving & Storage Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | STI Moving & Storage Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of STI Moving & Storage Inc.
High marks for speed, professionalism, and careful handling set STI Moving & Storage apart from most competitors. In an analysis of 538 reviews, 68% reflect satisfied customers who consistently praise the efficient crews, friendly staff, and reliable communication. Many detail moves finished faster than expected, with careful packing and respect for belongings. Negative feedback (29%) focuses on damage to items, delays in delivery—especially for long-distance moves—and surprise or higher-than-expected charges. Customers also note issues with complex claims for damage resolution. Neutral feedback highlights occasional late arrivals and some pricing misalignments, but still mentions professionalism from staff. Compared to industry standards, STI earns stronger praise for crew attitude and efficiency but faces similar criticism to peers regarding damage claims and delivery timelines. Most customers find their moves easier and less stressful thanks to STI's organized and diligent teams, though potential clients should review policies closely for long-distance or specialty needs.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does STI Moving & Storage Inc. cost?
STI Moving & Storage Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
How does STI Moving & Storage Inc. compare to other Chicago movers?
STI Moving & Storage Inc. ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
96% | A+ | ||
|
4.7 |
73% | A+ | ||
|
4.7 |
88% | A+ | ||
|
4.7 |
91% | C | ||
|
4.64 |
93% | A+ | ||
|
4.62 |
92% | B+ | ||
|
4.62 |
75% | B- | ||
|
4.52 |
97% | A+ | ||
|
4.4 |
68% | A+ | ||
|
4.56 |
94% | C- |
How STI Moving & Storage Inc.'s ratings compare to other Chicago movers
STI Moving & Storage Inc.'s Yelp rating (3.1/5) is in line with the average across the 68 movers analyzed in Chicago, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| STI Moving & Storage Inc. | 3.1/5 | -- |
| Chicago movers | 3.6/5 | 68 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: STI Moving & Storage Inc.
STI Moving & Storage Inc. earns a 4.4/5 moveBuddha score with 68% positive customer reviews across 538 verified reviews. With 21 years in business and 15 trucks operating across Illinois, STI Moving & Storage Inc. is a solid option to consider for Illinois moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about STI Moving & Storage Inc.
Is STI Moving & Storage Inc. a legitimate, licensed mover?
Yes. STI Moving & Storage Inc. holds active FMCSA registration. The company operates 15 trucks. You can verify their licensing status on the Illinois state regulator database.
How does STI Moving & Storage Inc.'s review score compare to other Illinois movers?
STI Moving & Storage Inc. earns 68% positive customer reviews across 538 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is STI Moving & Storage Inc.'s Yelp rating lower than other sources?
STI Moving & Storage Inc.'s 3.1/5 Yelp rating across 425 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does STI Moving & Storage Inc. offer?
STI Moving & Storage Inc. is a moveBuddha-partnered mover operating in Illinois. The company operates 15 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does STI Moving & Storage Inc. require a deposit?
Deposit requirements for STI Moving & Storage Inc. depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has STI Moving & Storage Inc. been in business?
STI Moving & Storage Inc. has been in business for 21 years, founded in 2005. The company holds active FMCSA registration.
How do I choose the right Chicago moving company?
To pick the best Chicago mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking STI Moving & Storage Inc.?
Compare STI Moving & Storage Inc.'s quote against other top Illinois movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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