Lexel Moving & Storage Review
Fact Checked by:
Positive Reviews
90%
across 398 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
11
founded 2015
FMCSA Status
Active
Lexel Moving & Storage is a 4.4/5-rated Massachusetts full-service mover, operating since 2015 (11 years in business). Lexel Moving & Storage earns 90% positive reviews across 398 verified customer reviews. The company holds active FMCSA registration and operates 10 trucks. All ratings reflect moveBuddha's independent analysis.
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Lexel Moving & Storage at a glance
- Track record: 11 years in business with 90% positive customer reviews across 398 verified reviews.
- Scale: 10 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Lexel Moving & Storage has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Lexel Moving & Storage has about 90% positive reviews across roughly 398 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Lexel Moving & Storage, and Lexel Moving & Storage makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Lexel Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Super efficient and extremely flexible! They made a stressful move much easier and their services are worth every cent. They truly went above and beyond for me, I can't recommend them enough!"
"The teams are all professional, courteous, and thorough... communications throughout the process... done with the utmost care and passion. Movers took time to wrap and prepare the items for transport. Cannot recommend Lexel Moving enough."
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What do customers say about Lexel Moving & Storage?
Across 398 verified customer reviews from multiple platforms, 90% are positive, 9% are negative, and 1% are neutral.
What customers like most about Lexel Moving & Storage
- Efficient service: Many customers praise Lexel Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Lexel Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Lexel Moving & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Lexel Moving & Storage throughout the moving process.
- Quick moving process: The team at Lexel Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Lexel Moving & Storage
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Lexel Moving & Storage Reviews
Yelp
"Super efficient and extremely flexible! They made a stressful move much easier and their services are worth every cent. They truly went above and beyond for me, I can't recommend them enough!"
Yelp
"The teams are all professional, courteous, and thorough... communications throughout the process... done with the utmost care and passion. Movers took time to wrap and prepare the items for transport. Cannot recommend Lexel Moving enough."
"Used Lexel for a move and can not speak highly enough... communication in advance was great, received a very reasonable quote. They were on time, so quick and efficient, careful of my belongings and my space."
Negative Lexel Moving & Storage Reviews
Yelp
"We were quoted $2,200-2,500 for a 100 mile move... we ended up paying $5,500... charged ridiculous fees, including travel time to and from the warehouse which they over-stated... They took advantage of us and nickel and dimed us for everything."
Yelp
"Don't believe the good reviews you see for Lexel... movers were over 2 hours late... I was quoted $400... ended up being almost $800. The movers were EXTREMELY slow... just tell me it's going to cost $800 instead of wasting my time."
Yelp
"Our move was scheduled... Lexel refused to honor their deal as advertised when confirming the move... refusal was based on the staffing level Lexel would need. Extremely disappointed in the rude and unprofessional customer service experience."
Neutral Lexel Moving & Storage Reviews
"I utilized this service for a long-distance move. However, the final cost exceeded the initial quote by over $1,000... one mover arrived alone as the other two didn't show up, though the company did send another mover... Despite the excellent work of the primary mover, I wouldn't choose this company again."
Yelp
"Lexel Moving was a very mixed bag for my September move... Movers moved everything quickly, carefully, and efficiently. However, not once did anyone mention the 3-hour minimum... move was done in less than 2 hours, but I had to pay for 3 regardless."
Yelp
"Good, not great... The 2 guys who did show up were great. My booking confirmation was for 3 movers, but only 2 were available. They did discount my rate by $20/hr, but felt a better discount should have been offered."
Is Lexel Moving & Storage licensed & insured?
Yes. Lexel Moving & Storage holds active FMCSA registration under the legal name LEXEL MOVING LLC. They operate 10 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/02/2026 |
| Fleet size | 10 power units | 02/02/2026 |
| FMCSA inspections | 0 total inspections | 02/02/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Lexel Moving & Storage's active status on the Massachusetts licensed movers database.
Lexel Moving & Storage locations
Lexel Moving & Storage has 2 locations:
- Lexel Moving & Storage (headquarters)
- Boston
How moveBuddha rated Lexel Moving & Storage
Lexel Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Lexel Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Lexel Moving & Storage
Moving day just got easier for most customers working with Lexel Moving & Storage. Out of 398 reviews analyzed, 90% praised the company, highlighting efficient service, professionalism, careful handling of property, good communication, and quick moves. Customers often noted courteous and skilled crews who arrived on time and worked hard to reduce stress during residential or long-distance moves. Transparent communication and affordable rates also stood out, placing Lexel above many competitors in the moving industry. Some negative input centered on higher-than-expected costs, with a few reports of invoices exceeding initial quotes due to extra charges. Delayed arrivals or deliveries occasionally caused frustration, and isolated cases of damaged or missing items were reported. Still, the overwhelming majority of feedback illustrates a consistently reliable, well-coordinated operation that delivers value and eases the burdens of moving more effectively than many similar services.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Lexel Moving & Storage cost?
Lexel Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Lexel Moving & Storage compare to other Waltham movers?
Lexel Moving & Storage ranks alongside the top full-service movers in Waltham on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Waltham movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
99% | A+ | ||
|
4.7 |
96% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.58 |
70% | A+ | ||
|
4.52 |
76% | A+ | ||
|
4.52 |
83% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.4 |
90% | A+ | ||
|
4.58 |
91% | A |
How Lexel Moving & Storage's ratings compare to other Waltham movers
Lexel Moving & Storage's Yelp rating (4.4/5) is in line with the average across the 100 movers analyzed in Waltham, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Lexel Moving & Storage | 4.4/5 | -- |
| Waltham movers | 4.0/5 | 100 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Lexel Moving & Storage
Lexel Moving & Storage earns a 4.4/5 moveBuddha score with 90% positive customer reviews across 398 verified reviews. With 11 years in business and 10 trucks operating across Massachusetts, Lexel Moving & Storage is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Lexel Moving & Storage
Is Lexel Moving & Storage a legitimate, licensed mover?
Yes. Lexel Moving & Storage holds active FMCSA registration. The company operates 10 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Lexel Moving & Storage's review score compare to other Massachusetts movers?
Lexel Moving & Storage earns 90% positive customer reviews across 398 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Lexel Moving & Storage offer?
Lexel Moving & Storage is a full-service mover operating in Massachusetts. The company operates 10 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Lexel Moving & Storage require a deposit?
Deposit requirements for Lexel Moving & Storage depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Lexel Moving & Storage been in business?
Lexel Moving & Storage has been in business for 11 years, founded in 2015. The company holds active FMCSA registration.
How do I choose the right Waltham moving company?
To pick the best Waltham mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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