Lexel Moving & Storage Review
Fact Checked by:
Positive Reviews
90%
across 398 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
11
founded 2015
Lexel Moving & Storage is a 4.4/5-rated Massachusetts full-service mover, operating since 2015 (11 years in business). Lexel Moving & Storage earns 90% positive reviews across 398 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Lexel Moving & Storage at a glance
- Track record: 11 years in business with 90% positive customer reviews across 398 verified reviews.
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Lexel Moving & Storage has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Lexel Moving & Storage has about 90% positive reviews across roughly 398 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Lexel Moving & Storage, and Lexel Moving & Storage makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Lexel Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Lexel was GREAT- extremely responsive, worked quickly and efficiently, and were thoughtful about how they prepared to pack my items and move them into my new space. Would highly recommend."
"I've used Lexel twice and had great experiences both times. Really professional teams, courteous, fast, efficient, on time, great communicators."
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What do customers say about Lexel Moving & Storage?
Across 398 verified customer reviews from multiple platforms, 90% are positive, 9% are negative, and 1% are neutral.
What customers like most about Lexel Moving & Storage
- Efficient service: Many customers praise Lexel Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Lexel Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Lexel Moving & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Lexel Moving & Storage throughout the moving process.
- Quick moving process: The team at Lexel Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Lexel Moving & Storage
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Lexel Moving & Storage Reviews
"Lexel was GREAT- extremely responsive, worked quickly and efficiently, and were thoughtful about how they prepared to pack my items and move them into my new space. Would highly recommend."
"I've used Lexel twice and had great experiences both times. Really professional teams, courteous, fast, efficient, on time, great communicators."
"I can't say enough about how amazing Lexel was with our move. They were careful, organized, precise, and *fast*. Pricing also felt very reasonable. Good value."
Negative Lexel Moving & Storage Reviews
Yelp
"My move ended up costing 2.5x more than was I was quoted! Paid $1,300 for less than a 10-mile move. Awaiting response. Not happy with the final bill."
Yelp
"Movers were supposed to arrive between 12-3 for pickup in Boston for move in to New York next day. 3:30pm, told they're delayed to 6:00pm. We found another moving company."
"Items, including two automobile chargers, disappeared before arriving at my new place. Some items broken by repacking. Furious that belongings are missing and damaged."
Neutral Lexel Moving & Storage Reviews
Yelp
"Lexel Moving was a very mixed bag. The movers moved everything quickly and carefully. However, I was charged a 3-hour minimum not mentioned in the quote, paying about $150 more than estimated."
Yelp
"Good, not great. Booking was easy, crew arrived late and one short. Movers who came were great, but a better discount should have been offered for missing labor."
"The final cost exceeded the initial quote by over $1,000. One mover did most of the work alone when others didn't show. Great work by the main mover, but wouldn't choose again."
How moveBuddha rated Lexel Moving & Storage
Lexel Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Lexel Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Lexel Moving & Storage
Move with confidence—Lexel Moving & Storage has earned strong praise from an impressive 90% of customers among nearly 400 pieces of feedback. Customers consistently mention impressive efficiency, professional teams, careful handling, clear communication, and fast-moving processes. Pricing is usually seen as fair, but a number of customers report higher final bills compared to initial quotes. A handful note significant delays and, on rare occasions, missing or lost items. Compared to other moving companies, Lexel stands out for its reliability, efficiency, and staff professionalism but has room to improve transparency on cost and arrival windows. The high volume of repeat customers and referrals sets them apart in a field known for trust issues, making them a popular choice for local and interstate moves.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Lexel Moving & Storage cost?
Lexel Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Lexel Moving & Storage compare to other Boston movers?
Lexel Moving & Storage ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.56 |
87% | A+ |
How Lexel Moving & Storage's ratings compare to other Boston movers
Lexel Moving & Storage's Yelp rating (4.5/5) is in line with the average across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Lexel Moving & Storage | 4.5/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Lexel Moving & Storage
Lexel Moving & Storage earns a 4.4/5 moveBuddha score with 90% positive customer reviews across 398 verified reviews. With 11 years in business, Lexel Moving & Storage is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Lexel Moving & Storage
How does Lexel Moving & Storage's review score compare to other Massachusetts movers?
Lexel Moving & Storage earns 90% positive customer reviews across 398 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Lexel Moving & Storage offer?
Lexel Moving & Storage is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Lexel Moving & Storage require a deposit?
Deposit requirements for Lexel Moving & Storage depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Lexel Moving & Storage been in business?
Lexel Moving & Storage has been in business for 11 years, founded in 2015.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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