Ernie's Van & Storage Review
Fact Checked by:
Positive Reviews
76%
across 195 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
91
founded 1935
FMCSA Status
Active
Satisfactory rating
Ernie's Van & Storage is a 4.5/5-rated California full-service mover, operating since 1935 (91 years in business). Ernie's Van & Storage earns 76% positive reviews across 195 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Ernie's Van & Storage at a glance
- Track record: 91 years in business with 76% positive customer reviews across 195 verified reviews.
- Scale: 2,731 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Friendly and approachable staff
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Ernie's Van & Storage has been in business for 91 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Ernie's Van & Storage has about 76% positive reviews across roughly 195 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Ernie's Van & Storage, and Ernie's Van & Storage makes deposit expectations clear upfront. Discounts may be available for groups like AAA members.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Ernie's Van & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Movers Ramon and Brian were excellent. On time, took special care with furniture and flooring, and were always courteous."
"Best packers I’ve ever had - the guys did an incredible job. Not only were they thorough and incredibly careful, they were also cool people who were fun to talk to. Major integrity - highly recommend!"
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What do customers say about Ernie's Van & Storage?
Across 195 verified customer reviews from multiple platforms, 76% are positive, 20% are negative, and 4% are neutral.
What customers like most about Ernie's Van & Storage
- Professional and polite staff: Customers say the Ernie's Van & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ernie's Van & Storage's attention to detail.
- Efficient service: Many customers praise Ernie's Van & Storage for completing moves smoothly and with minimal downtime.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Ernie's Van & Storage.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Ernie's Van & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Ernie's Van & Storage clients.
- Lack of communication: Poor or inconsistent updates from Ernie's Van & Storage left some customers feeling in the dark.
Positive Ernie's Van & Storage Reviews
"Movers Ramon and Brian were excellent. On time, took special care with furniture and flooring, and were always courteous."
"Best packers I’ve ever had - the guys did an incredible job. Not only were they thorough and incredibly careful, they were also cool people who were fun to talk to. Major integrity - highly recommend!"
Yelp
"We had three men from Ernie's to complete our move...Their care and expertise with packing, unloading, and arranging items in a storage area, was truly AMAZING."
Negative Ernie's Van & Storage Reviews
"Ernie's Van & Storage did a terrible job with our move. They damaged most of our furniture and lost several boxes. Management won't return calls. Trying to avoid accountability. Only offered $400 for $10,000 in damage."
"We recently moved just a block for renovation...we had many things broke, even things that we told them to be very careful with. I would never use them again."
Yelp
"Boxes were not inventoried and I never saw them again. An heirloom table was stolen and they claimed they never saw it. The shipment was packed unprofessionally."
Neutral Ernie's Van & Storage Reviews
"Ernie’s Van & Storage is a good choice for moving your household items. They box everything nicely and stack it appropriately. Downside: not all boxes labeled, and bed hardware not kept together. Still a good choice overall."
"These guys were easy to work with but way overcharged. Quoted an hourly rate, then tacked on a hidden fee at the end. Won’t use them again."
Yelp
"The company requested full payment upfront. Broke my 43 inch t.v. during the move and although I returned many boxes, company has not returned any of the upfront costs."
Is Ernie's Van & Storage licensed & insured?
Yes. Ernie's Van & Storage holds active FMCSA registration under the legal name ATLAS VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/17/2026 |
| Safety rating | Satisfactory | 01/17/2026 |
| Fleet size | 2,731 power units | 01/17/2026 |
| FMCSA inspections | 0 total inspections | 01/17/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Ernie's Van & Storage's active status on the California licensed movers database.
How moveBuddha rated Ernie's Van & Storage
Ernie's Van & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Ernie's Van & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Ernie's Van & Storage
Customers say Ernie's Van & Storage stands out for its professional staff, careful handling of belongings, efficiency, and friendly approach. Seventy-six percent of the 195 reviews praised attentive service and helpful movers who reduced relocation stress. Customers repeatedly highlighted respect for property, clear communication, and thoroughly trained crews—qualities not always seen with other movers. While most found the company reliable and friendly, one in five experienced significant issues. The biggest complaints involved damaged or lost items, extra charges, and slow or lacking company responses after problems. Neutral feedback mentioned unclear pricing and some minor breakages. Ernie's receives strong recommendations for professionalism and care, but the risk of costly damages and communication lapses may be higher than with some competitors. Customers looking for exceptional care often found it, but should be proactive in confirming costs and coverage before booking.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Ernie's Van & Storage cost?
Ernie's Van & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Ernie's Van & Storage compare to other Roseville movers?
Ernie's Van & Storage ranks alongside the top full-service movers in Roseville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Roseville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
95% | B+ | ||
|
4.58 |
93% | A+ | ||
|
4.58 |
81% | A+ | ||
|
4.44 |
90% | A+ | ||
|
4.42 |
86% | A+ | ||
|
4.36 |
93% | A+ | ||
|
4.52 |
72% | A | ||
|
4.36 |
87% | A+ | ||
|
4.38 |
82% | A+ | ||
|
4.56 |
77% | A+ |
How Ernie's Van & Storage's ratings compare to other Roseville movers
Ernie's Van & Storage's Yelp rating (3.5/5) is in line with the average across the 25 movers analyzed in Roseville, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ernie's Van & Storage | 3.5/5 | -- |
| Roseville movers | 4.0/5 | 25 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Ernie's Van & Storage
Ernie's Van & Storage earns a 4.5/5 moveBuddha score with 76% positive customer reviews across 195 verified reviews. With 91 years in business and 2,731 trucks operating across California, Ernie's Van & Storage is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Ernie's Van & Storage
Is Ernie's Van & Storage a legitimate, licensed mover?
Yes. Ernie's Van & Storage holds active FMCSA registration. The company operates 2,731 trucks. You can verify their licensing status on the California state regulator database.
How does Ernie's Van & Storage's review score compare to other California movers?
Ernie's Van & Storage earns 76% positive customer reviews across 195 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Ernie's Van & Storage offer?
Ernie's Van & Storage is a full-service mover operating in California. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Ernie's Van & Storage require a deposit?
Deposit requirements for Ernie's Van & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Ernie's Van & Storage been in business?
Ernie's Van & Storage has been in business for 91 years, founded in 1935. The company holds active FMCSA registration.
Is Ernie's Van & Storage associated with a van line?
Yes. Ernie's Van & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Roseville moving company?
To pick the best Roseville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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