Flex Moving & Storage, Phoenix, AZ (2025 Review)

Ryan Carrigan

Last Updated: May 14, 2025
5 min read

Flex Moving & Storage

6044 S. 16th St
Suite 180,
Phoenix, AZ 85042

Customer Praise

Customer Complaints

Review Analysis

High praise meets sharp criticism for Flex Moving & Storage. Out of 141 pieces of feedback, 85% gave a positive rating, highlighting staff professionalism, helpful movers, easy booking, affordable rates, and strong communication. Customers often mention the accommodating and welcoming nature of the team, quick assistance, and a simple sign-up process. Many find storage rates more competitive and the staff friendlier than at competitors, especially referencing approachable personalities in both the moving and storage sides of the business. Negatives make up 13% of input and tend to be intense, centering on recurring billing issues, unexpected price hikes, serious damage to belongings, and customer service failures during complaints. Several reviewers reported unauthorized charges or escalating fees and shed light on loss or mishandling of items, as well as difficulties reaching support. These negative points are more persistent compared to what’s seen at most storage and moving providers. Those seeking strong staff support and good value are likely to be satisfied, but anyone needing rock-solid billing transparency or robust claim response should approach with caution. Flex stands out for its personable, hands-on service, while notable gaps persist in damage handling and billing reliability.

Get a Quote (786) 738-9516

Services

Local Moves
Intrastate moves
Interstate moves
Full-service packing
Labor-only help
Climate-controlled storage
Office moves
Small moves

Company info

Years in Business: 3
DOT #: 3610638
FMCSA Rating: None (Updated 2025-04-16)
Number of trucks: 3
Number of drivers: 3
Miles Driven: 101,203 (2024)
No deposit required
Pay by cash
Pay by credit card
Military discount
Senior discount

Note: If you're moving out of state, check out our list of the best long distance movers in Arizona.

Cost to move with Flex Moving & Storage

On average, the cost to hire movers in Arizona is $85 an hour.

You could pay more or less with Flex Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Phoenix-area movers

Company	Quote	Rating
most popular Flex Moving & Storage	Get A Quote	4.2 overall rating
most popular Edson’s Movers	Get A Quote	3.96 overall rating
Gilbert Moving & Storage	Get A Quote	4.96 overall rating
Just-In Time Moving & Storage	Get A Quote	4.96 overall rating
NorthStar Moving Company	Get A Quote	4.9 overall rating

Moving out of Arizona?

If you are moving from Phoenix, AZ, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Arizona

If you're moving out of state, here are some sample moving quotes:

Arizona to New York: $1,716 – $8,911
Arizona to California: $698 – $6,749
Arizona to Illinois: $1,236 – $8,207
Arizona to Texas: $718 – $7,166
Arizona to Pennsylvania: $1,667 – $8,796

Click here to see all popular moving routes.

FAQ

Is Flex Moving & Storage properly licensed?

Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically.

USDOT #: 3610638.

You can also use their state regulator website to look up their active status.

Does Flex Moving & Storage have any additional locations outside of Phoenix?

The following list includes other Flex Moving & Storage locations:

Is Flex Moving & Storage Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Flex Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Phoenix movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Phoenix moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.