Maison Moving Review
Fact Checked by:
Positive Reviews
84%
across 293 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
18
founded 2008
FMCSA Status
Active
Satisfactory rating
Maison Moving is a 4.5/5-rated California full-service mover, operating since 2008 (18 years in business). Maison Moving earns 84% positive reviews across 293 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 212 trucks. All ratings reflect moveBuddha's independent analysis.
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Maison Moving at a glance
- Track record: 18 years in business with 84% positive customer reviews across 293 verified reviews.
- Scale: 212 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Maison Moving has been in business for 18 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Maison Moving has about 84% positive reviews across roughly 293 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Maison Moving.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Maison Moving emphasizes clear communication, careful handling.
Recent reviews
"They were on time, professional, and very efficient. All my things arrived safely, and the movers were friendly and took great care. Their communication was clear and upfront. Highly recommend Maison Moving!"
"Maison Moving made my move way easier. Reasonably priced and worth every penny. The crew was hardworking, respectful, and quick! Would definitely recommend them to a friend."
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What do customers say about Maison Moving?
Across 293 verified customer reviews from multiple platforms, 84% are positive, 14% are negative, and 1% are neutral.
What customers like most about Maison Moving
- Efficient service: Many customers praise Maison Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Maison Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Maison Moving's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Maison Moving throughout the moving process.
- Quick moving process: The team at Maison Moving often gets the job done faster than expected, saving clients time.
Most common complaints about Maison Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Maison Moving.
Positive Maison Moving Reviews
"They were on time, professional, and very efficient. All my things arrived safely, and the movers were friendly and took great care. Their communication was clear and upfront. Highly recommend Maison Moving!"
"Maison Moving made my move way easier. Reasonably priced and worth every penny. The crew was hardworking, respectful, and quick! Would definitely recommend them to a friend."
"From start to finish, very professional and helpful. They wrapped our furniture, used proper equipment, and moved everything with care. The movers were friendly and worked quickly. Five stars!"
Negative Maison Moving Reviews
"We moved from a condo to a house with storage in between. Several items were damaged, fragile boxes crushed, and little compensation despite buying insurance. Claim process was frustrating and time-consuming."
"After my move, I noticed several things missing and some items broken. The company never responded to my concerns and I can't put my furniture together. Would not use again."
"Paid for movers, but one barely worked. Lost hardware for furniture made reassembly impossible. Lots of emails, but no response from company."
Neutral Maison Moving Reviews
"Pickup was great and quick, but they charged for every wrap. Drop off had scuffs on walls and staff stepped on new carpet. Some details were missed for the price charged."
"Guys hustled but argued with each other and made some unprofessional comments. Had a great experience before, but not impressed this time around."
Yelp
"Second time using the company. First was great, but in 2022 two TVs broke and no response to my claim after a month. Service was disappointing."
Is Maison Moving licensed & insured?
Yes. Maison Moving holds active FMCSA registration under the legal name NATIONAL VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 212 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/09/2026 |
| Safety rating | Satisfactory | 03/09/2026 |
| Fleet size | 212 power units | 03/09/2026 |
| FMCSA inspections | 0 total inspections | 03/09/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Maison Moving's active status on the California licensed movers database.
How moveBuddha rated Maison Moving
Maison Moving earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Maison Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Maison Moving
Word spreads fast about a moving company that gets the job done. Out of 293 customer reviews, Maison Moving earned high marks, with 84% giving glowing feedback. Customers repeatedly mention the efficiency, professionalism, and care shown by the movers, highlighting strong communication, timely arrivals, and careful handling of belongings. Many found booking straightforward, pricing transparent, and crews helpful and polite. Moving day stresses were often eased by their quick, organized approach. Negative feedback, making up 14% of input, centered on damaged or missing items and rare delays or unprepared crews. Some clients were frustrated by the claims process or communication breakdowns after problems. Only 1% described neutral experiences, usually pointing out minor issues like unexpected fees or average service. Compared to others, Maison Moving stands out for its reliable, efficient service but could improve on accountability and claims handling when things go wrong.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Maison Moving cost?
Maison Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Maison Moving compare to other Tustin movers?
Maison Moving ranks alongside the top full-service movers in Tustin on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Tustin movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
77% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.5 |
77% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.48 |
90% | B- | ||
|
4.5 |
84% | B+ | ||
|
4.38 |
85% | A+ | ||
|
4.38 |
67% | F | ||
|
4.42 |
93% | A+ | ||
|
4.66 |
85% | A+ |
How Maison Moving's ratings compare to other Tustin movers
Maison Moving's Yelp rating (4.3/5) is in line with the average across the 97 movers analyzed in Tustin, which carry an average Yelp rating of 4.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Maison Moving | 4.3/5 | -- |
| Tustin movers | 4.3/5 | 97 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Maison Moving
Maison Moving earns a 4.5/5 moveBuddha score with 84% positive customer reviews across 293 verified reviews. With 18 years in business and 212 trucks operating across California, Maison Moving is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Maison Moving
Is Maison Moving a legitimate, licensed mover?
Yes. Maison Moving holds active FMCSA registration. The company operates 212 trucks. You can verify their licensing status on the California state regulator database.
How does Maison Moving's review score compare to other California movers?
Maison Moving earns 84% positive customer reviews across 293 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Maison Moving offer?
Maison Moving is a full-service mover operating in California. The company operates 212 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Maison Moving require a deposit?
Deposit requirements for Maison Moving depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Maison Moving been in business?
Maison Moving has been in business for 18 years, founded in 2008. The company holds active FMCSA registration.
How do I choose the right Tustin moving company?
To pick the best Tustin mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Compare Maison Moving's quote against other top California movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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