Moscardelli Moving & Storage, Inc Review
Fact Checked by:
Positive Reviews
44%
across 68 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
Years in Business
75
founded 1951
Moscardelli Moving & Storage, Inc is a 4.1/5-rated Illinois full-service mover, operating since 1951 (75 years in business). Moscardelli Moving & Storage, Inc earns 44% positive reviews across 68 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Moscardelli Moving & Storage, Inc at a glance
- Track record: 75 years in business with 44% positive customer reviews across 68 verified reviews.
- Industry experience: 5/5
- Customer service: 3.58/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Moscardelli Moving & Storage, Inc has been in business for 75 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Moscardelli Moving & Storage, Inc has about 44% positive reviews across roughly 68 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Moscardelli Moving & Storage, Inc.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Moscardelli Moving & Storage, Inc emphasizes clear communication, careful handling.
Recent reviews
"Our experience with Moscardelli was great! They got the job done in just a few hours. They were quick, efficient, and careful with our belongings; nothing was damaged. The movers were polite, funny, and easy to work with."
"The office staff was very helpful, and Jim, the owner, returned calls promptly and coordinated the process. Seth and Tommy got the job done quickly. Pleasant and efficient!"
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What do customers say about Moscardelli Moving & Storage, Inc?
Across 68 verified customer reviews from multiple platforms, 44% are positive, 56% are negative, and 0% are neutral.
What customers like most about Moscardelli Moving & Storage, Inc
- Efficient service: Many customers praise Moscardelli Moving & Storage, Inc for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Moscardelli Moving & Storage, Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Moscardelli Moving & Storage, Inc's attention to detail.
- Quick moving process: The team at Moscardelli Moving & Storage, Inc often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Moscardelli Moving & Storage, Inc to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Moscardelli Moving & Storage, Inc
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Moscardelli Moving & Storage, Inc left some customers feeling in the dark.
Positive Moscardelli Moving & Storage, Inc Reviews
"Our experience with Moscardelli was great! They got the job done in just a few hours. They were quick, efficient, and careful with our belongings; nothing was damaged. The movers were polite, funny, and easy to work with."
"The office staff was very helpful, and Jim, the owner, returned calls promptly and coordinated the process. Seth and Tommy got the job done quickly. Pleasant and efficient!"
"I contacted Moscardelli after another company cancelled last minute. They were available when I needed, showed up on time, careful with my belongings, loaded and unloaded efficiently and respectfully!"
Negative Moscardelli Moving & Storage, Inc Reviews
"They damaged my furniture, dirtied my box spring, broke a handle on my drawer, and broke the leg off of my dining room table. The owner wanted to only give me $30 for the insurance."
"Movers arrived late, tracked mud on my rug, overcharged me, and weren’t helpful with fitting items. Very disappointing second experience."
Yelp
"Delayed arrival—showed up 2.5 hours late and refused to negotiate rate. Office had 'I don't care' attitude, which made the move stressful."
How moveBuddha rated Moscardelli Moving & Storage, Inc
Moscardelli Moving & Storage, Inc earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Moscardelli Moving & Storage, Inc | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Moscardelli Moving & Storage, Inc
Moscardelli Moving & Storage generates plenty of discussion, with 68 pieces of customer feedback analyzed. About 44% of responses praise the company’s efficient service, polite team members, careful handling of belongings, and swift process, often at affordable prices. Customers frequently cite punctual and hardworking crews, professional attitudes, and seamless moves—characteristics that place Moscardelli among movers known for quick, reliable work. In contrast, 56% of input points to damaging incidents during moves, unexpected delays, and poor follow-up or responses from management. Complaints also highlight items scratched, furniture broken, and inadequate support post-move. These problems occur more often than with most reputable moving companies, suggesting inconsistency across jobs. Shoppers can expect prompt, courteous movers when things run smoothly, but should be aware of reported issues with reliability and item care.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Moscardelli Moving & Storage, Inc cost?
Moscardelli Moving & Storage, Inc does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Moscardelli Moving & Storage, Inc compare to other Springfield movers?
Moscardelli Moving & Storage, Inc ranks alongside the top full-service movers in Springfield on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Springfield movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.3 |
79% | A+ | ||
4.1 |
44% | NR | ||
|
4.12 |
75% | A+ | ||
|
3.84 |
67% | N/A | ||
|
4.5 |
76% | A+ | ||
|
4.16 |
91% | NR |
How Moscardelli Moving & Storage, Inc's ratings compare to other Springfield movers
Moscardelli Moving & Storage, Inc's Yelp rating (2.0/5) is lower than the average across the 6 movers analyzed in Springfield, which carry an average Yelp rating of 3.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Moscardelli Moving & Storage, Inc | 2.0/5 | -- |
| Springfield movers | 3.8/5 | 6 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: Moscardelli Moving & Storage, Inc
Moscardelli Moving & Storage, Inc earns a 4.1/5 moveBuddha score with 44% positive customer reviews across 68 verified reviews. With 75 years in business, Moscardelli Moving & Storage, Inc is a solid option to consider for Illinois moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Moscardelli Moving & Storage, Inc
How does Moscardelli Moving & Storage, Inc's review score compare to other Illinois movers?
Moscardelli Moving & Storage, Inc earns 44% positive customer reviews across 68 verified customer reviews. Its composite moveBuddha score is 4.1/5.
Why is Moscardelli Moving & Storage, Inc's Yelp rating lower than other sources?
Moscardelli Moving & Storage, Inc's 2.0/5 Yelp rating across 20 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Moscardelli Moving & Storage, Inc offer?
Moscardelli Moving & Storage, Inc is a full-service mover operating in Illinois. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Moscardelli Moving & Storage, Inc require a deposit?
Deposit requirements for Moscardelli Moving & Storage, Inc depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Moscardelli Moving & Storage, Inc been in business?
Moscardelli Moving & Storage, Inc has been in business for 75 years, founded in 1951.
How do I choose the right Springfield moving company?
To pick the best Springfield mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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