DN Van Lines Review 2026 (Northborough, MA)
Fact Checked by:
Positive
Reviews
89%
across 564 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
23
founded 2003
DN Van Lines is a 4.5/5-rated Massachusetts full-service mover, operating since 2003 (23 years in business). DN Van Lines earns 89% positive reviews across 564 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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DN Van Lines at a glance
- Track record: 23 years in business with 89% positive customer reviews (564 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
DN Van Lines' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 21% of Northborough movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 77% of Northborough movers (63% nationally)
What this DN Van Lines review covers
Affordable rates
Flexibility
Good communication
Respectful of property
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. DN Van Lines has been in business for 23 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. DN Van Lines has about 89% positive reviews across roughly 564 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from DN Van Lines, and DN Van Lines makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. DN Van Lines emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
The individuals who showed up couldn’t be more hard-working, friendly, and attentive. They worked diligently and took great care for all of our items. I highly recommend DN Van Lines.
Liz the move coordinator was top notch. Answered all my questions promptly and was super helpful. The moving crew were fast and careful loading and unloading. Great experience from beginning to end.
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What do customers say about DN Van Lines?
DN Van Lines pulls in 89% positive reviews out of 564 verified ratings from multiple platforms, 9% negative, and 1% neutral.
What customers like most about DN Van Lines
- Affordable rates: Many reviewers found DN Van Lines to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that DN Van Lines was willing to adjust schedules or accommodate last-minute changes.
- Good communication: Reviewers frequently mention clear, consistent updates from DN Van Lines throughout the moving process.
- Respectful of property: Customers appreciated how carefully DN Van Lines's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to DN Van Lines's attention to detail.
Most common complaints about DN Van Lines
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive DN Van Lines Reviews
peter angelopolus, Google
The individuals who showed up couldn’t be more hard-working, friendly, and attentive. They worked diligently and took great care for all of our items. I highly recommend DN Van Lines.
Chris Donnellon, Google
Liz the move coordinator was top notch. Answered all my questions promptly and was super helpful. The moving crew were fast and careful loading and unloading. Great experience from beginning to end.
Leong, Google
The pricing is reasonable and the crew were flexible to meet our needs. The job was completed on time with no issues.
Negative DN Van Lines Reviews
Stacey Chadwick, Google
Scheduling and pricing was great, but movers arrived in a bad mood. My furniture now has three dents, and they did not fully reattach the handrail, which later fell off.
Lauren Burke, Google
Movers arrived six hours late and finished at 2 a.m. The crew itself was great, but the company gave little day-of communication and no follow-up.
Andrew Imbriglio, Google
We had numerous missing and damaged items, and the crew arrived hours later than anticipated, leaving us displaced an extra night. The crew worked hard but seemed less careful under time pressure.
Neutral DN Van Lines Reviews
Kevin Wile, Google
The team brought only one drill and no other tools, and the lawn tractor nearly fell during handling. A sectional piece rolled down the stairs, and the beds were reassembled improperly, leaving one loose.
Richard Guertin, Google
They worked the whole time and identified three items already broken. I asked for room labels on the boxes, but they tried to charge for four hours despite being there less than three.
Tim X., Yelp
Movers were professional and careful; furniture arrived undamaged. Yet the final charge was $2,261 versus a $1,564 estimate, largely because traffic extended the drive. The manager later offered one hour of credit.
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How moveBuddha rated DN Van Lines
DN Van Lines earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Northborough movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | DN Van Lines | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of DN Van Lines
Careful crews and clear value drive DN Van Lines’ strong customer feedback. Across 564 reviews, 504 were positive, or 89.4%, with customers praising affordable rates, flexible scheduling, good communication, respect for property, and careful handling. Many said quotes were fair or lower than competing movers, and repeat customers described reliable service. Negative feedback from 53 reviews, or 9.4%, centers on damaged belongings, unprofessional conduct, and late arrivals or deliveries. Several customers also reported missing items, billing disputes, or poor follow-up, especially on long-distance and military moves. The 7 neutral reviews, or 1.2%, describe capable crews whose results were weakened by tool shortages, assembly mistakes, traffic-related costs, or uneven work speed. Compared with other movers mentioned by customers, DN often wins on price and communication, while scheduling control and damage handling need more consistent execution.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does DN Van Lines cost?
DN Van Lines does not publish standard hourly rates or flat-fee pricing publicly. Movers in Northborough charge an average of $129/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does DN Van Lines compare to other Northborough movers?
DN Van Lines ranks alongside the top full-service movers in Northborough on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Northborough movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
90% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.56 |
100% | A | ||
|
4.44 |
94% | NR | ||
|
4.66 |
95% | A+ | ||
|
4.5 |
99% | A+ | ||
|
4.38 |
97% | N/A | ||
|
4.44 |
98% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.7 |
84% | A+ |
Final verdict: DN Van Lines
DN Van Lines earns a 4.5/5 moveBuddha score, backed by 89% positive customer reviews across 564 verified reviews. Over 23 years in business, DN Van Lines has built a reputation for affordable rates and flexibility, making it worth a look for your Massachusetts move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about DN Van Lines
How does DN Van Lines' review score compare to other Massachusetts movers?
DN Van Lines earns 89% positive customer reviews across 564 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's below the 90% average among Northborough movers, and below the 90% Massachusetts average.
Does DN Van Lines offer labor-only moving?
Yes, DN Van Lines offers labor-only moving for customers who rent their own truck or container. Only 21% of Northborough movers offer this service, compared to 31% nationally.
How do I choose the right Northborough moving company?
To pick the best Northborough mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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