Big Lake Movers Review 2026 (Kalamazoo, MI)
Fact Checked by:
Positive
Reviews
94%
across 242 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
12
founded 2014
FMCSA
Status
Active
Big Lake Movers is a 4.4/5-rated Michigan full-service mover, operating since 2014 (12 years in business). Big Lake Movers earns 94% positive reviews across 242 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Big Lake Movers at a glance
- Track record: 12 years in business with 94% positive customer reviews (242 verified reviews)
- Scale: 3 trucks operating across Michigan
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
Big Lake Movers' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 38% of Kalamazoo movers (56% nationally)
- Local (intrastate) moving
What this Big Lake Movers review covers
Efficient service
Professional and polite staff
Affordable rates
Careful handling
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Big Lake Movers has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Big Lake Movers has about 94% positive reviews across roughly 242 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Big Lake Movers.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Big Lake Movers emphasizes clear communication, careful handling.
Recent reviews
"They beat the big names in price, and did an excellent job. Mach really impressed me with his experience, and he gave me an estimate that turned out to be spot on. Friendly, professional, and got the job done quickly."
"We had a great experience with Big Lake Movers. Nate, Imari and Shauna were extremely professional and easy to work with. We would be happy to use them again and recommend their service."
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What do customers say about Big Lake Movers?
Big Lake Movers pulls in 94% positive reviews out of 242 verified ratings from multiple platforms, 6% negative, and 0% neutral.
What customers like most about Big Lake Movers
- Efficient service: Many customers praise Big Lake Movers for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Big Lake Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Affordable rates: Many reviewers found Big Lake Movers to be more budget-friendly than competitors without sacrificing quality.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Big Lake Movers's attention to detail.
- Quick moving process: The team at Big Lake Movers often gets the job done faster than expected, saving clients time.
Most common complaints about Big Lake Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Lack of communication: Poor or inconsistent updates from Big Lake Movers left some customers feeling in the dark.
Positive Big Lake Movers Reviews
Fred Damstra, Google
"They beat the big names in price, and did an excellent job. Mach really impressed me with his experience, and he gave me an estimate that turned out to be spot on. Friendly, professional, and got the job done quickly."
Georgia Everse, Google
"We had a great experience with Big Lake Movers. Nate, Imari and Shauna were extremely professional and easy to work with. We would be happy to use them again and recommend their service."
Ai Yamasaki, Google
"Big Lake Movers did a great job for our move. Before our move, it was easy to communicate via email with Nate. On the day of our move, Imari and Jeremiah were punctual, professional, and careful with our items. Pricing was transparent."
Negative Big Lake Movers Reviews
Eryn Wukawitz, Google
"Awful! Movers we’re careless with my furniture and items, careless with my time and unprofessional. They arrived unprepared with no carts or tools. Items were dropped, dented, scratched and completely broken."
Bonnie DeYoung-Neff, Google
"Not a single piece of our furniture escaped damage from this move. They showed without enough supplies to properly protect our furniture. Broke glass, granite, and damaged multiple items. Owner refused to respond to complaints."
Kelly N, Google
"If I could give them ZERO stars I would. The manager is awful. The manager and his staff were overheard talking negatively and rudely about the person that hired them to move. Staff showed up high, lacked empathy, and left trash."
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Is Big Lake Movers licensed & insured?
Yes. Big Lake Movers is FMCSA-registered and active, operating under the legal name GRAND RAPIDS MOVING LABOR LLC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/04/2026 |
| Fleet size | 3 power units | 07/04/2026 |
The agency regulating local and intrastate household goods movers in Michigan is the Michigan Public Service Commission (MPSC). State regulation and oversight activities include commercial vehicle registration and safety compliance, review of published tariff rates, licensing, and consumer protection efforts. You can verify Big Lake Movers' active status on the Michigan licensed movers database.
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How moveBuddha rated Big Lake Movers
Big Lake Movers earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 4.4/5 average among Kalamazoo movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Big Lake Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Big Lake Movers
Big Lake Movers stands out for delivering efficient, professional, and affordable moving services, with 93.8% of 242 customer reviews expressing satisfaction. Customers frequently highlight the team's speed, professionalism, careful handling of belongings, and competitive pricing. Many note that the movers are friendly, responsive, and make the moving process much easier compared to larger competitors. On the downside, a small number of customers report significant issues, such as damage to items, unprofessional behavior, and poor communication when problems arise. These negative experiences are rare but notable, especially when compared to the overwhelmingly positive feedback. Compared to other moving companies, Big Lake Movers is praised for its value and reliability, but potential customers should be aware of the few reports of mishandled items and inconsistent follow-up on complaints.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Big Lake Movers cost?
Big Lake Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Michigan move
$1,168 – $2,637
How does Big Lake Movers compare to other Kalamazoo movers?
Big Lake Movers ranks alongside the top full-service movers in Kalamazoo on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Kalamazoo movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
96% | A+ | ||
|
4.44 |
76% | A+ | ||
|
4.42 |
96% | A+ | ||
|
4.4 |
94% | NR | ||
|
4.48 |
92% | A+ | ||
|
4.42 |
95% | A+ | ||
|
4.3 |
90% | A+ | ||
|
4.34 |
100% | A+ | ||
4.12 |
86% | A+ | ||
|
4.28 |
100% | A+ |
Final verdict: Big Lake Movers
Big Lake Movers earns a 4.4/5 moveBuddha score, backed by 94% positive customer reviews across 242 verified reviews. Over 12 years in business and 3 trucks operating across Michigan, Big Lake Movers has built a reputation for efficient service and professional and polite staff, making it worth a look for your Michigan move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Big Lake Movers
How do I choose the right Kalamazoo moving company?
To pick the best Kalamazoo mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Big Lake Movers offer labor-only moving?
Yes, Big Lake Movers offers labor-only moving for customers who rent their own truck or container. Only 38% of Kalamazoo movers offer this service, compared to 56% nationally.
Is Big Lake Movers a legitimate, licensed mover?
Yes, Big Lake Movers is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the Michigan state regulator database.
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