Alexander's Mobility Services Review
Fact Checked by:
Positive Reviews
77%
across 129 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
48
founded 1978
FMCSA Status
Active
Satisfactory rating
Alexander's Mobility Services is a 4.4/5-rated Minnesota full-service mover, operating since 1978 (48 years in business). Alexander's Mobility Services earns 77% positive reviews across 129 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Alexander's Mobility Services at a glance
- Track record: 48 years in business with 77% positive customer reviews across 129 verified reviews.
- Scale: 2,731 trucks operating across Minnesota
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Alexander's Mobility Services has been in business for 48 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Alexander's Mobility Services has about 77% positive reviews across roughly 129 total reviews, with an average Yelp rating of 2.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Alexander's Mobility Services, and Alexander's Mobility Services makes deposit expectations clear upfront. Discounts may be available for groups like AAA members.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Alexander's Mobility Services emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"From the initial walk-through to the final delivery, the process was seamless. Every item was labeled, wrapped, and packed with great care—true professionals. Communication was outstanding throughout. NOTHING was damaged, lost, or broken."
"The service we received from Trevor and Brian was the most incredible service we’ve ever experienced. They took such great care of us and our things. Every item was carefully packed as if it was their own."
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What do customers say about Alexander's Mobility Services?
Across 129 verified customer reviews from multiple platforms, 77% are positive, 20% are negative, and 3% are neutral.
What customers like most about Alexander's Mobility Services
- Professional and polite staff: Customers say the Alexander's Mobility Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Alexander's Mobility Services's attention to detail.
- Efficient service: Many customers praise Alexander's Mobility Services for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Alexander's Mobility Services throughout the moving process.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Alexander's Mobility Services
- Lack of communication: Poor or inconsistent updates from Alexander's Mobility Services left some customers feeling in the dark.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Alexander's Mobility Services clients.
Positive Alexander's Mobility Services Reviews
Cassy Keenan, Google
"From the initial walk-through to the final delivery, the process was seamless. Every item was labeled, wrapped, and packed with great care—true professionals. Communication was outstanding throughout. NOTHING was damaged, lost, or broken."
"The service we received from Trevor and Brian was the most incredible service we’ve ever experienced. They took such great care of us and our things. Every item was carefully packed as if it was their own."
"We had an excellent experience working with Trevor and Alexander’s Mobility Services. They took wonderful care of our belongings. Communication was great, and the whole crew was so polite and personable."
Negative Alexander's Mobility Services Reviews
"They packed our goods shoddily and broke several items totaling over $3000… Of the 4 beds we had them reassemble, only one was done properly ... We’re approaching 9 weeks and still have not seen any reimbursement or communication."
"We’re missing a large Dewalt bag with 4 power tools. Alexander mobility service did not pack them, no inventory sticker... They did not respond to our message. Be in the room when they’re packing your items."
"Our coordinating agent was a complete joke and was useless (even though she told me several times that she has been doing this for 16 years); she took no initiative to set anything up. The whole process ended up costing way more."
Neutral Alexander's Mobility Services Reviews
"Ok"
Is Alexander's Mobility Services licensed & insured?
Yes. Alexander's Mobility Services holds active FMCSA registration under the legal name ATLAS VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/08/2026 |
| Safety rating | Satisfactory | 06/08/2026 |
| Fleet size | 2,731 power units | 06/08/2026 |
| FMCSA inspections | 0 total inspections | 06/08/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
To operate legally within the state, Minnesota household goods movers must have a current permit from the Minnesota Department of Transportation (MnDOT). Before being granted operating authority, each moving company must file a public tariff, provide proof of insurance and submit a Certificate of Compliance to MnDOT. You can verify Alexander's Mobility Services's active status on the Minnesota licensed movers database.
How moveBuddha rated Alexander's Mobility Services
Alexander's Mobility Services earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Alexander's Mobility Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Alexander's Mobility Services
Standout service, careful handling, and professional teams define customer feedback for Alexander's Mobility Services. Among 129 reviews, 76.7% praised their movers’ professionalism, efficient work, excellent care, helpfulness, and strong communication skills—features not commonly found in moving companies. Most input highlights polite staff who handle goods with skill and keep customers informed throughout the process. A minority (20.2%) reported issues, mainly related to poor communication, unresolved damages, or billing surprises. Some cited missing items or felt unsupported during claims. While most customers received careful, expert service, the frequency of communication lapses and delayed problem resolution appeared higher than top competitors. Neutral feedback made up just 3.1%, suggesting most opinions are strong. Customers looking for reliable, respectful handling and clear updates will likely have a positive experience, but direct follow-up may be necessary if problems arise.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Alexander's Mobility Services cost?
Alexander's Mobility Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Minnesota moving costs across all home sizes and service types, see our Minnesota moving cost guide.
How does Alexander's Mobility Services compare to other Minneapolis movers?
Alexander's Mobility Services ranks alongside the top full-service movers in Minneapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Minneapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
83% | A+ | ||
|
4.56 |
81% | A | ||
|
4.52 |
80% | A+ | ||
|
4.56 |
61% | A+ | ||
|
4.52 |
92% | A+ | ||
|
4.38 |
94% | A+ | ||
|
4.42 |
78% | A+ | ||
|
4.48 |
92% | A+ | ||
|
4.42 |
99% | A+ | ||
|
4.48 |
83% | A+ |
How Alexander's Mobility Services's ratings compare to other Minneapolis movers
Alexander's Mobility Services's Yelp rating (2.1/5) is lower than the average across the 34 movers analyzed in Minneapolis, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Alexander's Mobility Services | 2.1/5 | -- |
| Minneapolis movers | 3.5/5 | 34 movers |
| Minnesota movers | 3.4/5 | 49 movers |
Final verdict: Alexander's Mobility Services
Alexander's Mobility Services earns a 4.4/5 moveBuddha score with 77% positive customer reviews across 129 verified reviews. With 48 years in business and 2,731 trucks operating across Minnesota, Alexander's Mobility Services is a solid option to consider for Minnesota moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Alexander's Mobility Services
Is Alexander's Mobility Services a legitimate, licensed mover?
Yes. Alexander's Mobility Services holds active FMCSA registration. The company operates 2,731 trucks. You can verify their licensing status on the Minnesota state regulator database.
How does Alexander's Mobility Services's review score compare to other Minnesota movers?
Alexander's Mobility Services earns 77% positive customer reviews across 129 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Alexander's Mobility Services's Yelp rating lower than other sources?
Alexander's Mobility Services's 2.1/5 Yelp rating across 14 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Alexander's Mobility Services offer?
Alexander's Mobility Services is a full-service mover operating in Minnesota. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Alexander's Mobility Services require a deposit?
Deposit requirements for Alexander's Mobility Services depend on the type and timing of your move. Most Minnesota full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Alexander's Mobility Services been in business?
Alexander's Mobility Services has been in business for 48 years, founded in 1978. The company holds active FMCSA registration.
Is Alexander's Mobility Services associated with a van line?
Yes. Alexander's Mobility Services is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Minneapolis moving company?
To pick the best Minneapolis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Alexander's Mobility Services?
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