Jay's Moving Review 2026 (Brooklyn Center, MN)
Fact Checked by:
Positive
Reviews
76%
across 38 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Jay's Moving is a 3.3/5-rated Minnesota full-service mover. Jay's Moving earns 76% positive reviews across 38 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Jay's Moving at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Jay's Moving's services
- Full-service moving
- Packing & Unpacking
- Local (intrastate) moving
What this Jay's Moving review covers
Quick response times
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Jay's Moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Jay's Moving has about 76% positive reviews across roughly 38 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Jay's Moving.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Jay's Moving emphasizes clear communication, careful handling.
Recent reviews
Jays is very professional, punctual, and organized. They have a system where they move efficient and effectively to get the job done quickly. I book them for all my moves.
Jays Movers were very professional and responsive. I called them the day before our move and they were still able to fit us in their schedule! Paul and Laquan were respectful, patient, and quick! 10/10 would recommend!!
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What do customers say about Jay's Moving?
Jay's Moving pulls in 76% positive reviews out of 38 verified ratings from multiple platforms, 21% negative, and 3% neutral.
What customers like most about Jay's Moving
- Quick response times: Customer support at Jay's Moving was often noted for responding to questions or concerns almost immediately
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Jay's Moving.
- Professional and polite staff: Customers say the Jay's Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Jay's Moving for completing moves smoothly and with minimal downtime.
- Respectful of property: Customers appreciated how carefully Jay's Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Jay's Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Jay's Moving Reviews
williams mareona, Google
Jays is very professional, punctual, and organized. They have a system where they move efficient and effectively to get the job done quickly. I book them for all my moves.
Gaohlee Xiong, Google
Jays Movers were very professional and responsive. I called them the day before our move and they were still able to fit us in their schedule! Paul and Laquan were respectful, patient, and quick! 10/10 would recommend!!
Deborah Talley, Google
Jay’s Moving Company was a very professional company. They arrived on time. The movers took care to protect my furniture with shrink wrap and pads when necessary. When my furniture arrived it was just as Jay promised.
Negative Jay's Moving Reviews
Shauna Kaylene, Google
Very unprofessional. Slow, disorganized, unfocused, and they damaged items.
Scott H (Scott), Google
I found the two loaders/unloaders very friendly and attentive to requests. A few items were damaged, including a chair and a captain’s bed frame made by my late Grandpa. I would not recommend Jay’s Moving.
Joy A., Google
A lot of my stuff got broken. Then the movers just dumped the boxes without the intent to move them inside the house. I lost something valuable too. Never again!
Neutral Jay's Moving Reviews
RVSE, Google
Jay and Andre arrived on time, ready to work. The men were curtious and I found the men to be professional. My items were moved and arrived in tack. I would reccomend Jay's moving Company to my friends.
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How moveBuddha rated Jay's Moving
Jay's Moving earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Brooklyn Center movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Jay's Moving | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Jay's Moving
Fast, friendly moves are Jay’s strongest theme, while item protection is the main warning. Of 38 reviews, 29 were positive, or 76.3% of the feedback; eight were negative (21.1%), and one was neutral (2.6%). Customers praised quick scheduling, on-time arrivals, efficient work, fair prices, polite and approachable crews, and careful placement of furniture. Several said the team handled heavy loads and stairs without elevators, and some reported last-minute bookings with no damage. Negative feedback described broken or scratched furniture, missing items, poor organization, slow work, rude conduct, and limited follow-up on damage claims. One customer compared Jay’s Moving with Two Men and a Truck, reporting that the other company cost more but delivered every item intact. The feedback shows stronger consistency in response time and staff attitude than in protecting belongings.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Jay's Moving cost?
Jay's Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Brooklyn Center charge an average of $197/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Minnesota move
$861 – $1,967
How does Jay's Moving compare to other Brooklyn Center movers?
Jay's Moving ranks alongside the top full-service movers in Brooklyn Center on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Brooklyn Center movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
81% | A+ | ||
|
4.64 |
91% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.5 |
85% | A | ||
|
4.58 |
94% | A+ | ||
|
4.42 |
97% | A+ | ||
|
4.42 |
99% | A+ | ||
|
4.52 |
86% | A+ |
Final verdict: Jay's Moving
Jay's Moving earns a 3.3/5 moveBuddha score, backed by 76% positive customer reviews across 38 verified reviews. Jay's Moving has built a reputation for quick response times and friendly and approachable staff, making it worth a look for your Minnesota move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Jay's Moving
How long has Jay's Moving been in business?
Jay's Moving's exact founding year is not publicly listed.
How does Jay's Moving's review score compare to other Minnesota movers?
Jay's Moving earns 76% positive customer reviews across 38 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 89% average among Brooklyn Center movers, and below the 89% Minnesota average.
Does Jay's Moving require a deposit?
How much deposit Jay's Moving asks for depends on your move type and timing. Most Minnesota full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Brooklyn Center moving company?
To pick the best Brooklyn Center mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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