Metcalf Moving & Storage - Agent for Mayflower Review 2026 (Maplewood, MN)
Fact Checked by:
Positive
Reviews
94%
across 261 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Metcalf Moving & Storage - Agent for Mayflower is a 3.4/5-rated Minnesota full-service mover. Metcalf Moving & Storage - Agent for Mayflower earns 94% positive reviews across 261 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Metcalf Moving & Storage - Agent for Mayflower at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 4.14/5
Metcalf Moving & Storage - Agent for Mayflower's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 68% of Maplewood movers (63% nationally)
What this Metcalf Moving & Storage - Agent for Mayflower review covers
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Metcalf Moving & Storage - Agent for Mayflower has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Metcalf Moving & Storage - Agent for Mayflower has about 94% positive reviews across roughly 261 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Metcalf Moving & Storage - Agent for Mayflower.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Metcalf Moving & Storage - Agent for Mayflower emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Metcalf did a fabulous job of coordinating a cross country move and then delivering it on time and totally undamaged. The staff in all ends of the business were polite and thorough.
Excellent service with timely updates at every step of the way.
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What do customers say about Metcalf Moving & Storage - Agent for Mayflower?
Metcalf Moving & Storage - Agent for Mayflower pulls in 94% positive reviews out of 261 verified ratings from multiple platforms, 5% negative, and 2% neutral.
What customers like most about Metcalf Moving & Storage - Agent for Mayflower
- Consistency and follow-up: Reviewers liked that Metcalf Moving & Storage - Agent for Mayflower stayed in touch before and after the move to ensure everything went smoothly.
- Affordable rates: Many reviewers found Metcalf Moving & Storage - Agent for Mayflower to be more budget-friendly than competitors without sacrificing quality.
- Good communication: Reviewers frequently mention clear, consistent updates from Metcalf Moving & Storage - Agent for Mayflower throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Metcalf Moving & Storage - Agent for Mayflower's attention to detail.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Metcalf Moving & Storage - Agent for Mayflower.
Most common complaints about Metcalf Moving & Storage - Agent for Mayflower
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Metcalf Moving & Storage - Agent for Mayflower Reviews
Ronald Kielpinski, Google
Metcalf did a fabulous job of coordinating a cross country move and then delivering it on time and totally undamaged. The staff in all ends of the business were polite and thorough.
E O, Google
Excellent service with timely updates at every step of the way.
Joanne Anders, Google
They were professional, hard working, pleasant to be around and came in under estimate
Negative Metcalf Moving & Storage - Agent for Mayflower Reviews
Kristin H, Google
The team they sent was not well equipped or trained. When I asked about taking the feet off the couch to avoid scratching the doorway, they were rude and disrespectful.
M G, Google
I heard a loud noise while they were moving. They said nothing broke, but a piece of an expensive table was broken.
Aswin Peter, Google
They lost two of my cartons, which contained brand-new items. The moving coordinator did not provide proper follow-up or assistance to locate them and only said to submit a claim.
Neutral Metcalf Moving & Storage - Agent for Mayflower Reviews
Sarah Tibesar, Google
Both crews have been professional, with good communication and thoughtful care for my belongings. The delivery person later changed plans with less than 24 hours' notice.
Jeff Burman, Google
Our belongings were not well cared for. We had broken furniture, scratched furniture, broken dishes, a ladder that was lost, and many boxes were crushed.
Ayame Truong, Google
The two tall boys were fine, but an older worker seemed to be in a bad mood and made comments about our belongings, making us feel bad.
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How moveBuddha rated Metcalf Moving & Storage - Agent for Mayflower
Metcalf Moving & Storage - Agent for Mayflower earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Maplewood movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Metcalf Moving & Storage - Agent for Mayflower | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Metcalf Moving & Storage - Agent for Mayflower
Smooth moves, strong follow-through, and a few serious misses shape this feedback. Across 261 reviews, 244 customers gave positive ratings, representing 93.5% of the total. Customers praised consistent follow-up, clear communication, friendly crews, careful handling, and fair or lower-than-expected prices. Repeat customers and side-by-side comparisons often described Metcalf as smoother, more affordable, and more professional than other movers. Negative feedback centered on damaged furniture, crushed or missing boxes, lost parts, delayed deliveries, and a few rude interactions. Negative reviews represented 4.6%, while neutral reviews made up 1.9%.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Metcalf Moving & Storage - Agent for Mayflower cost?
Metcalf Moving & Storage - Agent for Mayflower does not publish standard hourly rates or flat-fee pricing publicly. Movers in Maplewood charge an average of $197/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Minnesota move
$861 – $1,967
How does Metcalf Moving & Storage - Agent for Mayflower compare to other Maplewood movers?
Metcalf Moving & Storage - Agent for Mayflower ranks alongside the top full-service movers in Maplewood on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Maplewood movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
95% | A+ | ||
|
4.52 |
86% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.44 |
92% | A+ | ||
|
4.5 |
85% | A | ||
|
4.42 |
88% | A+ | ||
|
4.38 |
88% | A+ | ||
|
4.58 |
81% | A+ | ||
|
4.42 |
99% | A+ |
Final verdict: Metcalf Moving & Storage - Agent for Mayflower
Metcalf Moving & Storage - Agent for Mayflower earns a 3.4/5 moveBuddha score, backed by 94% positive customer reviews across 261 verified reviews. Metcalf Moving & Storage - Agent for Mayflower has built a reputation for consistency and follow-up and affordable rates, making it worth a look for your Minnesota move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Metcalf Moving & Storage - Agent for Mayflower
How does Metcalf Moving & Storage - Agent for Mayflower's review score compare to other Minnesota movers?
Metcalf Moving & Storage - Agent for Mayflower earns 94% positive customer reviews across 261 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 89% average among Maplewood movers, and above the 89% Minnesota average.
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