Universal Relocations Inc. Review
Fact Checked by:
Positive Reviews
77%
across 334 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
13
founded 2013
Universal Relocations Inc. is a 4.5/5-rated New Jersey full-service mover, operating since 2013 (13 years in business). Universal Relocations Inc. earns 77% positive reviews across 334 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
Universal Relocations Inc. at a glance
- Track record: 13 years in business with 77% positive customer reviews across 334 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
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What this review covers
What do customers say about Universal Relocations Inc.?
Across 334 verified customer reviews from multiple platforms, 77% are positive, 21% are negative, and 2% are neutral.
What customers like most about Universal Relocations Inc.
- Efficient service (20%)
- Professional communication (18%)
- Careful handling (15%)
Most common complaints about Universal Relocations Inc.
- Unexpected charges (22%)
- Delayed delivery (20%)
- Damaged items (17%)
Sample positive reviews
"The team was highly effective, kept us informed, and were very responsive and approachable at all times. Everything arrived in perfect condition after shipping from the US to India."
"Universal Relocation demonstrated remarkable organization and excellent communication. They meticulously adhered to their established timeline and ensured clarity on costs. Efficient, polite, and very professional."
"Our belongings arrived in perfect shape, and the sweet men who unpacked and put together our furniture were rock stars! They stayed until the job was done and had a great sense of humor."
Sample negative reviews
Yelp
"Almost every large piece of furniture I own was damaged. They make you pay upfront and then leave you to deal with insurance. If you choose them, remember one word: INSURANCE."
Yelp
"They lost our shipment! I have been following up and have not heard back. Paid for insurance but received no resolution or bag."
"Port duty was not explicitly told to us and ended up being a huge cost. Shipment took 96 days, not 60-70 as told. Be ready for extra money, stress, and delays."
Sample neutral reviews
Yelp
"They were very helpful in providing storage at a very reasonable rate, very punctual and the goods were delivered by professionals. Only two handy men showed up and a glass door was broken."
"Delivery at Chennai was smooth except arranging the delivery. Pickup in the USA was bad, FedEx threw packages. I was charged for repacking. Shipment arrived with minor breakage."
"Universal Relocation works well for small package delivery. Only issue was shipping took over 120 days instead of 60-90. Customer support was responsive but had no control on delivery timing."
How moveBuddha rated Universal Relocations Inc.
Universal Relocations Inc. earns a 4.5/5 composite rating based on 4 separate categories that each measure a different aspect of mover quality. Each is rated independently by moveBuddha's research team.
| Rating category | Universal Relocations Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| BBB | 4.78/5 | BBB rating & complaint resolution history |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Universal Relocations Inc.
Universal Relocations Inc. regularly earns strong feedback for professionalism, safe handling, and communication, with 76.9% of the input expressing satisfaction. Customers describe staff as courteous, responsive, and organized throughout the relocation process, often noting careful and efficient service as a standout. Clear communication, regular updates, and detailed tracking provide peace of mind during international moves. Packing quality and attention to item safety are called out repeatedly. Some report shipment delays, unanticipated charges, or damage to items, highlighting these as primary frustrations. While most deliveries are handled with care, several negative reports cite missing or damaged goods and poorly managed claims or insurance. In contrast to many moving companies where unclear fees or poor handling are more common, Universal Relocations is frequently commended for reliability, accessible staff, and transparency. Across 334 reviews, Universal Relocations often stands out for professional customer-focused service, although customers should remain vigilant regarding shipment timing and final cost details.
Ratings based on moveBuddha's research methodology, updated May 2026.
How much does Universal Relocations Inc. cost?
Universal Relocations Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New Jersey moving costs across all home sizes and service types, see our New Jersey moving cost guide.
How does Universal Relocations Inc. compare to other Newark movers?
Universal Relocations Inc. ranks alongside the top full-service movers in Newark on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Newark movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
90% | A+ | ||
|
4.72 |
96% | A+ | ||
|
4.72 |
92% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.7 |
55% | A+ | ||
|
4.62 |
93% | A | ||
|
4.58 |
74% | A+ | ||
|
4.64 |
95% | A+ | ||
|
4.64 |
95% | A+ | ||
|
4.64 |
95% | A+ |
Final verdict: Universal Relocations Inc.
Universal Relocations Inc. earns a 4.5/5 moveBuddha score with 77% positive customer reviews across 334 verified reviews. With 13 years in business, Universal Relocations Inc. is a solid option to consider for New Jersey moves.
Best for: customers prioritizing strong communication, crew professionalism, and reliable service experience.
Best for: customers who value working with an established mover with long-standing industry experience.
All ratings reflect moveBuddha's analysis updated May 2026, based on independent research and verified customer reviews.
FAQs about Universal Relocations Inc.
How does Universal Relocations Inc.'s review score compare to other New Jersey movers?
Universal Relocations Inc. earns 77% positive customer reviews across 334 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Universal Relocations Inc.'s Yelp rating lower than other sources?
Universal Relocations Inc.'s 3.4/5 Yelp rating across 124 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Universal Relocations Inc. offer?
Universal Relocations Inc. is a full-service mover operating in New Jersey. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Universal Relocations Inc. require a deposit?
Deposit requirements for Universal Relocations Inc. depend on the type and timing of your move. Most New Jersey full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Universal Relocations Inc. been in business?
Universal Relocations Inc. has been in business for 13 years, founded in 2013.
How do I choose a Newark moving company?
To pick the best Newark mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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