Cool Hand Movers Review
Fact Checked by:
Positive Reviews
97%
across 363 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
FMCSA Status
Active
Cool Hand Movers is a 4.3/5-rated New York full-service mover. Cool Hand Movers earns 97% positive reviews across 363 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Cool Hand Movers at a glance
- Scale: 2 trucks operating across New York
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Affordable rates
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Cool Hand Movers has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Cool Hand Movers has about 97% positive reviews across roughly 363 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Cool Hand Movers.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Cool Hand Movers emphasizes clear communication, careful handling.
Recent reviews
"Cool Hand Movers made the daunting task of moving so easy. They were efficient, careful, professional, and treated my belongings with care. The booking process was incredibly easy and transparent. I'd use them again in a heartbeat!"
"The entire experience—from booking to move-in—was excellent. They worked efficiently, were polite and professional, and really cared about doing the job right. Nothing was damaged, and the process felt smooth. Highly recommend Cool Hand Movers!"
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What do customers say about Cool Hand Movers?
Across 363 verified customer reviews from multiple platforms, 97% are positive, 3% are negative, and 0% are neutral.
What customers like most about Cool Hand Movers
- Efficient service: Many customers praise Cool Hand Movers for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Cool Hand Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cool Hand Movers's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Cool Hand Movers throughout the moving process.
- Affordable rates: Many reviewers found Cool Hand Movers to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Cool Hand Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Cool Hand Movers Reviews
Kevin S., Yelp
"Cool Hand Movers made the daunting task of moving so easy. They were efficient, careful, professional, and treated my belongings with care. The booking process was incredibly easy and transparent. I'd use them again in a heartbeat!"
Lisa Ramirez, Google
"The entire experience—from booking to move-in—was excellent. They worked efficiently, were polite and professional, and really cared about doing the job right. Nothing was damaged, and the process felt smooth. Highly recommend Cool Hand Movers!"
Alexa Keyes, Google
"We had a great experience with Cool Hand Movers. The quote STAYED FIRM - no surprise charges, which is so rare. The movers were friendly, professional, and treated our things with care. I'd use them again in a heartbeat!"
Negative Cool Hand Movers Reviews
Yelp
"I'm not sure why this company has so many good reviews. They showed up with no materials, damaged expensive tables, and gouged the walls. When asked about the damage, they shrugged it off. DO NOT USE THEM."
"This company talks a good game and somehow gets great press but I had the worst moving experience. Almost every piece of furniture was damaged. Packing was rushed, multiple items went missing. Avoid."
Yelp
"They ruined my entire day! Forgot about my scheduled move and showed up 7 hours late. The phone line didn't work, I only got a response via Instagram. Will never hire again and would NOT recommend."
Is Cool Hand Movers licensed & insured?
Yes. Cool Hand Movers holds active FMCSA registration under the legal name COOL HAND MOVERS LLC. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/01/2026 |
| Fleet size | 2 power units | 06/01/2026 |
| FMCSA inspections | 0 total inspections | 06/01/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Cool Hand Movers's active status on the New York licensed movers database.
How moveBuddha rated Cool Hand Movers
Cool Hand Movers earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Cool Hand Movers | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Cool Hand Movers
Moving made easy—Cool Hand Movers stands out for lightning-fast service, consistently friendly staff, and careful handling of belongings, as shown by input from 363 customers, with nearly 97% describing positive experiences. Customers repeatedly mention professionalism, clear communication, efficiency, and competitive pricing. Most clients report a stress-free process, transparent fees, and careful attention to fragile or valuable items, making Cool Hand Movers a standout compared to other NYC area companies. On rare occasions, feedback described damaged items, late arrivals, or unprofessional conduct, but such cases remain few. The company’s strengths in reliability and affordability far surpass most competitors, although there are a handful of reports that highlight areas for potential improvement. Most feedback classifies Cool Hand Movers as a trusted choice for moving services in the region.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Cool Hand Movers cost?
Cool Hand Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
How does Cool Hand Movers compare to other New York City movers?
Cool Hand Movers ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
98% | A- | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
95% | B | ||
|
4.62 |
95% | A+ |
How Cool Hand Movers's ratings compare to other New York City movers
Cool Hand Movers earns a higher-than-average Yelp rating (4.7/5) across the 163 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cool Hand Movers | 4.7/5 | -- |
| New York City movers | 3.7/5 | 163 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Cool Hand Movers
Cool Hand Movers earns a 4.3/5 moveBuddha score with 97% positive customer reviews across 363 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Cool Hand Movers
Is Cool Hand Movers a legitimate, licensed mover?
Yes. Cool Hand Movers holds active FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the New York state regulator database.
How does Cool Hand Movers's review score compare to other New York movers?
Cool Hand Movers earns 97% positive customer reviews across 363 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Cool Hand Movers offer?
Cool Hand Movers is a full-service mover operating in New York. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Cool Hand Movers require a deposit?
Deposit requirements for Cool Hand Movers depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Cool Hand Movers been in business?
Cool Hand Movers's exact founding year is not publicly listed. The company holds active FMCSA registration.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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