Diamond Hands Moving & Storage Review
Fact Checked by:
Positive Reviews
96%
across 186 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
4
founded 2022
FMCSA Status
Active
Diamond Hands Moving & Storage is a 4.3/5-rated New York full-service mover, operating since 2022 (4 years in business). Diamond Hands Moving & Storage earns 96% positive reviews across 186 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Diamond Hands Moving & Storage at a glance
- Track record: 4 years in business with 96% positive customer reviews across 186 verified reviews.
- Scale: 1 trucks operating across New York
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.34/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Diamond Hands Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Diamond Hands Moving & Storage has about 96% positive reviews across roughly 186 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Diamond Hands Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Diamond Hands Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"I recommend this moving company 100% the movers did a great job in and out, communication was very clear. The company works with you no matter your situation... Book with them I promise you won’t be disappointed."
"Had a fantastic experience with these guys. They showed up on time, quickly moved us out, didn’t damage a thing and helped reassemble all the furniture. On top of that, they were very professional and had great attitudes."
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What do customers say about Diamond Hands Moving & Storage?
Across 186 verified customer reviews from multiple platforms, 96% are positive, 4% are negative, and 0% are neutral.
What customers like most about Diamond Hands Moving & Storage
- Efficient service: Many customers praise Diamond Hands Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Diamond Hands Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Diamond Hands Moving & Storage's attention to detail.
- Quick moving process: The team at Diamond Hands Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Diamond Hands Moving & Storage throughout the moving process.
Most common complaints about Diamond Hands Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Inaccurate estimates: Estimates from Diamond Hands Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Diamond Hands Moving & Storage Reviews
Andrea Byrd, Google
"I recommend this moving company 100% the movers did a great job in and out, communication was very clear. The company works with you no matter your situation... Book with them I promise you won’t be disappointed."
"Had a fantastic experience with these guys. They showed up on time, quickly moved us out, didn’t damage a thing and helped reassemble all the furniture. On top of that, they were very professional and had great attitudes."
"Best moving experience I’ve had! These guys showed up on time and had everything in the truck so quickly! They were very careful with my items and wrapped everything. The owner even checked in during the move."
Negative Diamond Hands Moving & Storage Reviews
"Would not recommend. Overcharged and bribed for tips. Broke pieces of furniture but because we didn’t use them for moving out of storage, they were unwilling to cover any damages. All around bad experience."
"DISASTER!! WOULD NEVER USE THEM AGAIN. I was missing a small fire chest... They were heavy handed with my items and I had scratches on wood furniture from where they dragged it across concrete floors and it ripped off the protective plastic."
"If this is the place in Williamsburg you are all criminals! You stored my things in with another clients and offered me their things stored there... Is that what you did with ALL my things that went missing?"
Is Diamond Hands Moving & Storage licensed & insured?
Yes. Diamond Hands Moving & Storage holds active FMCSA registration under the legal name DIAMOND HANDS MOVING & STORAGE LLC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/01/2026 |
| Fleet size | 1 power units | 06/01/2026 |
| FMCSA inspections | 0 total inspections | 06/01/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Diamond Hands Moving & Storage's active status on the New York licensed movers database.
How moveBuddha rated Diamond Hands Moving & Storage
Diamond Hands Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Diamond Hands Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Diamond Hands Moving & Storage
Diamond Hands Moving & Storage receives standout praise from customers, with 96% of 186 feedback entries being positive. Clients regularly highlight their efficient service, professional and polite movers, careful handling of belongings, promptness, and strong communication. Many mention the process felt smooth and stress-free, with teams showing both skill and helpfulness—not just speed. Most users note staff adaptability to unique moving situations and appreciate transparent quotes. Negative input, making up under 4% of the reviews, most often centers on damage to belongings, misplaced or lost items, and inaccurate cost estimates. Some dissatisfied clients encountered problems like broken furniture, missing possessions, or unexpected expenses. Compared to typical moving companies, Diamond Hands stands out for reliability and customer care, but negative feedback indicates a need for added quality control on more complex jobs. The overwhelming trend suggests Diamond Hands frequently exceeds expectations and sets a higher standard in the moving industry, with only rare exceptions.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Diamond Hands Moving & Storage cost?
Diamond Hands Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
How does Diamond Hands Moving & Storage compare to other New York City movers?
Diamond Hands Moving & Storage ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
98% | A- | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
95% | B | ||
|
4.62 |
95% | A+ |
How Diamond Hands Moving & Storage's ratings compare to other New York City movers
Diamond Hands Moving & Storage's Yelp rating (3.9/5) is in line with the average across the 163 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Diamond Hands Moving & Storage | 3.9/5 | -- |
| New York City movers | 3.7/5 | 163 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Diamond Hands Moving & Storage
Diamond Hands Moving & Storage earns a 4.3/5 moveBuddha score with 96% positive customer reviews across 186 verified reviews. With 4 years in business and 1 trucks operating across New York, Diamond Hands Moving & Storage is a solid option to consider for New York moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Diamond Hands Moving & Storage
Is Diamond Hands Moving & Storage a legitimate, licensed mover?
Yes. Diamond Hands Moving & Storage holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the New York state regulator database.
How does Diamond Hands Moving & Storage's review score compare to other New York movers?
Diamond Hands Moving & Storage earns 96% positive customer reviews across 186 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Diamond Hands Moving & Storage offer?
Diamond Hands Moving & Storage is a full-service mover operating in New York. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Diamond Hands Moving & Storage require a deposit?
Deposit requirements for Diamond Hands Moving & Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Diamond Hands Moving & Storage been in business?
Diamond Hands Moving & Storage has been in business for 4 years, founded in 2022. The company holds active FMCSA registration.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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