Customer feedback for Gentle Giant Moving Company stands out thanks to an unusually high satisfaction rate: 128 reviews analyzed, with 96% reporting a positive experience. Most clients highlight respectful, professional crews who work efficiently, handle belongings with care, and maintain excellent communication throughout the move. Many mention that moves—whether simple or complex—are quick and problem-free, with polite staff consistently exceeding expectations even in challenging circumstances. On the downside, a small number of clients express frustration over higher-than-expected costs, unexpected charges, and communication delays, especially for long-distance moves. Rare negatives cite slow follow-up or items arriving late. Damage to items is scarcely mentioned compared to competitors, making Gentle Giant’s reputation for careful handling particularly notable. Overall, Gentle Giant earns more praise for reliability, professionalism, and care than most moving companies, with very few clients dissatisfied.
You could pay more or less with Gentle Giant Moving Company depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.
If you are moving from New York City, NY, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.
The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations.
The state license number for Gentle Giant Moving Company is: 36518 ,
USDOT #: 373544.
Is Gentle Giant Moving Company Associated with a van line?
Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization.
It's not as complicated as it sounds. Learn what van lines are.
Gentle Giant Moving Company functions as an independent moving company. They are not affiliated with a van line company.
Should you negotiate with New York City movers?
While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.
Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.
How do I choose a New York City moving company?
To choose the best moving company for you, start by researching
reputable movers in New York City.
You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses,
and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.
Ask for detailed moving quotes
from at least three companies to compare services, pricing, and availability.
A reliable New York City moving company will be one that offers transparent pricing, excellent communication,
and a proven track record of successful moves.