Otter Moving & Storage, New York City, NY (2026 Review)

Ryan Carrigan

Last Updated: Apr 23, 2026 • 5 min read

Fact Checked by: Hilary Snow

Otter Moving & Storage

Efficient service

Careful handling

Professional and polite staff

Affordable rates

Good communication

Get Free Quote

No obligation • Free estimates

Positive reviews

98%

Years active

Show details Hide details

Services offered

Full-service moves
Labor-only moves
Packing
Unpacking
Packing materials available
Custom crating
Fragile-only packing
Antiques moving
Piano moves
Small moves
Climate-controlled storage
Storage available
Interstate moves
Intrastate moves
Office/business moves

Company stats

Read full review

Industry experience 4.4

Companies with more years in business often outperform newer competitors. Otter Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.

Review quality 4.5

Customer reviews are the clearest window into a mover’s reputation. Otter Moving & Storage has about 98% positive reviews across roughly 706 total reviews, with an average Yelp rating of 4.5.

Quote accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Otter Moving & Storage, and Otter Moving & Storage makes deposit expectations clear upfront.

Customer service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Otter Moving & Storage emphasizes clear communication, careful handling.

Recent reviews

"We had a great experience with the Alex Team during our move. They were incredibly quick, efficient, and handled everything with care. The whole process felt organized because they worked so smoothly together and kept things moving the entire time."

"The Otter Moving Company is extremely reliable and professional. There were no hidden charges, and their rates are very affordable. The team arrived on time and worked quickly and efficiently while handling all my furniture with great care."

DOT number

3900819

Address

34 Berry St, Brooklyn, NY, 11249

Payment methods

Cash • Credit Card

State license

T-41744

Phone

(212) 300-9828

Website

https://ottermoving.com/

Otter Moving & Storage Reviews

Review Analysis

Otter Moving & Storage stands out for delivering a consistently positive experience, with 98% of 706 customer reviews expressing satisfaction. Customers frequently highlight the company’s efficient service, careful handling of belongings, professional and polite staff, affordable rates, and clear communication. Many note that moves are completed quickly and with attention to detail, often at prices lower than competitors. Staff are described as friendly, responsive, and respectful, making stressful moves feel easy. Compared to other moving companies, Otter earns praise for reliability and value. Negative feedback is rare but centers on damage to items, unexpected charges, and occasional unprofessional behavior. Some customers report issues with scratched furniture, extra fees, or lack of accountability when problems arise. A few neutral reviews mention administrative hiccups or minor dissatisfaction with storage or scheduling. Despite isolated complaints, Otter Moving & Storage is widely recommended for its speed, care, professionalism, and affordability, setting a high bar in the moving industry.Movers from Otter Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (212) 300-9828

Read Reviews

Customer Reviews

98.2% of customers left positive reviews for Otter Moving & Storage.

Alex Kasitz, Google

Clarissa Parreno, Google

Geraldine, Google

Liliana Gankevych, Google

B M, Google

1.3% of customers left negative reviews for Otter Moving & Storage.

Scott Nelson, Google

trisha bechard, Google

Kiara Bonaparte, Google

Petra, Google

Dana T., Yelp

0.6% of customers left neutral reviews for Otter Moving & Storage.

Alyssa Martino, Google

Ellen Huai, Google

Jessica J., Yelp

C A., Yelp

Compare with other New York City area movers

Get an idea of how Otter Moving & Storage compares to other New York City movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
Dumbo Moving and Storage 19 years in business	4.72	55%	A+	Get a quote
Gentle Giant Moving Company 43 years in business	4.72	96%	A+	Get a quote
Imperial Moving and Storage 19 years in business	4.7	62%	A-	Get a quote
Zip to Zip Moving Inc 7 years in business	4.66	98%	A-	Get a quote
Seka Moving 7 years in business	4.62	85%	A+	Get a quote
NYC Great Movers 14 years in business	4.64	95%	A+	Get a quote
Great Movers 13 years in business	4.64	95%	A+	Get a quote
Roadway Moving 18 years in business	4.62	92%	A+	Get a quote
Big Apple Moving and Storage, Inc. 45 years in business	4.58	95%	A+	Get a quote
Alpha Moving & Storage 29 years in business	4.56	83%	A+	Get a quote

FAQ

Is Otter Moving & Storage properly licensed?

New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations.

The state license number for Otter Moving & Storage is: T-41744, USDOT #: 3900819.

You can also use their state regulator website to look up their active status.

Does Otter Moving & Storage have any additional locations outside of New York City?

We were only able to find this location for Otter Moving & Storage.

Is Otter Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Otter Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with New York City movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a New York City moving company?

To choose the best moving company for you, start by researching reputable movers in New York City. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable New York City moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

Helpful New York resources

New York moving services

Popular New York moving routes

Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.