Charles Moving & Storage, Inc. Review 2026 (Union, NJ)
Fact Checked by:
Positive
Reviews
87%
across 77 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
29
founded 1997
FMCSA
Status
Active
Charles Moving & Storage, Inc. is a 4.5/5-rated New Jersey full-service mover, operating since 1997 (29 years in business). Charles Moving & Storage, Inc. earns 87% positive reviews across 77 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Charles Moving & Storage, Inc. at a glance
- Track record: 29 years in business with 87% positive customer reviews (77 verified reviews)
- Scale: 1 trucks operating across New Jersey
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Charles Moving & Storage, Inc.'s services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 61% of Union movers (60% nationally)
What this Charles Moving & Storage, Inc. review covers
Careful handling
Respectful of property
Affordable rates
Professional and polite staff
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Charles Moving & Storage, Inc. has been in business for 29 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Charles Moving & Storage, Inc. has about 87% positive reviews across roughly 77 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Charles Moving & Storage, Inc.. Discounts may be available for groups like military, seniors.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Charles Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
The movers arrived on time and handled all my friends belongings with great care, ensuring everything was securely packed and transported without any damage.
They were on time, wrapped all the furniture and nothing was broken or damaged. They also took time to set up the bed and move a couple of things around for me.
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What do customers say about Charles Moving & Storage, Inc.?
Charles Moving & Storage, Inc. pulls in 87% positive reviews out of 77 verified ratings from multiple platforms, 9% negative, and 4% neutral.
What customers like most about Charles Moving & Storage, Inc.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Charles Moving & Storage, Inc.'s attention to detail.
- Respectful of property: Customers appreciated how carefully Charles Moving & Storage, Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.
- Affordable rates: Many reviewers found Charles Moving & Storage, Inc. to be more budget-friendly than competitors without sacrificing quality.
- Professional and polite staff: Customers say the Charles Moving & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Charles Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
Most common complaints about Charles Moving & Storage, Inc.
- Difficult to reach: Customers had trouble contacting Charles Moving & Storage, Inc. for updates or assistance, especially post-move.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Charles Moving & Storage, Inc. clients.
- Inaccurate estimates: Estimates from Charles Moving & Storage, Inc. were sometimes way off from what customers were ultimately billed.
Did you move with Charles Moving & Storage, Inc.? Tell us how it went.
Leave a ReviewPositive Charles Moving & Storage, Inc. Reviews
The movers arrived on time and handled all my friends belongings with great care, ensuring everything was securely packed and transported without any damage.
They were on time, wrapped all the furniture and nothing was broken or damaged. They also took time to set up the bed and move a couple of things around for me.
On time, workers were polite, very professional. Price was right. I would recommend them to my family and friends.
Negative Charles Moving & Storage, Inc. Reviews
It was frustrating to get in touch with them; they didn't return calls or weren't in the office. I ended up paying lots of extra charges, and the move took 2.5 hours longer than expected.
They arrived unprepared with the wrong tools, and the only thing the mover kept saying is I’m gonna have to charge you more if I try to take the door off this fridge.
Margaret S., Yelp
The phone number on the website is no longer active. I found another number and left 3 messages. Have still not heard back. I have now found another moving company.
Neutral Charles Moving & Storage, Inc. Reviews
They arrived on time and handled my furniture well, but moved at a very slow pace. I was charged a different hourly fee than quoted, and wrapping materials cost extra.
Some of my furniture was badly scratched and the file cabinet was destroyed. I finally received a check to replace the file cabinet, but the furniture had not been repaired after two months.
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Is Charles Moving & Storage, Inc. licensed & insured?
Yes. Charles Moving & Storage, Inc. is FMCSA-registered and active, operating under the legal name CHARLES MOVING & STORAGE INC. The company runs 1 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/17/2026 |
| Fleet size | 1 power units | 07/17/2026 |
In New Jersey, the New Jersey Division of Consumer Affairs handles the regulation of in-state moving companies. The state’s Division of Consumer Affairs works to ensure that warehousemen (public storage companies) and public movers provide safe, reliable, and ethical services while adhering to all relevant state rules and regulations. You can verify Charles Moving & Storage, Inc.'s active status on the New Jersey licensed movers database.
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How moveBuddha rated Charles Moving & Storage, Inc.
Charles Moving & Storage, Inc. earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Union movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Charles Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Charles Moving & Storage, Inc.
Residential, office, and storage support: 87% of 77 reviews are positive. Customers praise careful packing, though a few report damage, along with on-time crews and hands-on help for residential and long-distance moves. On the downside, some customers mention unreturned calls, slow service, surprise charges, and crews unprepared for difficult items.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Charles Moving & Storage, Inc. cost?
Charles Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Union charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New Jersey move
$1,089 – $2,521
How does Charles Moving & Storage, Inc. compare to other Union movers?
Charles Moving & Storage, Inc. ranks alongside the top full-service movers in Union on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Union movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
91% | A+ | ||
|
4.64 |
79% | A+ | ||
|
4.66 |
96% | A | ||
|
4.5 |
87% | A+ | ||
|
4.56 |
79% | A+ | ||
|
4.72 |
97% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.44 |
94% | A+ | ||
|
4.64 |
83% | A+ |
How Charles Moving & Storage, Inc.'s ratings compare to other Union movers
Charles Moving & Storage, Inc.'s Yelp rating (3.8/5) is in line with the average across the 563 movers analyzed in Union, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Charles Moving & Storage, Inc. | 3.8/5 | -- |
| Union movers | 3.7/5 | 563 movers |
| New Jersey movers | 3.3/5 | 312 movers |
Final verdict: Charles Moving & Storage, Inc.
Charles Moving & Storage, Inc. earns a 4.5/5 moveBuddha score, backed by 87% positive customer reviews across 77 verified reviews. Over 29 years in business and 1 trucks operating across New Jersey, Charles Moving & Storage, Inc. has built a reputation for careful handling and respectful of property, making it worth a look for your New Jersey move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Charles Moving & Storage, Inc.
How does Charles Moving & Storage, Inc.'s review score compare to other New Jersey movers?
Charles Moving & Storage, Inc. earns 87% positive customer reviews across 77 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's below the 88% average among Union movers, and in line with the 87% New Jersey average.
Does Charles Moving & Storage, Inc. require a deposit?
How much deposit Charles Moving & Storage, Inc. asks for depends on your move type and timing. Most New Jersey full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Union moving company?
To pick the best Union mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is Charles Moving & Storage, Inc. a legitimate, licensed mover?
Yes, Charles Moving & Storage, Inc. is FMCSA-registered and active, operating 1 trucks. You can verify their licensing status on the New Jersey state regulator database.
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